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Topic: Haasonline Simple Trade Bot For BTCe and Bitstamp[Main topic] - page 74. (Read 416703 times)

sr. member
Activity: 503
Merit: 250
A free update will become available for the current registered users. I need time to set this up.



Stephan,

i asked for a coupon for the new version where i can pay the difference as i remember to have read it would be 0.05BTC for the option 2. I want to have option 2 because i understand to pay for server support.As well you said it is an special offer for old customer until end of the month.

Of course i expect to have the old version updated to a useful state like API's and trading pairs. as well as the ROC issues.

Pls. deliver.

Thx.
member
Activity: 70
Merit: 10
A free update will become available for the current registered users. I need time to set this up.




So you're going to make a special edition for your old customers that isn't as good as the new one? Just want to be clear on this, because I'm starting to think that you have a language problem.

He wants to make more money.  He needs to find a better way of doing that.  Maybe if he charged a monthly fee for connecting to his server to get price history data updates would be good

He makes revenue per user per month plus sales on each new purchase of software; we get a better program with option for instant historical price data.  There would be two licenses.  One is for purchasing and one would be Data Subscriber.

Just tryin to think on this
sr. member
Activity: 449
Merit: 250
Software developer
A free update will become available for the current registered users. I need time to set this up.
So you're going to make a special edition for your old customers that isn't as good as the new one? Just want to be clear on this, because I'm starting to think that you have a language problem.

No not a special edition, a free update to the 3th generation. Including all the things listed on the website.

But i will look for a way to reward the people who are willing to renew there license.
member
Activity: 70
Merit: 10
Ones gotta be more careful in business then that
sr. member
Activity: 378
Merit: 250
A free update will become available for the current registered users. I need time to set this up.




So you're going to make a special edition for your old customers that isn't as good as the new one? Just want to be clear on this, because I'm starting to think that you have a language problem.
newbie
Activity: 41
Merit: 0
Update:
The 4th option is the same as the first option.

If you choose option 1, stay at the STBot then i will send you a update somewhere in the coming weeks. The update contains the new software. BUT it will be totally cut back to the functionality of the current Simple Trade Bot and the promises i have made. This way i keep my word on the update & changes.

I guess i am in luck i did not told to much before...


The new website will be online in a few hours, the first bulk of coupons have been send. Thank you very much!

I admit I saw your reply yesterday and thought "Maybe he's going to make things right..." and now you come up with this.

When we purchased the bot there was a simple premise "You get support and updates for the price you have paid." as it says in this topic. On your site it also says:

"The crypto coins are changing almost every week, coins come and go and exchanges sometimes change there API. To keep up with those changes the software will be updated on each change. All registered users will be updated as soon as there in a update availible."

Updates, my friend, mean that if you decide to launch version 3 of this bot, that's an update. It doesn't mean 'cutting back all the new features from the new version back into the old one'. So no, this new proposal does not keep your word and claims about the bot that you have made in these forums (quoted by Istie) and in your website.

i have a huge suprice in store for all the Simple Bot users. There will be a update, an update you have never seen before. Some of you know what i did before when we went from v0.8 to v0.9. Well this is what you can expect. I will not disclose more hits about this. But it will be big.

Secondly, i will give all the existing users of the Simple Trade Bot a huge update. [...]

For example, you called this an 'update'. See where I'm going? Yes, you promised updates for the price we paid as I quoted above. Now it seems it's more like 'updates are not included for the price we paid'.

Then you went onto the 'symbolic quantity':

It seems i was i little unclear about the offer. Let me first ensure you there is nothing to worry about, i will not ask you to buy the software again. From the beginning i promissed everybody will get updates and they are free of charge. This stays the same, its my power and i will stick behind it. However i was only talking about an offer in ways of a symbolic payment. So this is in the ranges of 1 euro or 1 dollar. The only reason why i must ask this is because of registration, no more no less. Its a side effect from my part of going legal with this software*.

And now it does seem like:

A) We don't get updates in the price we paid

B) You will ask us to buy the software again. Asking 40$ sounds like that.

I hope you really reconsider this more intensely than you have seemingly done since yesterday. You might get new customers, but annoying your current customers is surely not the best way to go if you want to ensure the future success of your new project.
sr. member
Activity: 449
Merit: 250
Software developer
A free update will become available for the current registered users. I need time to set this up.


sr. member
Activity: 503
Merit: 250
Stephan i wait for my coupon. I did send 2 notes, one as a ticket via the old website and one via email.
However, i hope you keep your promise to pay 0.05BTC for upgrade as per option 2. I am not willed to pay another 0.15BTC up top of it until i know the cureent or now new version is working well enough to get convinced. Currenlty i am feared to upgrade because the new version may have bugs and you will remove them after everyone gave his input in order to charge another 0.05BTC for the fixes Sad

And yes i am a customer and didn't get my coupon yet...
hero member
Activity: 952
Merit: 502
SAPG Pre-Sale Live on Uniswap!
Stephan.
From your email news, it was clear that all the old Customers get a new program for free, just advansed version will have to pay, now appears that the old customers have to pay again??? bro, it's not fair! I had already paid once! I advise you to think again.
sr. member
Activity: 378
Merit: 250
Really? I sure remember paying you for the software, using it, even telling other people how to use it in this very thread. But thanks for your shit attitude. If you want to take away the promises you made when I ordered, you need to offer refunds as one of the choices. You're not going to do well treating your customers like this at all.
sr. member
Activity: 449
Merit: 250
Software developer
Wait a minute, the new site my account is not working? ie I have to register again and pay the money?

The other site is still online at www.haasonline.com. You can still login there. Later on the site will redirect, but i keep it in the air as long as there are users.
hero member
Activity: 952
Merit: 502
SAPG Pre-Sale Live on Uniswap!
Wait a minute, the new site my account is not working? ie I have to register again and pay the money?
sr. member
Activity: 449
Merit: 250
Software developer
You sure don't make it sound like that. Why would you not hook up your old customers with a deal. We already paid for your software, there can't be that many of us, and you promised the update. You didn't promise some second rate update just to keep your word, you promised a significant new software. Treating your early customers like shit will only serve to show your new customers how they can expect to be treated in the future.

Clearly you ain't a customer.
sr. member
Activity: 378
Merit: 250
Sorry, did you just tell us all to fuck off? You'll send an upgrade that will limit the functionality of the software we already paid for, that has never been more than a beta?? Because you have been promising this whole time to give us an upgrade to the fancy new version when it comes out ??

Are you serious?

No of course not, but i will guard a balance yes. That does not mean there are no improvements of course. I am talking about a functional level here, technical all improvement remain in place of course.  Undecided

You sure don't make it sound like that. Why would you not hook up your old customers with a deal. We already paid for your software, there can't be that many of us, and you promised the update. You didn't promise some second rate update just to keep your word, you promised a significant new software. Treating your early customers like shit will only serve to show your new customers how they can expect to be treated in the future.
sr. member
Activity: 449
Merit: 250
Software developer
Sorry, did you just tell us all to fuck off? You'll send an upgrade that will limit the functionality of the software we already paid for, that has never been more than a beta?? Because you have been promising this whole time to give us an upgrade to the fancy new version when it comes out ??

Are you serious?

No of course not, but i will guard a balance yes. That does not mean there are no improvements of course. I am talking about a functional level here, technical all improvement remain in place of course. What else did you thought? Keeping the promise is keeping the promise, didn`t i wrote that?
sr. member
Activity: 378
Merit: 250
Sorry, did you just tell us all to fuck off? You'll send an upgrade that will limit the functionality of the software we already paid for, that has never been more than a beta?? Because you have been promising this whole time to give us an upgrade to the fancy new version when it comes out ??

Are you serious?
sr. member
Activity: 449
Merit: 250
Software developer
Selfish S.O.B  Cheesy

Alright, then tell me if this if worth the update price or not....  Grin

http://www.haasbot.com/say-hello-to/ (Say Hello to my little friend....)
newbie
Activity: 34
Merit: 0
Update:
The 4th option is the same as the first option.

If you choose option 1, stay at the STBot then i will send you a update somewhere in the coming weeks. The update contains the new software. BUT it will be totally cut back to the functionality of the current Simple Trade Bot and the promises i have made. This way i keep my word on the update & changes.

I guess i am in luck i did not told to much before...


The new website will be online in a few hours, the first bulk of coupons have been send. Thank you very much!


Wow,

I'm not even a customer yet and I can tell you
that your current customers are not going to be "Happy Customers"
with that, scaling them down to just the functions of their current bot,
you need to remember that it's your previous customers that got you to this point.

Kick In Like a Friend and Share The Wealth With Your Current Customers,
You really appear to be one Selfish S.O.B.,  excuse my French, but it's true !

Don't think that I will be purchasing, you treat your Customer like CRAP !, I'm Out.
member
Activity: 70
Merit: 10
Steph;
 
Since you've stated that Simple Trade Bot is programed for 1280 by 1024 screen resolution could you possibly sell some of the bitcoins you've gotten from this program and buy yourself a bigger monitor or laptop so you can cater to customers better?  I am really starting to hate this.  What are you doing with a 19 inch CTR screen these days anyways?  Those went out of style 15 years ago
sr. member
Activity: 449
Merit: 250
Software developer
Update:
The 4th option is the same as the first option.

If you choose option 1, stay at the STBot then i will send you a update somewhere in the coming weeks. The update contains the new software. BUT it will be totally cut back to the functionality of the current Simple Trade Bot and the promises i have made. This way i keep my word on the update & changes.

I guess i am in luck i did not told to much before...


The new website will be online in a few hours, the first bulk of coupons have been send. Thank you very much!
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