what's wrong with the NEO withdraw?
??
my trading robot has two withdraw requests last night, which has been merged into one transaction according to the payment history,
but there are only one request was send to the block chain, I lost the NEO coins in the other request.
Ticket ID: 57815
I have got terrible experience on this exchange, it is the third NEO withdraw failure I've encountered in the recent month. And as usual,
the support team NEVER solve it in time and sometimes just ignore your question.
one of the problem was solved after A FULL WEEK.
update:
got another NEO withdraw problem now.
I have transfered all my assets to binance and never back.
I will not surprised at ANYTHING happens on this exchange.
DO NOT PUT YOUR MONEY IN HITBTC!