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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 74. (Read 110027 times)

hero member
Activity: 1106
Merit: 502
I tried to withdraw ETH to Bittrex wallet.
But it fails and I get this:

Warning! Error encountered during contract execution [Out of gas]


https://etherscan.io/tx/0xeee09e7970da18b2677648d27f1ebbe41f49a5ca88ec18ff46c6798bfa1edff5

Ticket ID: 24042


Please return my eth.
jr. member
Activity: 30
Merit: 1
As well as, their support email does not even exist


It does! We just have been moving to a better mail service provider. Sorry about that inconvenience you have experienced in the meantime. We're here for you.

Yesterday sent BTC to Hitbtc account ... Already 143 confirmations and still haven't got my BTC on account (https://blockchain.info/address/125S3mswtjKNNeQSE9uj9YTKCVWUgECj5A)

2.5 BTC - its a big amount for me. I made support ticket 24h ago... but still nobody answered me.

I losted my 2.5 BTC???


Hi there! Please accept our apologies for this delay. We have emailed you the complete history of these 2.5 BTC. Speaking briefly: you have successfully received them.

ID 19975, come on.

Also, I did not transfer Ether to contract account, it was just another exchange, what's going on?


Hi there. Sorry for getting in touch with you here with such delay. As you already know, you have received our reply, the investigation is in progress.

By the way, ticket 19975 has nothing to do with ETH sent to contract, hasn't it? But anyway, since you've mentioned it: some exchanges may use ETH contract wallets, and sending ETH to contracts is not available on HitBTC. In those cases these ETH, which were sent to contracts, are being refunded to sender.

Please solve my problem ticket ID:#22753

According to our data, the issue is resolved.

I lost 0.28 btc since 2 weeks ago and support dont stop saying "engineers are solving it" , looks like scam

Dear trader, we can't help but agree that sending coins to the wrong wallet address have caused quite a lot of pain. But we are in process of eliminating it. Your BTC are about to be credited to your account in the very nearest future.

Thanks!!
sr. member
Activity: 654
Merit: 250
As well as, their support email does not even exist


It does! We just have been moving to a better mail service provider. Sorry about that inconvenience you have experienced in the meantime. We're here for you.

Yesterday sent BTC to Hitbtc account ... Already 143 confirmations and still haven't got my BTC on account (https://blockchain.info/address/125S3mswtjKNNeQSE9uj9YTKCVWUgECj5A)

2.5 BTC - its a big amount for me. I made support ticket 24h ago... but still nobody answered me.

I losted my 2.5 BTC???


Hi there! Please accept our apologies for this delay. We have emailed you the complete history of these 2.5 BTC. Speaking briefly: you have successfully received them.

ID 19975, come on.

Also, I did not transfer Ether to contract account, it was just another exchange, what's going on?


Hi there. Sorry for getting in touch with you here with such delay. As you already know, you have received our reply, the investigation is in progress.

By the way, ticket 19975 has nothing to do with ETH sent to contract, hasn't it? But anyway, since you've mentioned it: some exchanges may use ETH contract wallets, and sending ETH to contracts is not available on HitBTC. In those cases these ETH, which were sent to contracts, are being refunded to sender.

Please solve my problem ticket ID:#22753

According to our data, the issue is resolved.

I lost 0.28 btc since 2 weeks ago and support dont stop saying "engineers are solving it" , looks like scam

Dear trader, we can't help but agree that sending coins to the wrong wallet address have caused quite a lot of pain. But we are in process of eliminating it. Your BTC are about to be credited to your account in the very nearest future.

Thank you for those answers. I hope that if some problems are not solved yet, they will soon be.
This should close the mouth of all haters!
I never had problems with your exchange!
Keep up good work!
sr. member
Activity: 525
Merit: 250
As well as, their support email does not even exist


It does! We just have been moving to a better mail service provider. Sorry about that inconvenience you have experienced in the meantime. We're here for you.

Yesterday sent BTC to Hitbtc account ... Already 143 confirmations and still haven't got my BTC on account (https://blockchain.info/address/125S3mswtjKNNeQSE9uj9YTKCVWUgECj5A)

2.5 BTC - its a big amount for me. I made support ticket 24h ago... but still nobody answered me.

I losted my 2.5 BTC???


Hi there! Please accept our apologies for this delay. We have emailed you the complete history of these 2.5 BTC. Speaking briefly: you have successfully received them.

ID 19975, come on.

Also, I did not transfer Ether to contract account, it was just another exchange, what's going on?


Hi there. Sorry for getting in touch with you here with such delay. As you already know, you have received our reply, the investigation is in progress.

By the way, ticket 19975 has nothing to do with ETH sent to contract, hasn't it? But anyway, since you've mentioned it: some exchanges may use ETH contract wallets, and sending ETH to contracts is not available on HitBTC. In those cases these ETH, which were sent to contracts, are being refunded to sender.

Please solve my problem ticket ID:#22753

According to our data, the issue is resolved.

I lost 0.28 btc since 2 weeks ago and support dont stop saying "engineers are solving it" , looks like scam

Dear trader, we can't help but agree that sending coins to the wrong wallet address have caused quite a lot of pain. But we are in process of eliminating it. Your BTC are about to be credited to your account in the very nearest future.
jr. member
Activity: 30
Merit: 1
hitbtc doesnt answer since 4 days ...
newbie
Activity: 51
Merit: 0
As well as, their support email does not even exist

Final-Recipient: rfc822; [email protected]
Action: failed
Status: 5.1.1
Remote-MTA: dns; aspmx.l.google.com. (2607:f8b0:4003:c04::1b, the server for
 the domain hitbtc.com.)
Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try
 550-5.1.1 double-checking the recipient's email address for typos or
 550-5.1.1 unnecessary spaces. Learn more at
 550 5.1.1  https://support.google.com/mail/?p=NoSuchUser c7si1414862oif.445 - gsmtp
Last-Attempt-Date: Wed, 23 Aug 2017 06:54:55 -0700 (PDT)
newbie
Activity: 51
Merit: 0
Awaiting support for a week already.

ID 19975, come on.

Also, I did not transfer Ether to contract account, it was just another exchange, what's going on?

No support for years.
member
Activity: 112
Merit: 25
Please solve my problem ticket ID:#22753
jr. member
Activity: 30
Merit: 1
I lost 0.28 btc since 2 weeks ago and support dont stop saying "engineers are solving it" , looks like scam
newbie
Activity: 2
Merit: 0
Where is my BTC? I lost 2.5BTC! This is pretty big amount. I didn't receive it on my hitbtc account.

And i still have waited support answer 3 days! My ticket ID is 20955

I really don't recommended to trade with HitBtc now it looks like scam. A lot of people lost their coins or have problem with withdraw and support doesn't answer...
full member
Activity: 686
Merit: 102
Is that right many people fed up for this exchange site because of unexpected value for new altcoin?
sr. member
Activity: 1960
Merit: 393
English<->Pt-BR - Professional Translations(90+)
Team Hitbtc,

Please explain to me,

How can someone request the withdrawal and be able to perform without the need confirmation by email. I accessed my account today and guess what? There was nothing, I did not ask for any withdrawal, in fact I was without connection, and simply invaded my account and no email to confirm the withdrawal was sent to me, which I would certainly deny. What can I do, I lost 190USD?

Look:



I'm from Brasil and i don't use any service to change my IP  Angry

jr. member
Activity: 30
Merit: 1
15 days and my problem still unsolved, support doesn't answer me

I lost 0.28 btc, why is hard help people hitbtc? why? what are you doing in your office? adding coins all days instead help your clients?


https://blockchain.info/es/address/1Eu6FijAB6kAniHRsAvrwrhNsHsoupnt91
You owns my BTC please just acredit on my account! please

Ticket ID: 19135 and Ticket ID: 17665
newbie
Activity: 2
Merit: 0
Yesterday sent BTC to Hitbtc account ... Already 143 confirmations and still haven't got my BTC on account (https://blockchain.info/address/125S3mswtjKNNeQSE9uj9YTKCVWUgECj5A)

2.5 BTC - its a big amount for me. I made support ticket 24h ago... but still nobody answered me.

I losted my 2.5 BTC???

The BTC address is correct. My ticket number is Ticket ID: 20955
legendary
Activity: 1484
Merit: 1032
Please consider adding Bitcoinplus [XBC] .We are working on getting segregated witness activated.Auto check pointing in place for low confirmation times.

Exchange https://poloniex.com/exchange#btc_xbc
Bitcointalk https://bitcointalksearch.org/topic/xbc-bitcoinplus-official-thread-1066201
Website www.bitcoinplus.org
Twitter https://twitter.com/bitcoinplusorg
Source https://github.com/bitcoinplusorg/xbcwalletsource
sr. member
Activity: 2352
Merit: 256
Vave.com - Crypto Casino
Dear Team Hitbtc

I have been create ticket but no response, Please solve my problem ticket ID:#20105

I tried withdraw BCC from Hitbtc to wallet Poloniex, but failed because no Transaction hash appears.
When do my balance be refunded? How long is the process??

Thanks

Your transaction hadn't proceeded, and your funds had benn successfully returned back to your account. Extremely sorry about any inconvenience you may have experienced in the meantime.

Just thought I'd say no response to my support ticket for 3+ weeks, scam?

That's not how it should be. Could you please provide us with your ticket ID?


deposit ok wd problem....

email verification ..

Currency operations not available

Which exactly currency are we talking about?


 my acount blocked witdrawal because a suspicious activity on my account, so we came to the conclusion that it was hacked.

in im confirm
pasword reset : done
a 2-step authentication : done

please unblock my acount for witdrawal

thanks for support
support id20553
sr. member
Activity: 490
Merit: 250
i want to ask, why hitbtc site load is not fast time
every iam visit exchange link, not responding and problem JS(java script) iam use firefox
sr. member
Activity: 525
Merit: 250
Dear friends,

Allow us to introduce PeerCoin on HitBTC!

Trade PPC/BTC and PPC/USD on HitBTC.

sr. member
Activity: 525
Merit: 250
Dear Team Hitbtc

I have been create ticket but no response, Please solve my problem ticket ID:#20105

I tried withdraw BCC from Hitbtc to wallet Poloniex, but failed because no Transaction hash appears.
When do my balance be refunded? How long is the process??

Thanks

Your transaction hadn't proceeded, and your funds had benn successfully returned back to your account. Extremely sorry about any inconvenience you may have experienced in the meantime.

Just thought I'd say no response to my support ticket for 3+ weeks, scam?

That's not how it should be. Could you please provide us with your ticket ID?


deposit ok wd problem....

email verification ..

Currency operations not available

Which exactly currency are we talking about?
sr. member
Activity: 2352
Merit: 256
Vave.com - Crypto Casino
Hit BTC right now most popular and advanced cryptocurrecny exchange and treading platform. there So many volume treading every day.

They are UI Design also good and familiar for user. HitBTC will be become top level treading platform within some years and it will be competed with polo and bittrex.

  

deposit ok wd problem....

email verification ..

Currency operations not available

Email Verification is good option for about security for your account. as you think if some body have your account access information . if they withdrew your found form account  without email verification. That's time what you do ? So  I think Email verification is good thing. it's my Opinion.

yes.. currency operations is not available. it will add ASAP if HitBTC want.



my problem is cant witdrawal excecution
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