HitBTC
There is word that you will be listing SmartCash
https://smartcash.cc/ sometime soon - any update on this ?
SMART is listed on HitBTC.
Hitbtc,
Ticket 35701. I’ve lost my 2FA, and I’ve already sent all the info regarding my latest transaction hash. This ticket has been opened for 10 days, and I nothing so far. Please respond! I get replies, but no resolutions. I feel as if I’ve been robbed. The same happened to me at Coinbase and Binance, and I immediately recovered my account. Can someone please address my ticket!
The issue had been dealt with. Well, you've already noticed it. Please forgive us for the delay you've experienced. Trade happily.
Yes, I realize you are thrilled and ecstatic and overjoyed and all that.. but I suggest setting aside these bursts of joy and seriously resolving all the complaints about unexplained transactions some of your users posted about.
There's one on the scam subforum, for example. Look into it and do something about it. it can't be a once-off glitch in your system. There is a pattern of such misappropriated coins on your exchange. Stop ignoring them.
You advertised the exchange as the perfect and best exchange on this planet. Live up to your word.
Sure. Will be glad to provide explanation for anything requiring explanation.
Yes, I realize you are thrilled and ecstatic and overjoyed and all that.. but I suggest setting aside these bursts of joy and seriously resolving all the complaints about unexplained transactions some of your users posted about.
There's one on the scam subforum, for example. Look into it and do something about it. it can't be a once-off glitch in your system. There is a pattern of such misappropriated coins on your exchange. Stop ignoring them.
You advertised the exchange as the perfect and best exchange on this planet. Live up to your word.
Agreed. The guy that had problems with unauthorised FUN trading definitely needs a response better than a paragraph of seemingly copy pasted text. It was obvious that something was up, if someone hacked him why would they execute these trades instead of withdrawing?
Please attend to previous problems of your site, before moving onto adding new coins.
Thank you.
Trades were performed, because it was not possible to perform a withdrawal. Our trader had 2FA enabled.
2017-10-29 20:07
Contract 0x02b2d10d17441d5d6d41170e5b5e90d37f82fa2a
I tried to transfer my ETH to my poloniex account, but it says "out of gas". The transaction stucked. I did not know it was contract address.
Can you transfer it to my Hitbtc account back please?
Thx,
Yes, we will.
we cant withdraw coins for the past 12 hours due to an alleged update.
how long will it take more does anybod know?
i checked their twitter but nothing there also.
Please accept our apologies for that inconvenience. Withdrawals had been enabled the same day. Trade happily!
When are deposits and withdrawal allowed again ?
They had been enabled the same day. Please forgive us for that temporary inconvenience.
Tokens missing from my HitBTC account.
Yesterday i made 2 deposit and after 12 hours I'm still waiting for my asset to be credited. Transactions look fine on etherscan.io
Ticket ID #40352
Still no reply from support. I hope someone here will see my request.
No reply from support, but tokens have successfully reached my account. Finally...
Our reply will follow, if it hasn't already. Trade happily!
Anyhow, hitbtc, what will it take for Burst to be noticed by you and have it listed?
BURST developers are welcomed to contact us at
[email protected]. Thank you for your interest at HitBTC!
