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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 71. (Read 109857 times)

legendary
Activity: 1498
Merit: 1000
What purpose does BTU (now BUS) "Bitcoin Unlimited Support" serve? I thought these would credit to the fork in case of any hard fork. They did not.

Will they still become REAL Bitcoin Unlimited in the case of another hard fork? OR are they a useless token, as this article makes them sound? In which case, I feel I've been scammed? What purpose does "Bitcoin Unlimited" support coin actually serve?

"Should the hard fork occur, HitBTC would operate as described here, without changes. Your account won’t be credited with BTU."

So these are now a useless token, or is it actually pegged to any existence of a bitcoin unlimited thread?

https://blog.hitbtc.com/voting-results/

newbie
Activity: 4
Merit: 0
29 days ago I opened a ticket on HitBTC support (Ticket ID: 21012), after about 7 days an automated message appeared on the ticket and closed it soon after (presumably also automatically).

I posted another ticket in regards to the first one getting closed without any resolution (Ticket ID: 23945). I still have not got an answer from them

When I try to bring this up on trollbox I get my messages deleted by the moderator and get banned for one hour, even though I am only asking when my ticket will be resolved, HitBTC seems to remove any negative opinion on their site and even seem to have employed someone to patrol their trollbox also. This kind of censorship should be very worrying for any users of the site.

https://i.imgur.com/HjoU1vB.png


The error I have submitted the support ticket about is shown in this video (https://sendvid.com/mzdrjwh5). Basically the error involves their software failing to execute stop and stop limit orders due to a bug. When you autocalculate the order amount the wrong amount of coin is submitted leading to a failed order every time. I'd suspect many other users have come across this and it will have similarly have led to losses. In my case I've lost not a massive amount of cash but its still worrying there is no response from HitBTC. Just seems like they do not care for their customers at all. I wonder if I will ever get this resolved.

Usually I wouldn't bump a thread but in this case I think I am obliged as I have not received a single response from HitBTC in the 37 days from the date my initial issue was raised. What gives HitBTC? Do you just not care about your users?
sr. member
Activity: 868
Merit: 259
HitBTC, can you add Burst in your exchange? It would be a good addition for a growing exchange like yours. Burst is the only coin out there that can be mined using your hard drives and for that it makes it very unique. They also now have a new group of developers that call themselves the Proof of Capacity Consortium. They will be responsible in coding new wallets and an easy to use software for mining.

New implementations using other programming languages other than Java is also coming.
newbie
Activity: 51
Merit: 0
Have some problem with ether transaction, no txid for hours(
hero member
Activity: 868
Merit: 501
Chainjoes.com
Is there any KYC that you need to do in order to withdraw btc from this exchange?
https://hitbtc.com/faq/verification

withdraw bitcoin and ETH still need verification

i like hitbtc this now website is responsive and load page is fast too
member
Activity: 89
Merit: 10
newbie
Activity: 7
Merit: 0
Is there any KYC that you need to do in order to withdraw btc from this exchange?
https://hitbtc.com/faq/verification
full member
Activity: 1134
Merit: 103
Something is wrong with the website today and it keeps freezing due to which my browsers also are crashing. Tried using it in chrome and internet explorer but both the times the page kept freezing.

People are facing a lot of problems with the website maybe they are working in the background. Now I am accessing the Hitbtc website as normal maybe we have to clear cookies sometimes.
member
Activity: 89
Merit: 10
Is there any KYC that you need to do in order to withdraw btc from this exchange?
newbie
Activity: 7
Merit: 0
I sent some XEMs to this exchange 23 days ago, and to date nothing has been credited. I write to their support center DAILY, but the situation does not improve; 90% of the time my tokens are deleted or ignored.
As far as withdrawals are concerned, things are not going better. There's no way to withdraw coins from there, because their confirmation email ALWAYS arrive too late, and their security system blocks the withdrawal process. I tried a dozen times and then I gave up ...

What the hell is going on ?? !!

Quoting myself ...

25 days passed and no XEMs credited.
They are adding one coin a day but, clearly, they are unable to handle the overburdening.
newbie
Activity: 7
Merit: 0

EDIT: Okay, I just saw the screenshot provided above and they are indeed informing their customers thru email. But it wouldn't hurt if they could do that also here in their thread.

Nope. That is a reply of the support center. No email sent to the customers...
hero member
Activity: 910
Merit: 512
Ok, site seems to be working normal now. Please don't do this again.
this site are working normal now. i hope this site dont have problem like this in the future.
so every one can enjoy trading and build positif trust with this site.
hero member
Activity: 1708
Merit: 606
Buy The F*cking Dip
I noticed that people are having problems accessing this exchange recently and it appears that the representative of it here in the forum isn't responding at all (or on a timely basis). I visited the website few seconds ago and it is working on my end but my point is that they should, at least, inform the forum users here if there will be any technical issue on their site to avoid any panic-induced comments in this thread. People are almost always on the edge right now because of the recent problems that we had in different cryptoexchange (BTC-e, ehem).  Roll Eyes

EDIT: Okay, I just saw the screenshot provided above and they are indeed informing their customers thru email. But it wouldn't hurt if they could do that also here in their thread.
member
Activity: 139
Merit: 10
Ok, site seems to be working normal now. Please don't do this again.
member
Activity: 139
Merit: 10


I've got this from them. I don't know, something is wrong with their website. Hopefully they will fix it soon.
I'm starting to lose my trust. This kind of things should not happen.
full member
Activity: 149
Merit: 100
Hey, when will site fixed? THank you
legendary
Activity: 2632
Merit: 1094
Something is wrong with the website today and it keeps freezing due to which my browsers also are crashing. Tried using it in chrome and internet explorer but both the times the page kept freezing.
hero member
Activity: 910
Merit: 512
OMG what happend with this site?. any clarification from developer?
i try different browser but still lagging. i even can not scroll down the page.
member
Activity: 139
Merit: 10
Yes, the site doesn't load. Hope they fix it soon. And I do have the cpu increase as well.
member
Activity: 127
Merit: 10
Hmm, can't get even the main page to load for hours now using Chrome, but got it to work with MS Edge just now. Not sure it's related, but I got an Adobe Flash update today which I did not install. Maybe the site's getting DDOS'd? Captcha seems to have changed to "pick the photos" unless I'm recalling incorrectly that it wasn't always that way.
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