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Topic: Intersango Incompetence (First Experience - Not Good) (Read 4475 times)

legendary
Activity: 1358
Merit: 1002
You could lock it yourself.
newbie
Activity: 28
Merit: 0

Look here the original topic of this thread already came to a conclusion, where Intersango have already shown the world what assholes they are Here:

As all of you can see he managed to waste a huge amount of our time here and has been consistently irate and unreasonable.

Other people with the same issue have managed to be reasonable and not abusive.

As for the size of the company, of course we are small if we were any larger the fees would be 20%.

Everybody at Intersango could be making more money doing other things, but we all like bitcoins so we do this.

People who are abusive towards us when things do not go perfectly will absolutely not be tolerated.

Edit: as for order execution the model we use is the same as used by every major stock/forex exchange in the world, your ignorance is hardly our fault

Quote
Intersango cares greatly about our support and service. We are always happy to answer any questions. Please feel free to email us anytime. We will respond in a timely manner.

We also suggest that our users send in suggestions for improvement. We try to make Intersango as intuitive and easy as possible. To give our users the best in features and functionality, we are actively working on development of our service. If you have any suggestions, we will strongly consider and hopefully realize those suggestions.

Do not hesitate to contact us.

Could you post a schedule of when each of your personalities will be on duty? Then perhaps your paying customers could arrange to deal with the version that is pleasant and helpful, instead of the arrogant suffering bastard who presumes to tell us what behaviours will be tolerated. I don't have a degree in customer service or anything, but I'm pretty sure that telling the people you are screwing about with poor service that their ignorance is not your fault, when in fact it is your simple inability to handle the most basic tasks is not the best way to run a "business".

But you just keep on keeping on... every day you guys show the world just what you think of your victims err, customers.

Now that we know the intersango customer support are assholes this subject has come to a moot-point.

So far it has just been carried on by Ass-hats who want to come here and bitch.


List of ass-hats as follows in no particular order: stratus, bitcats, gyverlb, anu, btcANGEL,

and let's not forget "phantomcircuit" head ass-hat of victim customer relations for Intersango.

If there is anyone who thinks they deserve to be added to this list please feel free to pm me or leave a message below with a valid reason and I will gladly append the list.

Likewise if you feel you have been added to this list in error please contact me and I may or may not remove you're name from the list.


Either start a new thread and populate it with little piss-ants like yourselves or go find something else to do.

The End..

Note to Admin please lock this thread..
newbie
Activity: 10
Merit: 0
Umm... The EU is less than half the size of the US.
Maybe geographically, but certainly not regarding intelligence, civilization and culture.

Nor arrogance, it seems.
full member
Activity: 235
Merit: 100
Umm... The EU is less than half the size of the US.
Maybe geographically, but certainly not regarding intelligence, civilization and culture.

As for these 2 ASSHATS just to mention 1 country in the EU, Russia alone is double the size of America.

@Bitcats go and drink some moonshine you inbred Hillbillie.

Next time before you insult someone; Russia is not part of the EU, and 60% of that country is in Asia.

For other guesstimators:

Europe:   10,180,000 km2, 739m people
EU: 4,324,782 km2, 502m people
USA: 9,826,675 km2, 314m people
legendary
Activity: 1120
Merit: 1003
we all want the bitcoin trading industry to gain a better legal recognition. And the first step to do so is to honestly acknowledge that, as of today, we all operate in a completely gray area with high legal risk and uncertainty.


Bitcoin is directly in the way of the cashless society people in the government. Asking for better legal recognition is asking for a legal situation where it is impossible to comply. Their goal after all is complete tracking and control of all financial transaction. No tax evasion any more and if you do illegitimate things, government can cancel the transaction in real time. What makes you think law makers are going to be in any way supportive of an online currency that would put an end to these wet totalitarian dreams?


+1 right
newbie
Activity: 28
Merit: 0
Pathetic  Roll Eyes

What,? you try and insult a whole group of countries and you come back and try to rant again..

What next, ? are you going to march the whole of Europe into the gas chambers because you think we are uncivilised, unintelligent, inferior and you don't like our culture ?,...... ASSHAT


Any more ASSHATS let yourselves be known in the space below and you will be dealt with accordingly.
legendary
Activity: 1014
Merit: 1001
Pathetic  Roll Eyes
newbie
Activity: 28
Merit: 0
And the trading system is like something from medieval times it would only take a small amount of code to calculate how many bitcoins you can buy with the amount of money you type in, instead they use this draconian method and you end up with an obscure amount of currency left in you're account like 0.04 pence, it's a wonder how people trade on this site.

You mean, like the vast majority of exchanges and trading systems? They even show you the total value of your order before you submit it...

Now for some balance:

As a UK Citizen with a GBP bank account, almost every withdrawal I've ever made (I'm a miner to the extent of a few gigahash, so I never really need to buy to finance my bitcoin spending...) has been done via intersango. Looking back through my history I've been cashing out a few hundred pounds per month there since back when it was Britcoin.

I have never had a withdrawal take more than 2 days, and the fees are pretty minimal too.
Given all the horror stories of people waiting months for four and five figure payments from Mt Gox, I would imagine Intersango isn't exactly a great risk comparatively...

Ok let's examine this statement.

1)  I tried to withdraw from Intersango and a week later they still couldn't work out what was going on "VS" your claim of never more than 2 days.

2) Gox are continually improving the way they do things, and have good customer support and are never abusive like those ASSHATS at Intersango.

3) The trading system at Intersango is CRAP if you want to buy £100, worth NO you have to type in how many coins you want, which leaves left over money.


END OF RANT

This is a warning to other ASSHATS,...... don't bother you will get a comment like the ASSHATS in the above posts.
newbie
Activity: 28
Merit: 0
Umm... The EU is less than half the size of the US.
Maybe geographically, but certainly not regarding intelligence, civilization and culture.

As for these 2 ASSHATS just to mention 1 country in the EU, Russia alone is double the size of America.

@Bitcats go and drink some moonshine you inbred Hillbillie.
newbie
Activity: 28
Merit: 0
Intersango hardly make any money at all in their puny little exchange, Mt.Gox makes more money in an hour than they can make in a year.
Thanks for providing proof that you are indeed a troll, meet my (and probably several others') ignore list.


This is my thread ASSHAT so you are the one intruding or trolling IDIOT !.

And the statement above is of actual fact and true it in no way makes me a troll ASSHAT.
legendary
Activity: 1014
Merit: 1001
Umm... The EU is less than half the size of the US.
Maybe geographically, but certainly not regarding intelligence, civilization and culture.
newbie
Activity: 10
Merit: 0
2) England is part of the European Union which is far bigger than the U.S.A OK idiot and they have time zones and country codes there too,

Umm... The EU is less than half the size of the US.
sr. member
Activity: 336
Merit: 250
And the trading system is like something from medieval times it would only take a small amount of code to calculate how many bitcoins you can buy with the amount of money you type in, instead they use this draconian method and you end up with an obscure amount of currency left in you're account like 0.04 pence, it's a wonder how people trade on this site.

You mean, like the vast majority of exchanges and trading systems? They even show you the total value of your order before you submit it...


1) I called from england and england does have area codes and the intersango area code is 02081 which means london you freaking Neanderthal,
2) England is part of the European Union which is far bigger than the U.S.A OK idiot and they have time zones and country codes there too,
3) My name isn't John Wayne and I'm not little, obviously you don't even know who John Wayne is,
4) You probably work for Intersango and registered here to give me some crap on this thread or why else would you make such a comment here,
5) America was part of the British Empire at one point in history, so cut the crap about England being too small and insignificant, and after all what language do you speak in America.... oh yes it's English,

END OF RANT

This was probably my favourite line of the whole rant.


Now for some balance:

As a UK Citizen with a GBP bank account, almost every withdrawal I've ever made (I'm a miner to the extent of a few gigahash, so I never really need to buy to finance my bitcoin spending...) has been done via intersango. Looking back through my history I've been cashing out a few hundred pounds per month there since back when it was Britcoin.

I have never had a withdrawal take more than 2 days, and the fees are pretty minimal too.
Given all the horror stories of people waiting months for four and five figure payments from Mt Gox, I would imagine Intersango isn't exactly a great risk comparatively...
hero member
Activity: 896
Merit: 1000
Intersango hardly make any money at all in their puny little exchange, Mt.Gox makes more money in an hour than they can make in a year.
Thanks for providing proof that you are indeed a troll, meet my (and probably several others') ignore list.
newbie
Activity: 28
Merit: 0
I'm sick of all this Intersango bashing. Your just fucking jelous that someone else is making the money than you. Why don't you go out and start your own exchange if you think your so great.

Intersango hardly make any money at all in their puny little exchange, Mt.Gox makes more money in an hour than they can make in a year.

& rager69 you just prove what a numbskull you really are.
legendary
Activity: 1372
Merit: 1008
1davout
Asking for better legal recognition is asking for a legal situation where it is impossible to comply.
That's not exactly how I define "better".

What makes you think law makers are going to be in any way supportive of an online currency that would put an end to these wet totalitarian dreams?
I don't know. I'm still going to try instead of looking for reasons not to Smiley
anu
legendary
Activity: 1218
Merit: 1001
RepuX - Enterprise Blockchain Protocol
we all want the bitcoin trading industry to gain a better legal recognition. And the first step to do so is to honestly acknowledge that, as of today, we all operate in a completely gray area with high legal risk and uncertainty.


Bitcoin is directly in the way of the cashless society people in the government. Asking for better legal recognition is asking for a legal situation where it is impossible to comply. Their goal after all is complete tracking and control of all financial transaction. No tax evasion any more and if you do illegitimate things, government can cancel the transaction in real time. What makes you think law makers are going to be in any way supportive of an online currency that would put an end to these wet totalitarian dreams?
legendary
Activity: 1372
Merit: 1008
1davout
I was just going off Mt.Gox policy as a guideline which dictates that they are obliged to do so for at least 5 years https://mtgox.com/privacy_policy
...
If Intersango are keeping information when they have no obligation to do so then they are just being awkward I suppose.
I highly doubt MtGox has an actual legal duty to do so since they are not regulated as a financial operator.
They can still comply with regulations they are not legally subjected to, and IMO it is a good thing since we all want the bitcoin trading industry to gain a better legal recognition. And the first step to do so is to honestly acknowledge that, as of today, we all operate in a completely gray area with high legal risk and uncertainty.
newbie
Activity: 28
Merit: 0
It's more to do with the requirements by certain laws on keeping records for a certain period of time (usually about 3 years) in case of any illegal activity.
These apply to properly registered financial providers. Not a plain company running in a gray area with a polish bank account.
See this.


I was just going off Mt.Gox policy as a guideline which dictates that they are obliged to do so for at least 5 years https://mtgox.com/privacy_policy

Quote
Retention of Personal Information

We will hold your Personal Information only for as long as it is necessary for us to do so, having regard to the purposes described in this Privacy Policy and our own legal and regulatory requirements. In accordance with our record keeping obligations we will retain Accounts and Personal Information for, at least a period of five years after they are closed by Members.

If Intersango are keeping information when they have no obligation to do so then they are just being awkward I suppose.
legendary
Activity: 1372
Merit: 1008
1davout
It's more to do with the requirements by certain laws on keeping records for a certain period of time (usually about 3 years) in case of any illegal activity.
These apply to properly registered financial providers. Not a plain company running in a gray area with a polish bank account.
See this.
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