That's because, as I understand it, bASIC only has 1 employee. Where as BFL has 6 customer representatives, 1 office manager, 1 engineer, plus Josh and an unknown number of assemblers. BFL might have even more employees that I am unaware of.
and I still have better customer service and faster response time than they do.
I can see how it is much easier to provide customer service when you have a lower volume of inquires. BFL has stated that they answer more than 500 emails a day.
Tom you say that you have the fastest customer service. I see in this thread that it takes some 4 days to get a response from you and that you sometimes don't respond at all unless an additional email is sent. Where is your empirical evidence that your stated facts are not fictional? It sounds like to me your saying your Led Zeppelin album is better than BFL's Aerosmith album. Just because you say it's so doesn't make it so.
Tom, could you help me understand something? Why is it that you are providing pictures of your office but not of your ASIC products while BFL is providing pictures of their ASIC products but not their office? Is it a case of priorities?
Tom, lets talk about your FPGA product. Almost every electronic product sold in the US must be tested for spurious radio frequency emissions before marketed, sold, or delivered in the US market. The pictures I've seen of your FPGA product don't include a chassis that would stop spurious emissions. Tom I believe that your FPGA offering doesn't conform to the Code of Federal Regulations, title 47, part 15, subpart B. Penalties may include $16,000 for each violation and seizure of violating electronic devices. These penalties may also be assessed against each US recipient using violating products.
Tom, you may want to stop deliveries to the US market to avoid financial penalties to your self and your US recipients using your FPGA products. I would humbly suggest you contact an attorney and find an RF testing lab to insure your products are in compliance with federal regulations. Tom you just know that when people read this posting that some of them will make a report with the FCC. You'll be wondering for the next few months whether the FCC will be paying you a visit and conduct a seizure.
This posting are my beliefs and is not meant to be legal advice.
I wonder how creating a chassis and RF testing for BitcionASIC / BTCFPGA products is going to affect their delivery to
their customers?
I believe that BitcionASIC / BTCFPGA will be the first Bitcoin hardware manufacture to go bankrupt. If BitcionASIC / BTCFPGA goes bankrupt there goes the warranty.
LOL these devices do not emit any radio frequencies EDIT:
in an eclossed CSA certified Case.... LOL
In Canada CSA Certified is needed on electronic devices Edit: Or
operated under CSA Standards because if the devices are the cause of a fire then your insurance may not be honored.
I wonder if my GPU x 5 Cards are operating within the CSA certified standard? Hmmm I wonder if they conform to FCC / CSA rules?
I fully intend to put these into a CSA/FCC certified concealed box thanks.
If you choose to operate these devices I would consider taking some basic precautions.
