So, when Dwolla/MtGox stopped working, I started searching for alternatives, and came across this: BitBox.mx
Heres how they scammed me:
- May 28: I created an account and wired them ($499). On the website they promise the money is credited within (2) business days, so I tacked on extra fees from my bank and sent my payment express.
- May 30: BitBox receives the funds.
- May 31: I receive an email from them asking to "verify" my account by sending in my passport/bank statement/etc.
- Jun 3: Still no sign of funds, I refuse to send any other information and demand my money back.
- Jun 5: BitBox refuses to refund my OWN money or credit it against MY account, until I send them more of my personal information
- Jun 5: I ask for their phone number and physical address so I can file appropriate cases.
- Jun 6: I get an email with no mention of any physical address, and the following shady email:
from: Jordan Birnholtz <
[email protected]>
Howdy, Richard.
Whenever an MSB moves money, it takes certain precautions based on its risk profile. This process is called due diligence. We are no exception.
In order for me to transmit money to you, I have to perform this task. Because you were unwilling to verify your identity by sending me documents, a requirement explicit in our terms of use, I've sought to contact you by telephone. This was part of the process of due diligence.
You are still welcome to call me. But if you are unwilling to send documentation of your identity, violating the terms of use to which you agreed, and unwilling to speak with me so I can begin that process by other means, violating these sames terms of use, I am not prepared to "refund" your money.
Let me be clear– we have no interest in simply holding on to your money for the sport of it. We're also not trying to bilk or steal from you. We're simply complying with our legally-required policies. So if you are unwilling to comply with the terms of use, it is my recommendation that you reverse the transfer your self.
I also suggest you call me at 248 763 9749. I await your call and apologize for this inconvenience.
Thank you,
Jordan.
So, my attorney has instructed me not to talk to them on the phone, and this Jordan guy flatly refused to REFUND my own money back to my bank account. The scammers clearly know there is no way to "reverse" a bank transfer from my own account.
I'm probably out of $500, but I'll make sure these guys can't scam anyone else. Its such people who bring instability to the bitcoin eco-system.
Any suggestions?
Thanks!