Topic: GAW Community is located at: community.gawminers.com - page 96. (Read 506590 times)

Quote from: GAW Miners_CEO on May 09, 2014, 11:36:39 AM

just an observation..

I ordered Gridseed blades with a delivery time of 5 days a few weeks ago knowing full well that at any day and at any time another system could be announced that would offer hash rates cheaper and when the gawminer and hashra units were announced I didn't go back to the company I ordered from an ask for a refund - sometimes you eat the bear and sometimes the bear eats you....at the point in time I ordered it was the best deal going and I accept that - risk, reward and return go hand in hand - you can't gamble without accepting risk.

that said - I will say that if a company sold me a system and that company had full knowledge that the system they were selling me would be 'kind of' obsoleted price wise by a system they were involved in developing and delivering within a few weeks of the date they sold me the prior system - I would indeed be upset.

jussayin...

As I have said many times. We have no control on how gridseed changes the price or any warning when they are about to.

Let me illustrate this:

Last week (before the price drop) they called us and said that there was a Chinese holiday at the end of the week. And if we did not order as much as possible, we would not get any of our gear shipped later in the week.

So we did, we ordered as much as possible.

Then they changed the prices. Literally, the NEXT business day, they changed he prices by 40%.

This week.

After many emails, threats, etc. They finally agreed to a compensation for customer that bought blades. But, it was far less then what was right.

So we were scheduled to meet again to review.

A few people in the company saw our thread on how they were handling things. They got pissed about our transparency about all this. They then reneged on the entire reimbursement for customer and went back on their word. They then demanded that I fly one of my executives to their office to apologize to the CEO. This has been done and I am not waiting to see if they "feel" like doing the reimbursements.

Thats what I am dealing with.

I appreciate you going to bat for us, but if I was you, I would have their CEO fly out and apologize for using the Chinese holiday as a cover to garnish last minute sales before the price went down. They should have said that the price was going down but you would have to wait a week due to the holiday and left the decision up to you. They are upset because if crap like this gets out, we will not buy their equipment. They need to choose whether they are going to try and cover this up, or admit poor judgement on their selling practices, and save face. This does not sit well with you because you understand the value of good customer service. When there is a perception that one side is winning over the other, bad things happen.

Keep up the good fight, don't let them change you.

100% right. I think if Gridseed will not reimburse the customers, they will lose more money from losing future customers (see how many new asic companies are coming up, Gridseed is not the only solution anymore) then from paying that money back. I hear a lot of talk about that Gridseed case now in the community and people dont like it. This is not 20 years ago, there is internet, companies can lose all their business in a heartbeat.

I think Gridseed need to do whats right or they will may lose a lot of business.
Gridseed need to see this as an opportunity to attract more customers by doing right with their excising one, its just logical business decision, its free press + doing what right.

MinersAnonymous

newbie

Activity: 27

Merit: 0

I have viewed this forum for quite some time, never really bothered to post an opinion until now.

After multiple orders with GAW Miners I feel they deserve a +1 from another supporter on this forum.
I can say they truly have a team of good people with the qualities needed to go far. Their team really is there to help and not trying to make an extra buck at your expense.

I am hoping to see GAW Miners continue to grow and will be sticking by their side in the long run!

DaZuru

newbie

Activity: 60

Merit: 0

Quote from: GAW Miners_CEO on May 09, 2014, 11:36:39 AM

just an observation..

I ordered Gridseed blades with a delivery time of 5 days a few weeks ago knowing full well that at any day and at any time another system could be announced that would offer hash rates cheaper and when the gawminer and hashra units were announced I didn't go back to the company I ordered from an ask for a refund - sometimes you eat the bear and sometimes the bear eats you....at the point in time I ordered it was the best deal going and I accept that - risk, reward and return go hand in hand - you can't gamble without accepting risk.

that said - I will say that if a company sold me a system and that company had full knowledge that the system they were selling me would be 'kind of' obsoleted price wise by a system they were involved in developing and delivering within a few weeks of the date they sold me the prior system - I would indeed be upset.

jussayin...

As I have said many times. We have no control on how gridseed changes the price or any warning when they are about to.

Let me illustrate this:

Last week (before the price drop) they called us and said that there was a Chinese holiday at the end of the week. And if we did not order as much as possible, we would not get any of our gear shipped later in the week.

So we did, we ordered as much as possible.

Then they changed the prices. Literally, the NEXT business day, they changed he prices by 40%.

This week.

After many emails, threats, etc. They finally agreed to a compensation for customer that bought blades. But, it was far less then what was right.

So we were scheduled to meet again to review.

A few people in the company saw our thread on how they were handling things. They got pissed about our transparency about all this. They then reneged on the entire reimbursement for customer and went back on their word. They then demanded that I fly one of my executives to their office to apologize to the CEO. This has been done and I am not waiting to see if they "feel" like doing the reimbursements.

Thats what I am dealing with.

I appreciate you going to bat for us, but if I were you, I would have their CEO fly out and apologize for using the Chinese holiday as a cover to garnish last minute sales before the price went down. They should have said that the price was going down but you would have to wait a week due to the holiday and left the decision up to you. They are upset because if crap like this gets out, we will not buy their equipment. They need to choose whether they are going to try and cover this up, or admit poor judgement on their selling practices, and save face. This does not sit well with you because you understand the value of good customer service. When there is a perception that one side is winning over the other, bad things happen.

Keep up the good fight, don't let them change you.

jjj0923

sr. member

Activity: 266

Merit: 250

I feel for the guys at Gawminers - they have no control over Gridseeds pricing. If Gridseeds chose to leave their prices as is then many people would not feel slighted.

In Gawminers defense they're not given these things on credit. I have dealt with Chinese companies and it's money up front all the time.
Gawminers paid the prevailing cost and the time of purchase and they should not be penalized because Gridseed chose to reduce pricing.

just my humble .02 and I can commisserate because I'm sitting on 3 brand new Gridseed Blades myself, but I've put my man panties on and I'm moving on. I know that a lot of 'pioneers' often ended up with arrows in their back. LOL and besides - each of my blades has been making me money that I did not have from the moment I turned them on.

JHammer

member

Activity: 112

Merit: 10

Quote from: xspeed9190 on May 09, 2014, 11:33:16 AM

just an observation..

I ordered Gridseed blades with a delivery time of 5 days a few weeks ago knowing full well that at any day and at any time another system could be announced that would offer hash rates cheaper and when the gawminer and hashra units were announced I didn't go back to the company I ordered from an ask for a refund - sometimes you eat the bear and sometimes the bear eats you....at the point in time I ordered it was the best deal going and I accept that - risk, reward and return go hand in hand - you can't gamble without accepting risk.

that said - I will say that if a company sold me a system and that company had full knowledge that the system they were selling me would be 'kind of' obsoleted price wise by a system they were involved in developing and delivering within a few weeks of the date they sold me the prior system - I would indeed be upset.

jussayin...

As I have said many times. We have no control on how gridseed changes the price or any warning when they are about to.

Let me illustrate this:

Last week (before the price drop) they called us and said that there was a Chinese holiday at the end of the week. And if we did not order as much as possible, we would not get any of our gear shipped later in the week.

So we did, we ordered as much as possible.

Then they changed the prices. Literally, the NEXT business day, they changed he prices by 40%.

This week.

After many emails, threats, etc. They finally agreed to a compensation for customer that bought blades. But, it was far less then what was right.

So we were scheduled to meet again to review.

A few people in the company saw our thread on how they were handling things. They got pissed about our transparency about all this. They then reneged on the entire reimbursement for customer and went back on their word. They then demanded that I fly one of my executives to their office to apologize to the CEO. This has been done and I am not waiting to see if they "feel" like doing the reimbursements.

Thats what I am dealing with.

I can understand why you are creating your own line of miners now.. I have been caught by this sudden huge price decrease twice now..

GAW Miners_CEO

full member

Activity: 182

Merit: 100

Quote from: GAW Miners_CEO on May 09, 2014, 11:22:27 AM

Quote from: xspeed9190 on May 09, 2014, 11:11:14 AM

I am thinking about buying a few asics but I am stuck between GAW and Zeus. Can someone tell me why I would want to buy a fury vs blizzard. When the blizzard is 1.2 + 60% additional cloud hashing vs the fury 1 mh/s.
thanks

Our week two price is the same. We will be at the same speed (we always advertise the lowest speeds) and we take credit cards

The reason I keep coming back to GAW, is your US base and you take credit cards. Can you tell me what the dimensions are of the fury, it says pocket sized and it says it comes with a PSU it looks like two 8 pin connectors for regular PC PSUs?
Are there any direct competition offers for the cloud hashing bonus?

I think it is great what you are doing about the gridseed issue, however I am hesitant because I saw there is another company Flower Tech releasing the daisy next quarter that is 10Mh/s for $329. https://www.flowertechnology.com/product/the-daisy/
I don't want to buy a 1Mh/s for 2/3 of the price of 10x more power. I want to buy a from you but I need to be convinced.

Let me think on the hosting bonus

Regarding Flower. I am direct discussions with them (owner Brock). I would wait until I can confirm things. If they are real, we will carry.

xspeed9190

full member

Activity: 189

Merit: 100

Quote from: GAW Miners_CEO on May 09, 2014, 11:36:39 AM

just an observation..

I ordered Gridseed blades with a delivery time of 5 days a few weeks ago knowing full well that at any day and at any time another system could be announced that would offer hash rates cheaper and when the gawminer and hashra units were announced I didn't go back to the company I ordered from an ask for a refund - sometimes you eat the bear and sometimes the bear eats you....at the point in time I ordered it was the best deal going and I accept that - risk, reward and return go hand in hand - you can't gamble without accepting risk.

that said - I will say that if a company sold me a system and that company had full knowledge that the system they were selling me would be 'kind of' obsoleted price wise by a system they were involved in developing and delivering within a few weeks of the date they sold me the prior system - I would indeed be upset.

jussayin...

As I have said many times. We have no control on how gridseed changes the price or any warning when they are about to.

Let me illustrate this:

Last week (before the price drop) they called us and said that there was a Chinese holiday at the end of the week. And if we did not order as much as possible, we would not get any of our gear shipped later in the week.

So we did, we ordered as much as possible.

Then they changed the prices. Literally, the NEXT business day, they changed he prices by 40%.

This week.

After many emails, threats, etc. They finally agreed to a compensation for customer that bought blades. But, it was far less then what was right.

So we were scheduled to meet again to review.

A few people in the company saw our thread on how they were handling things. They got pissed about our transparency about all this. They then reneged on the entire reimbursement for customer and went back on their word. They then demanded that I fly one of my executives to their office to apologize to the CEO. This has been done and I am not waiting to see if they "feel" like doing the reimbursements.

Thats what I am dealing with.

Transparency + Honesty = loyal customers

GAW Miners_CEO

full member

Activity: 182

Merit: 100

Quote from: GAW Miners_CEO on May 09, 2014, 11:22:27 AM

just an observation..

I ordered Gridseed blades with a delivery time of 5 days a few weeks ago knowing full well that at any day and at any time another system could be announced that would offer hash rates cheaper and when the gawminer and hashra units were announced I didn't go back to the company I ordered from an ask for a refund - sometimes you eat the bear and sometimes the bear eats you....at the point in time I ordered it was the best deal going and I accept that - risk, reward and return go hand in hand - you can't gamble without accepting risk.

that said - I will say that if a company sold me a system and that company had full knowledge that the system they were selling me would be 'kind of' obsoleted price wise by a system they were involved in developing and delivering within a few weeks of the date they sold me the prior system - I would indeed be upset.

jussayin...

As I have said many times. We have no control on how gridseed changes the price or any warning when they are about to.

Let me illustrate this:

Last week (before the price drop) they called us and said that there was a Chinese holiday at the end of the week. And if we did not order as much as possible, we would not get any of our gear shipped later in the week.

So we did, we ordered as much as possible.

Then they changed the prices. Literally, the NEXT business day, they changed he prices by 40%.

This week.

After many emails, threats, etc. They finally agreed to a compensation for customer that bought blades. But, it was far less then what was right.

So we were scheduled to meet again to review.

A few people in the company saw our thread on how they were handling things. They got pissed about our transparency about all this. They then reneged on the entire reimbursement for customer and went back on their word. They then demanded that I fly one of my executives to their office to apologize to the CEO. This has been done and I am not waiting to see if they "feel" like doing the reimbursements.

Thats what I am dealing with.

xspeed9190

full member

Activity: 189

Merit: 100

Quote from: xspeed9190 on May 09, 2014, 11:11:14 AM

I am thinking about buying a few asics but I am stuck between GAW and Zeus. Can someone tell me why I would want to buy a fury vs blizzard. When the blizzard is 1.2 + 60% additional cloud hashing vs the fury 1 mh/s.
thanks

Our week two price is the same. We will be at the same speed (we always advertise the lowest speeds) and we take credit cards

The reason I keep coming back to GAW, is your US base and you take credit cards. Can you tell me what the dimensions are of the fury, it says pocket sized and it says it comes with a PSU it looks like two 8 pin connectors for regular PC PSUs?
Are there any direct competition offers for the cloud hashing bonus?

I think it is great what you are doing about the gridseed issue, however I am hesitant because I saw there is another company Flower Tech releasing the daisy next quarter that is 10Mh/s for $329. https://www.flowertechnology.com/product/the-daisy/
I don't want to buy a 1Mh/s for 2/3 of the price of 10x more power. I want to buy a from you but I need to be convinced.

jjj0923

sr. member

Activity: 266

Merit: 250

just an observation..

I ordered Gridseed blades with a delivery time of 5 days a few weeks ago knowing full well that at any day and at any time another system could be announced that would offer hash rates cheaper and when the gawminer and hashra units were announced I didn't go back to the company I ordered from an ask for a refund - sometimes you eat the bear and sometimes the bear eats you....at the point in time I ordered it was the best deal going and I accept that - risk, reward and return go hand in hand - you can't gamble without accepting risk.

that said - I will say that if a company sold me a system and that company had full knowledge that the system they were selling me would be 'kind of' obsoleted price wise by a system they were involved in developing and delivering within a few weeks of the date they sold me the prior system - I would indeed be upset.

jussayin...

GAW Miners_CEO

full member

Activity: 182

Merit: 100

Quote from: xspeed9190 on May 09, 2014, 11:11:14 AM

I am thinking about buying a few asics but I am stuck between GAW and Zeus. Can someone tell me why I would want to buy a fury vs blizzard. When the blizzard is 1.2 + 60% additional cloud hashing vs the fury 1 mh/s.
thanks

Our week two price is the same. We will be at the same speed (we always advertise the lowest speeds) and we take credit cards

xspeed9190

full member

Activity: 189

Merit: 100

I am thinking about buying a few asics but I am stuck between GAW and Zeus. Can someone tell me why I would want to buy a fury vs blizzard. When the blizzard is 1.2 + 60% additional cloud hashing vs the fury 1 mh/s.
thanks

GAW Miners_CEO

full member

Activity: 182

Merit: 100

Quote from: x8008 on May 09, 2014, 09:03:27 AM

Quote from: GAW Miners_CEO on May 08, 2014, 04:40:20 PM

Quote from: GAW Miners_CEO on May 06, 2014, 12:34:40 PM

Quote from: GAW Miners_CEO on May 05, 2014, 07:30:03 PM

I have a small update. A VP at Gridseed just asked that they can do to make this latest price drop right. Here is what I said:

Its pretty simple. First be fair to your customers. Stop charging as much as you can, just because you think you can. Its clear thats the case when you can drop the price by almost half in a few days.

Plus, this strategy is not going to work going forward anyways as new competitors are showing up. They may be small, but we (GAW) have the buying power to bring them global. Plus, I have a war chest of up to 100mm from my partners at Cantor, specially to support other companies if I need to.

We need to do right by our customers, and what has been happening is not that.

Specifically, with this situation. We should have the last two weeks of blade orders prorated to the new price so I can reimburse those customers. I don’t plan, or need, to keep a dime. I want to make it right to the customers.

Going forward the pricing should update on regular scheduled intervals. This way we can plan for this. And the customers can then decide when the right time to buy is.

Josh Garza
CEO
GAW
280 North Main Street, Suite 2
East Longmeadow, MA 01028

Toll Free: 888-978-4143
Direct Line: 413-206-2500
Fax: 413-206-7101
[email protected]
www.GAW.com

Hey guys, progress is being made.

No matter what, something will happen. Even if I have pay it myself, you will get something back from this.

I will have some good news later today

any update on this?

As you can imagine, there is a large element of this out of our control. We are attempting to get a company to think differently about how it does business.

Gridseed has pulled a few surprising moves (which is the reason for the delay), I would not say what they are trying to do just yet. I am going to give it another day before I release whats going on. I am hopeful they will do the right thing.

But, as I said earlier, I will personally contribute to helping the miners that got stuck under their business decision.

Josh

Any update Josh?

Guys, I respectfully ask for your patience a little longer, I assure you I am not holding out on you

I will provide updates as soon as I get them.

This is a very delicate situation. Gridseed has never had anyone stand up to them. And they are not taking it well.

They have already reneged twice on offers to compensate customers. I will have the final word soon. I am doing everything in my power to fight for our customers.

x8008

full member

Activity: 154

Merit: 100

Quote from: GAW Miners_CEO on May 08, 2014, 04:40:20 PM

Quote from: GAW Miners_CEO on May 06, 2014, 12:34:40 PM

Quote from: GAW Miners_CEO on May 05, 2014, 07:30:03 PM

I have a small update. A VP at Gridseed just asked that they can do to make this latest price drop right. Here is what I said:

Its pretty simple. First be fair to your customers. Stop charging as much as you can, just because you think you can. Its clear thats the case when you can drop the price by almost half in a few days.

Plus, this strategy is not going to work going forward anyways as new competitors are showing up. They may be small, but we (GAW) have the buying power to bring them global. Plus, I have a war chest of up to 100mm from my partners at Cantor, specially to support other companies if I need to.

We need to do right by our customers, and what has been happening is not that.

Specifically, with this situation. We should have the last two weeks of blade orders prorated to the new price so I can reimburse those customers. I don’t plan, or need, to keep a dime. I want to make it right to the customers.

Going forward the pricing should update on regular scheduled intervals. This way we can plan for this. And the customers can then decide when the right time to buy is.

Josh Garza
CEO
GAW
280 North Main Street, Suite 2
East Longmeadow, MA 01028

Toll Free: 888-978-4143
Direct Line: 413-206-2500
Fax: 413-206-7101
[email protected]
www.GAW.com

Hey guys, progress is being made.

No matter what, something will happen. Even if I have pay it myself, you will get something back from this.

I will have some good news later today

any update on this?

As you can imagine, there is a large element of this out of our control. We are attempting to get a company to think differently about how it does business.

Gridseed has pulled a few surprising moves (which is the reason for the delay), I would not say what they are trying to do just yet. I am going to give it another day before I release whats going on. I am hopeful they will do the right thing.

But, as I said earlier, I will personally contribute to helping the miners that got stuck under their business decision.

Josh

Any update Josh?

GAW Miners_CEO

full member

Activity: 182

Merit: 100

Quote from: cryptofunk on May 08, 2014, 03:46:27 PM

On the blade price drop topic... Is hosting still an option when purchasing a Blade? Haven't been on the site for a while and I can't find Blade under the "Scrypt Hosting" category or see anything about it in the product description.

Thanks

Sorry, not at this time. We are upgrading our power for the new miners!

GAW Miners_CEO

full member

Activity: 182

Merit: 100

Quote from: GAW Miners_CEO on May 06, 2014, 12:34:40 PM

Quote from: GAW Miners_CEO on May 05, 2014, 07:30:03 PM

I have a small update. A VP at Gridseed just asked that they can do to make this latest price drop right. Here is what I said:

Its pretty simple. First be fair to your customers. Stop charging as much as you can, just because you think you can. Its clear thats the case when you can drop the price by almost half in a few days.

Plus, this strategy is not going to work going forward anyways as new competitors are showing up. They may be small, but we (GAW) have the buying power to bring them global. Plus, I have a war chest of up to 100mm from my partners at Cantor, specially to support other companies if I need to.

We need to do right by our customers, and what has been happening is not that.

Specifically, with this situation. We should have the last two weeks of blade orders prorated to the new price so I can reimburse those customers. I don’t plan, or need, to keep a dime. I want to make it right to the customers.

Going forward the pricing should update on regular scheduled intervals. This way we can plan for this. And the customers can then decide when the right time to buy is.

Josh Garza
CEO
GAW
280 North Main Street, Suite 2
East Longmeadow, MA 01028

Toll Free: 888-978-4143
Direct Line: 413-206-2500
Fax: 413-206-7101
[email protected]
www.GAW.com

Hey guys, progress is being made.

No matter what, something will happen. Even if I have pay it myself, you will get something back from this.

I will have some good news later today

any update on this?

As you can imagine, there is a large element of this out of our control. We are attempting to get a company to think differently about how it does business.

Gridseed has pulled a few surprising moves (which is the reason for the delay), I would not say what they are trying to do just yet. I am going to give it another day before I release whats going on. I am hopeful they will do the right thing.

But, as I said earlier, I will personally contribute to helping the miners that got stuck under their business decision.

Josh

suchmoon

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Merit: 8909

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