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Topic: I won 85,000 USDt in Owl.games casino (OWL.GAMES SCAM) - page 5. (Read 1509 times)

hero member
Activity: 2870
Merit: 564
Other casinos take up to 3 days to get a response from same game providers: https://imgur.com/a/PYdHYmV,

Is this normal? block account? without even getting a report from game providers, accused of fraud?

it seems that OWL.games is trying to avoid responsibility of paying out the winnings from the first minute,

but don't worry, I promise to promote this situation, so that they won't have any players anymore or the OWL token will be worth $0.00

I don't take a side here so I am checking the timeline when you post this it has been five days and it's all been you all over, Owlgames posted their own update and we need to wait for the report, has it been entered in your mind that the longest this case is not resolve it's not helping Owlgames because their reputation is now questionable, Owlgames may not post this but they are also eager to get the report because time is not on their side, the least that any casino wants is a scam accusation that looks legit, so far you keep proving that your complaint is legit, let's see if the report will their go to your side
hero member
Activity: 1288
Merit: 952
Avatar for rent
Well i really dont know what to think.

To the user aew, delete your post you a piece of shit and a lier, and you are not helping cryptostuneris with your post, why?

You try to post that stats and a person with a minimum inteligence can see you make a misrepresentation of the stats.

You post the total trafic of a casino with 4/5 years in the making (and a big one) against a casino with one year, so obviusly the numers of OWL look pathetic in that perspective.

For the OP, your last post means nothing, its a response of all casinos with you dont have trouble, its like all the casinos puts in his promo, FAST withdraw bla bla bla , so that means nothing.
newbie
Activity: 28
Merit: 0
Other casinos take up to 3 days to get a response from same game providers: https://imgur.com/a/PYdHYmV,

Is this normal? block account? without even getting a report from game providers, accused of fraud?

it seems that OWL.games is trying to avoid responsibility of paying out the winnings from the first minute,

but don't worry, I promise to promote this situation, so that they won't have any players anymore or the OWL token will be worth $0.00
legendary
Activity: 2702
Merit: 2645
Farewell LEO: o_e_l_e_o
Comparing to other casinos ? Stake roobet  duelbits rollbit bc game bitsler ? They have millions buddy eat some breakfast your words is so dumb 300visit a day doesnt mean 300 deposited player conversion rates might be 1% buddy what are you really this dumb ?
Let's keep the tone formal LOL
It's a good find. I was surprised to see the traffic stat. 300 daily visitor on a website is not going to make much money. A visitor does not mean he is a player. The conversion rate 5% is even a higher ration than industry standard.

Going back to the topic we cannot say for now if Owlgame is a small or big casino only if the claim is legit and they cannot pay.
Can not pay or can pay is another question but it's obvious they do not have much income unless there are any backdoor like private investment or have huge bankroll already kept to spend.
legendary
Activity: 3192
Merit: 1198
Play Bitcoin PVP Prediction Game
Most Recent Update:


1. We urgently delisted all BGAMING games with feature-buy feature but we have recovered some of them.
2. We are still waiting for our game provider to check the bet logs.
3. We are working diligently between the parties involved.


Please also note that the acc is brand new and has no history with our casino, we had several incidents with players who exploited game bugs before, which even caused a bigger game provider to recall one of their games. So we are trying to be more cautious.
You accusing the player and bgaming without a solid evidence. A casino once called ltccasino used same your tactics wich forced the game provider at that time Wazdan to clear it's name by joining this forum hopefully Bgaming clear it's name here too.

after some research i find out your casino is so small and  barely have about 12000visits a month wich is less than 500visits a day
Ofcourse 85000usd will be big to pay for you.
A casino as small as yours should've put limits small for players and a maximum win .but you probably waiting for a whale to lose all . If the whale win then you look for excuses .



What again ? Similarweb have bugs ?


12K visitors a month is already good and it's not the number of visitors but the bounce rate that matters 52.93 % rate is still good.
Quote
Bounce rate is the percentage of people who land on a page and leave without performing a specific action.
For example, staying for a certain amount of time, clicking on a link, making a purchase, or filling out a form.

So they are actually doing good with 12k visitors even if they have 300 active visitors daily but those are clients that deposits and play they are still good and profitable.

Going back to the topic we cannot say for now if Owlgame is a small or big casino only if the claim is legit and they
cannot pay.
hero member
Activity: 1694
Merit: 719
Top Crypto Casino
Most Recent Update:


1. We urgently delisted all BGAMING games with feature-buy feature but we have recovered some of them.
2. We are still waiting for our game provider to check the bet logs.
3. We are working diligently between the parties involved.


Please also note that the acc is brand new and has no history with our casino, we had several incidents with players who exploited game bugs before, which even caused a bigger game provider to recall one of their games. So we are trying to be more cautious.

Since you are working on this issue seriously, I hope you will get all the reports very soon and be able to give an update. OP is hoping to get a large amount of funds so he is getting impatient and updating this thread everyday. So if you give him an approximate definite time he will not be so impatient.

Because if you spend unlimited time on investigation, then the proper result of this unresolved complaint will not come out quickly. So I think there should be a fixed time limit, so OP can be patient.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
Most Recent Update:


1. We urgently delisted all BGAMING games with feature-buy feature but we have recovered some of them.
2. We are still waiting for our game provider to check the bet logs.
3. We are working diligently between the parties involved.


Please also note that the acc is brand new and has no history with our casino, we had several incidents with players who exploited game bugs before, which even caused a bigger game provider to recall one of their games. So we are trying to be more cautious.

Can you expedite the verification or at least give a timeframe? If he won fair and square, it's quite unfair to keep him hanging for so long with uncertainty. If I may be honest, I actually failed to see how such issue can not be cleared in matter of hours, if not minutes, and you've been at it for four days.

You're checking if he won fairly from his bet log, right? Is it quite a complicated process for the game provider to pull one user's bet log? Correct me if I'm wrong, but isn't it just a matter of some clicks to pull such data? And from that point, once you have --and show us-- the bet log, all we need to do was crosscheck the log with the one OP provided on the opening post --although, I have to say that OP's upload was too pixelated for me to see anything worth viewing.
legendary
Activity: 2450
Merit: 1047
thecryptocurrency.directory
Most Recent Update:


1. We urgently delisted all BGAMING games with feature-buy feature but we have recovered some of them.
2. We are still waiting for our game provider to check the bet logs.
3. We are working diligently between the parties involved.


Please also note that the acc is brand new and has no history with our casino, we had several incidents with players who exploited game bugs before, which even caused a bigger game provider to recall one of their games. So we are trying to be more cautious.

It's good that you're addressing the situation, OP is updating this thread almost daily, but the real argument will start when the game provider sends the report, the report is the one will show which side is right and if OP deserves the money or Owlgame is right that the account has suspicious activity, I hope the game provider is also monitoring this thread and take action by sending the report as soon as possible.
copper member
Activity: 94
Merit: 36
Contact our support on owl.games 7x24!
Most Recent Update:


1. We urgently delisted all BGAMING games with feature-buy feature but we have recovered some of them.
2. We are still waiting for our game provider to check the bet logs.
3. We are working diligently between the parties involved.


Please also note that the acc is brand new and has no history with our casino, we had several incidents with players who exploited game bugs before, which even caused a bigger game provider to recall one of their games. So we are trying to be more cautious.
hero member
Activity: 2870
Merit: 564

I also wrote to another casino support this Monday, asking how long it takes to get a response about investigation from Bgaming provider. Answer is up to 72 hours. 96 hours have already passed today.

proof: https://imgur.com/a/PYdHYmV

Also, I mentioned that I am an active gambler. Again, I'll prove it.

Today I deposited 5k USDt (in two transfers) to 500.casino

proof: https://imgur.com/a/zEcSGTi

TXID:
https://tronscan.org/#/transaction/a50f5894ba1c0d3f642d2943611e316c0a721df5215ef53957deb5c634dae059
https://tronscan.org/#/transaction/ce033756ff4c2e82a1fdb46022a6dc0958a18b74915f2dab3b874736d2046101

When playing at a casino, you should feel safe that they will pay you your winnings,

and what is happening now?


You're doing good posting on how active you are as a gambler always ready to prove that your account is clean and you did the right thing in refraining from posting multiple posts to bump your thread it can harm your account by getting a ban you need to protect your account now, so you can update your issue, as long as this issue is open and unresolved it will cast a shadow of doubt that Owl.game is not capable of paying huge winning if the winning is legit.
legendary
Activity: 2702
Merit: 2645
Farewell LEO: o_e_l_e_o
I also wrote to another casino support this Monday, asking how long it takes to get a response about investigation from Bgaming provider. Answer is up to 72 hours. 96 hours have already passed today.
Did they (Owl.Games) give you a specific time to wait? Different platform will have different methodology to investigate cases. If they are replying your message then take a specific date so that you wait till then.

I would request owlgames to take proper care of the case. At least to me, you are not doing things okay. Not long ago you have very similar disappointment with moonbet too. You still need to show that how was the 97% win rate calculated. I would like to see the full list of his bet history.
newbie
Activity: 28
Merit: 0

I also wrote to another casino support this Monday, asking how long it takes to get a response about investigation from Bgaming provider. Answer is up to 72 hours. 96 hours have already passed today.

proof: https://imgur.com/a/PYdHYmV

Also, I mentioned that I am an active gambler. Again, I'll prove it.

Today I deposited 5k USDt (in two transfers) to 500.casino

proof: https://imgur.com/a/zEcSGTi

TXID:
https://tronscan.org/#/transaction/a50f5894ba1c0d3f642d2943611e316c0a721df5215ef53957deb5c634dae059
https://tronscan.org/#/transaction/ce033756ff4c2e82a1fdb46022a6dc0958a18b74915f2dab3b874736d2046101

When playing at a casino, you should feel safe that they will pay you your winnings,

and what is happening now?
hero member
Activity: 1694
Merit: 719
Top Crypto Casino
Unfortunately, I can't log in to account, but we can look at what games are still available.

About withdrawal - no information. (according to the rules of OWL.games, the withdrawal period is up to 24 hours) Although I made my first $10k withdrawal before I reached $85k and it's a won from different game.

They told you to wait so give them some more time, let them investigate everything as they wish. Because if the win is legit then they have to pay you. And if they don't want to let you withdraw your winning funds with excuses, then they have to prove that your winnings were valid or not. They need to provide sufficient evidence if they don't want to ruin their reputation. So don't get frustrated, keep in touch with them. And if you get any update, share it here.
newbie
Activity: 28
Merit: 0
Unfortunately, I can't log in to account, but we can look at what games are still available.

About withdrawal - no information. (according to the rules of OWL.games, the withdrawal period is up to 24 hours) Although I made my first $10k withdrawal before I reached $85k and it's a won from different game.
legendary
Activity: 2366
Merit: 1130
Update at November 15, 2022, 01:37:00 PM

I noticed that in "Feature buy" section added some bgaming games. That is, after they were turned off, they came back.
Still there is no any update about your "stuck" or "processing" about your withdrawal? Or maybe you can access your account now since you say you can see the "feature buy" has been re-enabled now?
newbie
Activity: 28
Merit: 0
Update at November 15, 2022, 01:37:00 PM

I noticed that in "Feature buy" section added some bgaming games. That is, after they were turned off, they came back.
legendary
Activity: 3556
Merit: 4191
Hello,
I don't have any news yet and I can't log in to my account. I have already sent letters to several crypto casino reviews pages and casino youtubers to promote this story.



Because I really did not cheat and I would like all reports received from the providers to be published publicly.

I'll just say it again, we risk our money to win something, and when we win, we can't take it back? wow  Sad
Hey, you're not likely going to get an answer in 1 day. These reviews can take upwards of 90 days sometimes. I would stay or try to stay in contact with the casino, but not keep posting here daily as it probably won't help. I know you're frustrated and if it's a legit win I would want my money now as well, but you're on their timetable currently.

You also need to check out the rules of the forum and you'll see you cannot post back to back. You need to combine replies in 1 post or wait to post again until someone else comments.
newbie
Activity: 28
Merit: 0
Hello,
I don't have any news yet and I can't log in to my account. I have already sent letters to several crypto casino reviews pages and casino youtubers to promote this story.

https://i.imgur.com/czpmp71_d.webp?maxwidth=760&fidelity=grand

Because I really did not cheat and I would like all reports received from the providers to be published publicly.

I'll just say it again, we risk our money to win something, and when we win, we can't take it back? wow  Sad



Latest Update:


Game Provider is looking into the bet logs. We have temporarily suspended the players' acc. Related games from the same game provider are delisted according to their advice too.

As soon as we hear from them we will post more follow-ups.

(FYI it's $630 -> 80k and every bet is max bet)


Also we have been rugged pull by other game providers' bug for several times before as well.

It is also a standard procedure to check on suspicious game results for operators with game providers.

Thanks


I just want to comment: You disable games due to possible bugs on the recommendation of the game provider.

however, in other casinos, these games still work fine. Why didn't game provider inform other betting companies about possible bug? Why are all the other bgaming games still working? why were the games that I played but were unprofitable removed?



[moderator's note: consecutive posts merged]
hero member
Activity: 2814
Merit: 571
Leading Crypto Sports Betting & Casino Platform
I'm really hoping that owl.games side can provide evidences against OP's own; that their claim is true that OP cheated and thus deserve the account suspension. Because if OP's claim is legit and Owl can't provide the counter-evidence, it would be another problem from Owl platform.


This issue has had no impact on the price of Owltoken so far, they just opened a new pool I just participated in their last staking pools which expired two days ago I'm planning to stake my Owltoken and accumulate more Owl tokens but I'm also taking a closer look on this issue, $85k is a huge amount and OP claimed that it's 1/3 of their total capital which I doubt its the only capital for a project like Owldao, I hope this issue will be resolve if there is suspicious activity then the game provider and Owl.game teams should show how it becomes suspicious and if the winning is fair then they have to pay.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
I'm really hoping that owl.games side can provide evidences against OP's own; that their claim is true that OP cheated and thus deserve the account suspension. Because if OP's claim is legit and Owl can't provide the counter-evidence, it would be another problem from Owl platform.

It's just less than one month ago I joined hand with other trusted members "intermediating" a platform --Moonbet.io--
 who locked their user's account, which after an internal investigation from moonbet side. it's revealed that owl kinda unilaterally banned their user.

[...]

Due to our partnership with OwlDAO, some elements of the administrative side of Moonbet, most notably sportsbook trading, are simply out of our control. While we are still investigating exactly what has taken place, it looks like an overzealous trader may have banned this account without providing us the full details, which was obviously the wrong move.

As previously stated and Jason stated in the Telegram messages, any bets that were placed and won at Moonbet.io by the player will be paid in full. While placing limitations on certain players or markets is a standard practice in sports betting, outright banning somebody is not.
[...]
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