They’ve been doing this for years. The old selective KYC trick, the oldest trick in the book. Funny how these fraudsters only ask for your KYC when you want to withdraw, not on sign up.
Take a look at their trust rating - https://bitcointalk.org/index.php?action=trust;u=1177176
Freewallet.org are scammers, they should be in jail. I wonder how much money they’ve scammed over the years.
Topic: Freewallet.org - SCAMMERS CONFIRMED - Pending Litigation - page 8. (Read 2164 times)
Petition to remove these scammers from the App Store is pending
These are emails to expect from freewallet:
1- To proceed with the verification procedure, we ask you to provide the following information:
1) A clear photo of yourself with your identification document in English and a paper where you hand-write our brand name ‘Freewallet’, the current date and the email address you used to verify your account notifications.
2- 1) Screenshots of your incoming transactions where we can see the hash, amount and the name of the sending service (another wallet, exchange and so on);
2) Photo of your identification document of the owner of the account: an international ID or a driver’s license (a photo of both sides).
3) Bank statement or utility bill where we can see your name and resident address. Information should be in English;
4) A photo of the owner of the account in front of the image “Attention” (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with the app open so that we were able to see your user ID.
3-Please send us original photos of your ID and photos of yourself with your account settings section and the image "Attention" (attached below). Please note that screenshots of these photos are not accepted.
Mind you not these 3 requests took 2 weeks when I specifically told them to send me all requested items in one email.
1- To proceed with the verification procedure, we ask you to provide the following information:
1) A clear photo of yourself with your identification document in English and a paper where you hand-write our brand name ‘Freewallet’, the current date and the email address you used to verify your account notifications.
2- 1) Screenshots of your incoming transactions where we can see the hash, amount and the name of the sending service (another wallet, exchange and so on);
2) Photo of your identification document of the owner of the account: an international ID or a driver’s license (a photo of both sides).
3) Bank statement or utility bill where we can see your name and resident address. Information should be in English;
4) A photo of the owner of the account in front of the image “Attention” (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with the app open so that we were able to see your user ID.
3-Please send us original photos of your ID and photos of yourself with your account settings section and the image "Attention" (attached below). Please note that screenshots of these photos are not accepted.
Mind you not these 3 requests took 2 weeks when I specifically told them to send me all requested items in one email.
I'm not shocked at all, because people are still generally confused about what cryptocurrencies are and what the differences are between fiat and crypto - and between the classic banks and services in question.
I'm sorry, but even if I'd have 100 grands to put in a bank, I would spend maybe more than an hour to research about that bank's reputation, if that money is backed/guaranteed by the state/EU and such.
But just putting the money there... this much money.. is... is... phwoahhhh...
Hello,
Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.
Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.
Translation:
Please note that we want to frustrate the living shit out of you in the hopes that you'll abandon your account, so we get to keep your money. If you really really want your money back, we'll make it the most stressful experience you've ever had in your life, and still, there are no guarantees.
Thank you for contacting Freewallet.org customer service. Is there anything else I help you with today?
I am still shocked how can people in the year 2021 still keep huge amounts of money in the custody of basically random third party.
I'm not shocked at all, because people are still generally confused about what cryptocurrencies are and what the differences are between fiat and crypto - and between the classic banks and services in question. If by any chance the OP had taken $100 000 to its bank and deposited it in the account, the bank would certainly have responded through its internal mechanisms and asked the owner to prove where his money came from.
The OP simply chose from all the bad option one that will cost him a lot of time and nerves, but that is the price he has to pay if he just sends $100k to a complete stranger with a catastrophically bad reputation.
I don't know the average income in your country, but $ 100,000 amount is not small to ignore doing research before depositing that amount, especially in a privacy-based currency like Monero.
Although all the allegations are against Freewallet.org, there are some successful money-back cases that have been carried out through them, so continue to provide the data they request.
In the future, remember: your keys are not your currencies, and avoid using Freewallet.org. They are not free nor a wallet.
Although all the allegations are against Freewallet.org, there are some successful money-back cases that have been carried out through them, so continue to provide the data they request.
In the future, remember: your keys are not your currencies, and avoid using Freewallet.org. They are not free nor a wallet.
$100,000 in monero gone, stolen by these crooks.
I am still shocked how can people in the year 2021 still keep huge amounts of money in the custody of basically random third party.
Sorry OP and best of luck, you will need it.
of my original post topic=5328489.0.
We live in a lazy world. Here's the full link for those interested https://bitcointalksearch.org/topic/freewalletorg-scam-alert-5328489
--snip--
Hello,
Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.
Hello,
Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.
With the word "safe", i assume you're talking about the fact that, from your point of view it's "safe". You are holding the keys.
From the user's point of view, they are in complete and utter uncertainty whether or not they'll ever see their hard earned money again... If you were holding my money, i would never use the word "safe".
@OP: thanks for the update. Maybe you can make a post in your previous topic with a link to this one, and afterwards lock your previous topic? This way, everybody interested in your story that has your previous post on their watchlist will be able to put this new topic on their watchlist instead
Hello, this is continuance of my original post topic=5328489.0.
Hello,
Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.
Hello, this is continuance of my original post topic=5328489.0.
$100,000 in monero gone, stolen by these crooks.
I had asked freewallet.org to send me one email with all requested info and I provided all the documents/selfies.
Then after a week they are requesting more documents. They told me not to post this but I was advised that I can post this and let everyone know what to expect when dealing with these scammers:
First they will ask you for a selfie.
Then they will send something like this:
To proceed with the verification procedure, the security department requests the following information:
1) Screenshots of your incoming transactions where we can see the hash, amount and the name of the sending service (another wallet, exchange and so on);
2) Photo of your identification document of the owner of the account: an international ID or a driver’s license (a photo of both sides).
3) Bank statement or utility bill where we can see your name and resident address. Information should be in English;
4) A photo of the owner of the account in front of the image “Attention” (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with the app open so that we were able to see your user ID.
Once we receive all the required information, we will forward it to our security department for verification.
We truly appreciate your collaboration. If you have any questions regarding the required information, you can read more about the procedure here.
Then they will send something like this:
Please send us original photos of your ID and photos of yourself with your account settings section and the image "Attention" (attached below). Please note that screenshots of these photos are not accepted.
__________________
Everybody, they are not aloud to do this. If they request this info from you, please let us know so we can add this to our case. I am openly saying that we are following litigation and are suing the f*%* out of these scammers. I honestly care more about justice than the $100,000 these scammers have took from me.
$100,000 in monero gone, stolen by these crooks.
I had asked freewallet.org to send me one email with all requested info and I provided all the documents/selfies.
Then after a week they are requesting more documents. They told me not to post this but I was advised that I can post this and let everyone know what to expect when dealing with these scammers:
First they will ask you for a selfie.
Then they will send something like this:
To proceed with the verification procedure, the security department requests the following information:
1) Screenshots of your incoming transactions where we can see the hash, amount and the name of the sending service (another wallet, exchange and so on);
2) Photo of your identification document of the owner of the account: an international ID or a driver’s license (a photo of both sides).
3) Bank statement or utility bill where we can see your name and resident address. Information should be in English;
4) A photo of the owner of the account in front of the image “Attention” (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with the app open so that we were able to see your user ID.
Once we receive all the required information, we will forward it to our security department for verification.
We truly appreciate your collaboration. If you have any questions regarding the required information, you can read more about the procedure here.
Then they will send something like this:
Please send us original photos of your ID and photos of yourself with your account settings section and the image "Attention" (attached below). Please note that screenshots of these photos are not accepted.
__________________
Everybody, they are not aloud to do this. If they request this info from you, please let us know so we can add this to our case. I am openly saying that we are following litigation and are suing the f*%* out of these scammers. I honestly care more about justice than the $100,000 these scammers have took from me.
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