As all of you can see he managed to waste a huge amount of our time here and has been consistently irate and unreasonable.
Other people with the same issue have managed to be reasonable and not abusive.
As for the size of the company, of course we are small if we were any larger the fees would be 20%.
Everybody at Intersango could be making more money doing other things, but we all like bitcoins so we do this.
People who are abusive towards us when things do not go perfectly will absolutely not be tolerated.
Edit: as for order execution the model we use is the same as used by every major stock/forex exchange in the world, your ignorance is hardly our fault
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Could you post a schedule of when each of your personalities will be on duty? Then perhaps your paying customers could arrange to deal with the version that is pleasant and helpful, instead of the arrogant suffering bastard who presumes to tell us what behaviours will be tolerated. I don't have a degree in customer service or anything, but I'm pretty sure that telling the people you are screwing about with poor service that their ignorance is not your fault, when in fact it is your simple inability to handle the most basic tasks is not the best way to run a "business".
But you just keep on keeping on... every day you guys show the world just what you think of your
victims err, customers.
