Topic: Is Cryptopia Exchange Safe and Legit? - page 6. (Read 49756 times)

In a word No. I transferred 5 ETH there on 6.1.2018 Tracked on etherscan.io everything seemed ok when sent was not deposited in my account at CRYTOPIA. Raised support query with them but no response. STAY CLEAR OF THIS SITE OR YOU WILL LOSE YOUR COINS: 

personally, I think cryptopia is safe and legit and I was surprised to know that they have a big trader inside that site. I think it is normal if they shut down the registration because maybe they cannot handle a new customer that is bigger than they thought. but I hope that in one day, they will open new registrations for people so other people can try to trade on their site. I have good experiences too with them and now I still trade with them besides use poloniex and bittrex.

Level 2 verification is pending for a quite a while. They are very slow and absolutely no customer support, which sucks!

Letter From The Founders
My name is Rob Dawson, or probably better known as "Hex", and I am one of the two Co-Founders of Cryptopia. Adam ("sa_ddam213") and I started Cryptopia as a hobby, largely due to our own negative experiences with other exchanges and a desire to build the website that we ourselves wanted to use. 6 months into development we founded and incorporated Cryptopia as a company, and after 12 months of development the site went live into production for the first time in December 2014. For the first 2 years the company consisted soley of Adam and myself, working our regular full times jobs and dedicating our spare time and income to Cryptopia, and while we were proud of our growth and what we were achieving it was not even a drop compared to what we've experienced in the last 6 months, let lone the last week. Roughly this time last year Adam and I being well into having quit our jobs to work on Cryptopia full time and running low on savings and resources had a very real conversation about whether or not we should shut Cryptopia down, we had a modest 30,000 users, with an average of 2,000 concurrent user sessions at any given time, and averaged about 300 BTC in trade volume a day; we were proud of what we had achieved, but at the time it simply wasn't sustainable with our dwindling resources.

Obviously we didn't shut down Cryptopia in January 2017, thanks to an investment we were able to keep pushing through. By the 1st of December we hit 500,000 users. On the 31st of December we hit 1,000,000 users. By the 3rd of January we hit 1,100,000 users. By the 4th of January even with registrations disabled for 3 hours, we hit 1,200,000 users. With registrations paused again we're now sitting at 1,400,000 users. We've gone from just 2 people to over 50 people including contractors and consultants and we're looking to at the very least double that as soon as we can, but that also brings with it its own set of hurdles. I mention all of this only to give context as I would like to acknowledge the complaints and concerns about our level of service. We are aware that our level of service has been suffering, but that is not due to any complacency on our part, rest assured that we are hiring people, and developing the processes to manage those people to grow with the demand we're facing and scale as best as we can. Please bear with us, as we know how frustrating it can be for users involved in issues impacting their ability to transact freely, but we're in an unprecedented time with adoption and interest in cryptocurrencies and blockchain surging and Cryptopia is dedicated to being a quality service provider in this evolving landscape.

Thank you for supporting Cryptopia and being a part of our community.

Published by: Hex @ 1/6/2018 11:58:40 PM

Level 2 verification is pending for a quite a while. They are very slow and absolutely no customer support, which sucks!

Hi. I have been browsing coinmarketcap and see some good looking coins that are listed on Cryptopia. But, are they safe to use? I am in the United States and wonder if they follow all of the regulations and rules? Just wondering if anyone in the USA has any experience bitcoin trading on this exchanger? Thanks

Cryptopia is for my experience one of the most trustable exchangers. They have a quick support, huge community and active chat.
It is only quite slow loading at the monent. They should also improve their mobile interface, what is awful and old fashioned.

Check orders, maybe you didn't sell them.
There is no other explanation, if you've sold them and you didn't receive bitcoins contact support, they are only one who can help.

I just exchanged about 196 Zero for BTC on the Cryptopia, but I did not get Bitcoins in my account (I had 0.05979240 BTC before selling Zero and after sale I only have so much). Looks like I sold Zero for nothing. Now I do not have nor Zero nor Bitcoins. How is it possible ?