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Topic: GAW Community is located at: community.gawminers.com - page 99. (Read 506590 times)

hero member
Activity: 938
Merit: 1000
@halofirebtc
...have good solution in mined. Stay tuned!

Lol, nice slip up there but completely apropos to the conversation.

maybe pun intended?  Cheesy
hero member
Activity: 868
Merit: 1000
...have good solution in mined. Stay tuned!

Lol, nice slip up there but completely apropos to the conversation.
full member
Activity: 140
Merit: 100
http://www.gawminers.com
Hi Everyone,

Just an update.

Gridseed committed to getting back to us last night on how they were going to approach the price drop. They have pushed this timeline back to the morning (our evening). We are making progress and have good solution in mind. Stay tuned!
full member
Activity: 154
Merit: 100
I have a small update. A VP at Gridseed just asked that they can do to make this latest price drop right. Here is what I said:


Its pretty simple. First be fair to your customers. Stop charging as much as you can, just because you think you can. Its clear thats the case when you can drop the price by almost half in a few days.

Plus, this strategy is not going to work going forward anyways as new competitors are showing up. They may be small, but we (GAW) have the buying power to bring them global. Plus, I have a war chest of up to 100mm from my partners at Cantor, specially to support other companies if I need to.

We need to do right by our customers, and what has been happening is not that.

Specifically, with this situation. We should have the last two weeks of blade orders prorated to the new price so I can reimburse those customers. I don’t plan, or need, to keep a dime. I want to make it right to the customers.

Going forward the pricing should update on regular scheduled intervals. This way we can plan for this. And the customers can then decide when the right time to buy is.

Josh Garza
CEO
GAW
280 North Main Street, Suite 2
East Longmeadow, MA 01028

Toll Free: 888-978-4143
Direct Line: 413-206-2500
Fax: 413-206-7101
[email protected]
www.GAW.com




Hey guys, progress is being made.

No matter what, something will happen. Even if I have pay it myself, you will get something back from this.

I will have some good news later today Smiley

any update on this?
newbie
Activity: 37
Merit: 0
I got 0.096804 btc from the double hash promo!  All around, GAW has been a very excellent company to deal with.
full member
Activity: 154
Merit: 100
Hey Josh or Rami are you guys still going to give out BTC for the price change on some hardware that happened in the past week or two
newbie
Activity: 4
Merit: 0
Hello everyone, putting together the final details. I will have an update soon Smiley

Please update us soon on the sudden price change!

This is only my second week of owning a Gridseed Blade and 5 pack of Single Gridseeds purchased from Gaw Miners, spent $2000.
Now to find out my equipment is only half the value. Please make it right and compensate for the price DROP!. Thank You.

hero member
Activity: 952
Merit: 515
Price drop for the Blade: 949$ Smiley
sr. member
Activity: 282
Merit: 250
They are our miners, so we are very polarized to support them. We offer a one year warranty, along with other features in the future Smiley

I do not have any additional technical information to share at this time.

We will release more information in the future. I understand if that does not work for some. So we either may not be the right company for them, or they would need to wait until we come out with more specs Smiley

Josh,

I, like everyone else, appreciate the way you are running your business. I just placed another order (probably my 15th by now) for some more gear. Since day 1 you have been answering the phone, making things right, and standing by your word. Much respect for that. I look forward to what you and Gridseed come up with to make the price drops a little easier on all of us.
full member
Activity: 182
Merit: 100
Can you drop us some updates on the new miners?

ZoomHash just released the "Wolf", "Lion", and "Dragon" with strikingly similar specs and pictures.  Are these just OEM'ed miners with a shiny custom box around them, not 100% GAW specific?  When will you be able to release more details of these (mining software /w source, real-world reviews / hands-on test results, real pictures etc)?

Well, Zoomhash's miners all the sudden look just like ours, they started using zendesk just like us, they started using the EXACT same loyalty program just like us, they started using the EXACT same reviews programs as us. You do the math Smiley

This doesn't answer any of the questions the original poster asked.  Similar businesses often run using similar platforms, there is a reason why there are a lot of popular platforms and sites that end up looking alike.  Plus the business model in the ASIC world is the same regardless of sha/scrypt, you sell shovels or you get paid to shovel for people and take fees off the top, so all businesses will converge on to the same exact models (sales + hosting).  The question is whether it stays friendly or they gouge one another to death. 

Back on topic... Cheesy

Care to shed any info on what bsquared asked? Smiley  Also, what software support are you intending since these are new (?) chips?

They are our miners, so we are very polarized to support them. We offer a one year warranty, along with other features in the future Smiley

I do not have any additional technical information to share at this time.

We will release more information in the future. I understand if that does not work for some. So we either may not be the right company for them, or they would need to wait until we come out with more specs Smiley
full member
Activity: 238
Merit: 100
To be fair, Zoom has had the loyalty program for awhile and I remember seeing there before you guys added it. Still, you know what they say of imitation  Grin
This is true, they did have the loyalty program first. But didn't zoom just announce that they will offer a miner hosting service soon?

Hmmmmm.... Sounds familiar.
hero member
Activity: 868
Merit: 1000
To be fair, Zoom has had the loyalty program for awhile and I remember seeing there before you guys added it. Still, you know what they say of imitation  Grin
newbie
Activity: 27
Merit: 0
Can you drop us some updates on the new miners?

ZoomHash just released the "Wolf", "Lion", and "Dragon" with strikingly similar specs and pictures.  Are these just OEM'ed miners with a shiny custom box around them, not 100% GAW specific?  When will you be able to release more details of these (mining software /w source, real-world reviews / hands-on test results, real pictures etc)?
full member
Activity: 182
Merit: 100
Update on the double hash promo.

GAW Miners gave out over 75 bitcoins to customers to support them in making greater profits.

I hope you guys enjoyed it. Please send an email to support if you did not get yours yet. Thanks!
full member
Activity: 182
Merit: 100
Hello everyone, putting together the final details. I will have an update soon Smiley
member
Activity: 92
Merit: 10
I'd have him contact support, but it's not worth bothering GAW if it's not a standard policy. I mean we're talking about $6 Wink, and I know that their support department is going to get swamped with this GS Blade pricing issue.

Have him contact GAW support; GAW is really terrific at handling customer concerns.

Maybe I will have him. At the current price with a different coupon ($15 off $75 or more) it's more like a $20 difference for ordering 12 hours sooner. : /

Funny thing is that if any money is refunded; it'll most likely go right back to them towards another ASIC from them in a few weeks.  Cheesy

I'm quoting myself to give a quick update. Ended up having him contact support. GAWMiner customer support did a great job resolving this issue. Overall, we're both really happy with GAWMiner. Makes me even more excited that we have a Fury coming in June; great company deserves the business.  Grin

Two thumbs up for GAWMiner.  Cool
member
Activity: 82
Merit: 10
What is GAW, if anything, going go to do about the price drop for people that purchased Gridseed blade miners recently?  I purchase 2 Blades hosted miners (I paid $1,600 & $1,500).  I feel like crap now that they are selling for $950 each.  

I know you will come up with something to compensate us loyal customers... thanks

I'm sure they'll come up with something good considering the stance they're taking on the hardware side of things.

I'm curious as well. What would you as a customer prefer?
If it were me I think I'd like a boost in hashing power vs a payout in BTC.

edit: actually I'd prefer a discount on their new hardware but I guess that defeats the point of hosted miners.

I paid about $3,000 for 2 hosted miners.  Now that the price dropped 50%, i think it's fair that they should increase recent purchasers a 50% increase in hash power.... what say you?

I understand what you are saying.  it is definitely not GAW's fault.  What made it worst for me is, I purchased one Blade the night before the price reduction and 1 Blade a week before.
member
Activity: 82
Merit: 10
What is GAW, if anything, going go to do about the price drop for people that purchased Gridseed blade miners recently?  I purchase 2 Blades hosted miners (I paid $1,600 & $1,500).  I feel like crap now that they are selling for $950 each. 

I know you will come up with something to compensate us loyal customers... thanks

I'm sure they'll come up with something good considering the stance they're taking on the hardware side of things.

I'm curious as well. What would you as a customer prefer?
If it were me I think I'd like a boost in hashing power vs a payout in BTC.

edit: actually I'd prefer a discount on their new hardware but I guess that defeats the point of hosted miners.

I paid about $3,000 for 2 hosted miners.  Now that the price dropped 50%, i think it's fair that they should increase recent purchasers a 50% increase in hash power.... what say you?
member
Activity: 88
Merit: 10
What is GAW, if anything, going go to do about the price drop for people that purchased Gridseed blade miners recently?  I purchase 2 Blades hosted miners (I paid $1,600 & $1,500).  I feel like crap now that they are selling for $950 each.  

I know you will come up with something to compensate us loyal customers... thanks
It's not GAW's fault.  I'm sure they paid more for them to fill your order as well.  GAW probably makes a certain percentage off the sales, so whether you bought it at $1500 or $1000, GAW makes the same percentage.  Asking them to give you back money doesn't make sense since they probably paid more as well.

That is why it's confusing that the Founder's Club had "price protection" and "equipment buy-back".

I'm sure more people would have upgraded to a GAW brand miner, if they could "trade-in" or "sell-back" their blades.

Now Josh's promise of "those that buy our brand of miner's will be happy with upcoming surprises," maybe means they will upgrade orders or something.  Who knows.  I'm tempted to buy, but am stuck with over-priced/un-upgradable blades.

Welcome to the world of mining.

full member
Activity: 154
Merit: 100
you got nothing to worry about gawminers always takes care of their customers
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