Topic: IOTA manual claims tracker (UNOFFICIAL) - page 41. (Read 34004 times)

Maybe you should just admit you're an enormous asshole who doesn't give a shit. Act like a proper CEO if you claim to be one.
Oh, and apart from some support staff, I'd strongly advise you to hire some professional to do your communications and PR. You suck at it.

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Looks like it was already answered:

I have made 1 promise since day 1: every individual that claims their tokens by July 11th will receive it by then, and on top of that I also promise that they will receive their iotas before we go on public exchanges, if they claim in time.

99.9% of people have received their claims and we have repeated AD NAUSEAM that anyone that has claimed by July 11 will receive their iotas...

"Everything went wrong" (whatever YOU decide that means) is because YOU decided this would be a fine reason to play the victim of the big bad Jean-Luc calling IOTA a scam, and YOU decided to demand KYC-info from people. The other easier, cheaper, and more professional option would have been to ignore those words, and just solve the issues for the people that didn't reclaim before the ARBITRARY date you set, like you should have already. Like the people in the thread.

And again you ignore the fact that you, a so-called professional organization, didn't even bother to reply (!) to these people's emails. So the fault and the responsibility to solve this, lies entirely with IOTA, not with these people. Oh, it would be SO interesting to see IOTA humiliated in court. Your arguments would hold no ground whatsoever.

That is NOT a good answer. That still means some people have NOT received their claims, neither received ANY response to their emails, which is a clear signal for a scammy business that does not care about users or clients. I'll give IOTA the benefit of the doubt, and just say IOTA's support is rotten and the CEO is an asshole without proper people skills. Just say 'sorry' like a grown-up organization would, answer the emails of the people in this thread, and fix the claims. The date of July 11 is arbitrary, and would not hold up in court. This information gathered in this thread about IOTA being unreachable and unreasonable would. Being polite to customers, and taking their questions seriously is a lot easier and cheaper than the bullying route you're threatening with. Besides, if anyone would want to take legal action against IOTA (which I would applaud by the way), you would automatically know their real identities, right?

Instead of attacking Jean-Luc, who created this very factual thread gathering information, and instead of trying to blackmail him to reveal his identity by threatening other users with KYI, you should actually do your job as a business and take your investors seriously.

Instead of bullying and threatening people with legal actions and sudden KYC measures, you could of course just explain why you don't respond to the emails from all the people in this thread, and have such lousy support, that IOTA starts smelling like a scam.

99.9% of people have received their claims and we have repeated AD NAUSEAM that anyone that has claimed by July 11 will receive their iotas, and again keep in mind that this is entirely your own fault for being too lazy to auto-claim and thus putting a burden on the IOTA team

This thread has now collected evidence and documented the experience of several IOTA purchasers whose manual claims have been ignored for almost one year now. We have seen that contrary to the statements by the IOTA team that it is the users' fault for leaving the claim till the last moment, most such users have been trying to claim multiple times since last year, never to receive a response. Others, whose claims may have formally been processed, still can't get hold of their IOTA because the software now doesn't let them access the same addresses. A few users I have talked to privately prefer not to post their case in public, so the number of submitted but ignored claims is actually higher.

Several of the claimants I have been in talks with are more than willing to consider taking legal action (and unlike me, do not care to remain anonymous). The IOTA team is no longer unaccountable. Unlike the common scams here, they do have a business presence in the real world and have even managed to attract traditional VC investors. So I would be curious to find out how would Jamie Burke and his partners from Outlier Ventures feel about having their investment in IOTA spent on fending off lawsuits, settling legal claims, and fixing bad PR, instead of on technical and business development? Will they like the fact that the names of Outlier Ventures and IOTA now appear together in the context of scam accusations and lawsuit threats? I plan to ask them. In fact, it may be a good idea for all of you with outstanding manual claims to also copy them, in one last claim request. Their contact info is conveniently posted at https://outlierventures.io/#contact and they proudly (for now) list IOTA as a startup they have invested in. And unlike David, who may just say he never got your request, those guys are used to being accountable and wouldn't take the risk of ignoring you.