never got hacked before ? are you sure about this one ? look at this for example ;
https://www.youtube.com/watch?v=Usd95gu8JRY
you will see some people got hacked when they used that exchange,if it's only an ordinary kind of hack we could understand it very well.
but hey,it's an unordinary one.
because he activated his 2FA but it could not prevent the hacker from stealing his money which means they have an access to their system or database.
another one is,no negative comment from community ?
how about this one ?
https://bitcointalksearch.org/topic/hitbtc-scam-2556342
this exchange is beyond shit compared to Bittrex,Binance and other exchange.
i recommend you to stay away from this exchange