Mineral is located in HK (currently XPY Limited HK, name change has been confirmed btw) for obvious reasons. Our dev and support team will be located in the UK for the stated reasons that you just posted.
Again, who can I call to make sure you're fully insured like you claim?
Dont quite follow you? Your coins are secured by Mineral International Limited. We will soon be releasing how our secured offline wallets are setup.
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Mineral customer coins are insured and stored on offline servers that are never connected to the Internet.
Which company can I call to make sure your customers coins are insured?
It's a pretty simple question.
Yes seems a pretty simple question. You can not insure yourself. The whole purpose of insurance is that if something were to happen to your business that there is an outside entity that would payback what was owed to the customers. You cant just say its insured, and that we have a secure system. Thats not how insurance works.
Also waht are the Insurance limitations?
If I deposit 1000 BTC are all 1000 insured or do you only insure up to x amount?
Can you provide potential customers with some more details in what is and is not covered?
Are my coins insured in the case of system failure, theft, company bankruptcy? Who do we file a claim with to collect on this insurance in case something happens?
