Recently i went on hitbtc exchange for trade my token. After trade done, i convert my assest in eth and go withdraw option.i just shock seeing they wss asking me around $16 for withdraw eth. Same for btc and other currency!! Actually i didn't check cause i thought fee was normal.but then i had to give them that fee and succesufully withdraw my eth. Hitbtc is good & easy to use, only need to reduce withdrawal fee.
I have a coin at Hitbtc worth $16, I convert them at Ethereum, and when I tried to withdraw that Ethereum I was in shock(fees). After that convert that eth to Eos and withdraw at my another exchange wallet. Now a long time passed I don't visite Hitbtc and alternatively I use kucoin, Binance, ftx, Pionex. all are good to mine.
a few days ago, One of my friend called me and told he has some funds at Hitbtc. but Hitbtc asking for KYC. but when my friend tried to submit his document, Hitbtc did not accept those documents. but all of the document was legal. So my friend's funds are stuck at Hitbtc. He also avoiding Hitbtc now for this kind of problem. I also suggest people not use Hitbtc, maybe they have good volume but their customer support are very ugly, and withdrawal fees are too high.