They make sure to be out of reach but they aren't; if you want to find them you will
This is what i found in 3 minutes of internet research:
Not sure what it is worth, but that’s a start
« According to the official narrative HitBTC was built by HIT Technologies LP in the United Kingdom, while operated by Ullus Corporation K/S in Denmark. Ullus Corporation K/S is registered in the Central Business Register of Denmark under company number 35852492, but this company has ceased operating in 2015. Hit Technologies LP has company number SL016208 in the UK business register, and is registered as a limited partnership. According to the history the limited partnership has been dissolved in 2015 too. According to the legal section of the HitBTC website services are provided by "HIT Solutions Inc". A registration for this company couldn't be found at all. Altogether, no currently active business registration could be confirmed. »
Shell companies: (you can check details about owners, correspondence addresses etc in the statement of information)
HIT TECHS LIMITED
https://beta.companieshouse.gov.uk/company/09414265/filing-historyBETA BUSINESS PARTNERS LLP
https://beta.companieshouse.gov.uk/company/OC401931/filing-historycheck the articls of incorporation, the registered owner is russian citizen: George Basiladze
https://companycheck.co.uk/director/919455460/GEORGII-BASILADZE/summaryhttps://fr.linkedin.com/in/georgebasiladzeHe is russian, lives in london and operates a UK crypto payment company:
https://cryptopay.me/Articles:
https://beta.companieshouse.gov.uk/company/08730592His business partner is Dmitri Gunyashov, russian citizen living in London:
https://companycheck.co.uk/director/916590165/MR-DMITRII-GUNIASHOV/summaryhttps://uk.linkedin.com/in/dgunyashovNot sure how they are related to the business, but the investigation should start with them
The development and support service is based in Talinn, Estonia
I have the address of an office building at:
Metro Plaza, Viru Valjak 2, Tallinn, Estonia, 10111
I also have an address in Denmark: Orestad boulevard 73 2300 Copenhagen HITechnologies K/S
If the owner are indeed Russian and you want to find them, then you can pool a number of defrauded customers, build up a class action and hire a IT and russian investigator to find the huys behind the company. Many guys from the security services sell their services for investigative jobs