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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 66. (Read 109994 times)

copper member
Activity: 149
Merit: 19
hi hitbtc, you have 32 of my neo and still its not given back after 5 days? whats happening?


2017-11-07 15:11
Hi my neo coin has been stuck for nearly a day.


3ad27c75-cb43-4944-bf24-556de953c6cf   2017-11-07 19:46:53   Withdrawal   NEO   -34   .00000000       



34   .00000000

Address: AL6tzeNtmJaiT9jT6aw47ffqxn6nrZaC3b
Transaction hash: 78dee55719a24ea721cf037da563969d1f9df332110401ff531adb76779826fe
Operation ID: 3ad27c75-cb43-4944-bf24-556de953c6cf
Date Created (+08): 16/11/2017, 20:46:53
Date Updated (+08): 16/11/2017, 20:46:53
member
Activity: 127
Merit: 10
Anyone else having this problem: "Currency operations not available" when trying to transfer from "Main" account to "Trading" account?

Token is WTT in case it makes a difference.

I have opened a ticket but no reply as of yet.
hero member
Activity: 1022
Merit: 503
Hi, someone knows if we can have the private key of the main account of HitBTC?

No. Hitbtc can't give you any private keys as this is an exchange and not a wallet. And this isn't like ether delta that you can import your private keys and address and automatically your coins are in there.

again my ETH withdraw is pending for hours now.
when i withdraw from another exchange i get my ETH in 2-3 minutes max.
but if it is hitbtc where i am withdrawing from it is whole another story.
and i t wasnt like this few months back.dunno what happened.

Maybe there's something happened in their system when you withdrew your eth and like you said it wasn't like that before.
I always use hitbtc as trading platform and my only just concern is like OP that we can't withdraw the decimals like it's really something valuable even it's just a decimal.
sr. member
Activity: 972
Merit: 255
Bear season or just the beginning

I also have an account at HitBTC. I like the charts in connivance with Tradingview. Many coins have good volume too. The crypto withdrawal limit is also unlimited which is great. One thing I do not like is the decimals on some coins. I think HitBTC should just follow most crypto standards with 8 decimals.
sr. member
Activity: 574
Merit: 261
New user,

I deposited a small amount of btc to hitbtc and immediately withdrew.
My plan was to sell the btc and then pick up small amounts of altcoins.
Right after the deposit went through, I realize I can only sell 0.01 - which is apparently hitbtc's  "minimal step" (maximum bullshit)
That puts me at an immediate loss of ~$30 because I can't sell the remainder, and (i'm guessing) locks me into other problems/variables
wtf? did i miss something here? what happens if you deposit < 0.01 - throw money into fire pit?

I found the same problem with SmartCash https://smartcash.cc/ where I was a bit confused at first as to why my transaction wasn't working, then discovered that HitBTC only lets me sell/buy SmartCash in groups of 100 coins. This 100 coins is not a lot but, AFAIK, all other exchanges have a very much lower sell/buy limit.
(FYI, SmartCash give a percentage 'reward' if you hold 1000, or over, SmartCash for each month you hold the coin. Month starts on the 25th and current reward is 12.81% http://smartrewards.ccodam.dk/ , so if you hold 10000 coin at end of month you get 1281 free !)

I've decided to move my coin to Kucoin who give a trading discount if you hold there own coin 'KCS' (1000 or over, the more KCS you hold the larger the discount) and a percentage of all trading fees.


sr. member
Activity: 699
Merit: 274
Crypto Currency Exchange, IPTV, AWS
again my ETH withdraw is pending for hours now.
when i withdraw from another exchange i get my ETH in 2-3 minutes max.
but if it is hitbtc where i am withdrawing from it is whole another story.
and i t wasnt like this few months back.dunno what happened.

We can just hope they fix it too.
I have also funds "locked" there.
We should stop using this service.
It was really nice at the beginning, but now a real disaster...
sr. member
Activity: 2184
Merit: 422
again my ETH withdraw is pending for hours now.
when i withdraw from another exchange i get my ETH in 2-3 minutes max.
but if it is hitbtc where i am withdrawing from it is whole another story.
and i t wasnt like this few months back.dunno what happened.
staff
Activity: 3500
Merit: 6152
Hi, someone knows if we can have the private key of the main account of HitBTC?

You can't. I'm not aware of any exchanges that give you control over your private keys. (at least not centralized ones).
newbie
Activity: 52
Merit: 0
Hi, someone knows if we can have the private key of the main account of HitBTC?
hero member
Activity: 1708
Merit: 541
my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.

I use HitBTc since last month and my withdrawl never get processed instantly. From my experience withdrawing BTC, the time of processing (pending) was ranging from 1-3 hours. I think they're doing that on purpose to minimize transaction fees (the network aveage fee was high lately) or they're manually checking and approving the withdrawal. Instant withdrawal is a common thing to have as a Bitcoin-related services these days, and having need to wait up to 3 hours for your withdrawal is surely a drawback.

hi HitBTC

What will be a coin listing requirements?

Quote
1. We support different types of tokens and coins. Please specify your blockchain in the General description.

2. Your project should have a website containing your contact information and a detailed description of the idea. Also official Reddit and Bitcointalk posts from your project are required, as these are respectable and popular discussions platforms.

https://hitbtc.com/add-token
member
Activity: 182
Merit: 10
br1mcoin : Savings & Wealth Creation Coin x11 Algo
hi HitBTC

What will be a coin listing requirements?
sr. member
Activity: 699
Merit: 274
Crypto Currency Exchange, IPTV, AWS
my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.


After so many bad reviews about this company, I'm wondering if we should continue using their service.

Well hitbtc management should be alerted on this issue on them since if they will continue to neglect this well they might lose their possible whales and prospects. And I've so much bad review and it makes me feel bit turn off on this exchange.

Costumer wants to do smooth trade so hitbtc should fix their system up so that they will grow like those big exchange who became more successful this days.

Till now there are only complaints about these guys! So I will stay away from this company!
pfx
newbie
Activity: 31
Merit: 0
New user,

I deposited a small amount of btc to hitbtc and immediately withdrew.

My plan was to sell the btc and then pick up small amounts of altcoins.

Right after the deposit went through, I realize I can only sell 0.01 - which is apparently hitbtc's  "minimal step" (maximum bullshit)

That puts me at an immediate loss of ~$30 because I can't sell the remainder, and (i'm guessing) locks me into other problems/variables

wtf? did i miss something here? what happens if you deposit < 0.01 - throw money into fire pit?

sr. member
Activity: 868
Merit: 259
Ty hitbtc. I have already informed rico666, one of the lead developers of Burst. He will be in contact with you soon. I hope you get a good impression of him and the project.

From my perspective, you are the next future top exchange and every cryptocurrency that wants to be on top should have their coin listed with you.
legendary
Activity: 2758
Merit: 1228
my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.


After so many bad reviews about this company, I'm wondering if we should continue using their service.

Well hitbtc management should be alerted on this issue on them since if they will continue to neglect this well they might lose their possible whales and prospects. And I've so much bad review and it makes me feel bit turn off on this exchange.

Costumer wants to do smooth trade so hitbtc should fix their system up so that they will grow like those big exchange who became more successful this days.
sr. member
Activity: 699
Merit: 274
Crypto Currency Exchange, IPTV, AWS
my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.


After so many bad reviews about this company, I'm wondering if we should continue using their service.
sr. member
Activity: 2184
Merit: 422
my last 3 withdrawls didnt happen instantly.
what may the reason be?
it used to happen as soon as i verify the withdraw via email.
sr. member
Activity: 525
Merit: 250
HitBTC

There is word that you will be listing SmartCash https://smartcash.cc/ sometime soon - any update on this ?

SMART is listed on HitBTC. Smiley

Hitbtc,

Ticket 35701. I’ve lost my 2FA, and I’ve already sent all the info regarding my latest transaction hash. This ticket has been opened for 10 days, and I nothing so far. Please respond! I get replies, but no resolutions. I feel as if I’ve been robbed. The same happened to me at Coinbase and Binance, and I immediately recovered my account. Can someone please address my ticket!



The issue had been dealt with. Well, you've already noticed it. Please forgive us for the delay you've experienced. Trade happily.


Yes, I realize you are thrilled and ecstatic and overjoyed and all that.. but I suggest setting aside these bursts of joy and seriously resolving all the complaints about unexplained transactions some of your users posted about.

There's one on the scam subforum, for example. Look into it and do something about it. it can't be a once-off glitch in your system. There is a pattern of such misappropriated coins on your exchange. Stop ignoring them.

You advertised the exchange as the perfect and best exchange on this planet. Live up to your word.


Sure. Will be glad to provide explanation for anything requiring explanation.


Yes, I realize you are thrilled and ecstatic and overjoyed and all that.. but I suggest setting aside these bursts of joy and seriously resolving all the complaints about unexplained transactions some of your users posted about.

There's one on the scam subforum, for example. Look into it and do something about it. it can't be a once-off glitch in your system. There is a pattern of such misappropriated coins on your exchange. Stop ignoring them.

You advertised the exchange as the perfect and best exchange on this planet. Live up to your word.



Agreed. The guy that had problems with unauthorised FUN trading definitely needs a response better than a paragraph of seemingly copy pasted text. It was obvious that something was up, if someone hacked him why would they execute these trades instead of withdrawing?

Please attend to previous problems of your site, before moving onto adding new coins.

Thank you.

Trades were performed, because it was not possible to perform a withdrawal. Our trader had 2FA enabled.

2017-10-29 20:07
Contract 0x02b2d10d17441d5d6d41170e5b5e90d37f82fa2a

I tried to transfer my ETH to my poloniex account, but it says "out of gas". The transaction stucked. I did not know it was contract address.

Can you transfer it to my Hitbtc account back please?

Thx,

Yes, we will.

we cant withdraw coins for the past 12 hours due to an alleged update.
how long will it take more does anybod know?
i checked their twitter but nothing there also.

Please accept our apologies for that inconvenience. Withdrawals had been enabled the same day. Trade happily!

When are deposits and withdrawal allowed again ?

They had been enabled the same day. Please forgive us for that temporary inconvenience.

Tokens missing from my HitBTC account.
Yesterday i made 2 deposit and after 12 hours I'm still waiting for my asset to be credited. Transactions look fine on etherscan.io
Ticket ID #40352

Still no reply from support. I hope someone here will see my request.

No reply from support, but tokens have successfully reached my account. Finally...


Our reply will follow, if it hasn't already. Trade happily!


Anyhow, hitbtc, what will it take for Burst to be noticed by you and have it listed?

BURST developers are welcomed to contact us at [email protected]. Thank you for your interest at HitBTC!
sr. member
Activity: 868
Merit: 259
HitBTC to cease trading on 17 December 2017 ?

Someone asked in an earlier post "what country is Hitbtc belongs". Well I thought I'd try and find out and it looks like it is a UK company.
On HitBTC's legal info web site there trading name is given as "HIT Solution Ltd" https://hitbtc.com/legal-information .

Now if you search 'Companies House', the register of all UK companies, for "HIT Solution Limited" (Limited is long-form of Ltd) https://beta.companieshouse.gov.uk/company/09239668/filing-history you find lots of information on the company including the application to dissolve (shut down) the company; see copy of form to dissolve company below.

EDIT: There may be some confusion about the name "HIT Solution Limited" and "HIT Solutions Limited", well there is a "HIT Solutions Limited" registered at Companies House but no "HIT Solution Limited", so why not ? All UK companies must be registered at Companies House and there is no "HIT Solution Limited" registered there.. odd or not ?




But if you search Google for HIT Solution Ltd, you will find other companies bearing the same name located in South Africa, Canada, Australia and more. I also dont think the HIT Solution Ltd you found in the UK is the correct one. HitBTC started on 2013 while that UK company was incorporated on 2014.

Why would you also think that HitBTC shutdown? They are the fastest growing exchange after Bittrex and Poloniex.

Anyhow, hitbtc, what will it take for Burst to be noticed by you and have it listed?
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