Is It good For The Casinos And The Accusers If ..

bitterguy28

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Quote from: maydna on January 16, 2023, 04:56:05 AM

Quote from: bitterguy28 on January 16, 2023, 12:16:45 AM

Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I don't see any reason why not answer here and answer in other platforms also? each players have their right to choose which place they felt comfortable and good putting their issues so if they think it is here in bitcointalk then answer here , and if the players wanted in askgambler then do so.
the point here is that you cannot force someone who have problem where to put his complaints since it is not moderated and there is no exact place where to do so.

It should be, but we know that casinos that end up cheating will use every means not to want to give their money to those who win. They will find many reasons to delay the payment, and they can even suggest people who are having problems move to another platform where they have more power than in this forum. This forum is trying to be neutral by providing a way for people with problems with problematic casinos to solve the problem properly. But we know that scam casinos won't do it because they only want to cheat those gamblers.

That is the point mate , those sites that are legit and simply trustworthy are willing to answer everything as long as they are competent about the legitimacy of case sued against them so why choose where platform to answer ? when they can face everything with high head as they are not scammer ?

Accardo

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It's a poor customer service not to take accusations here as many players who wants to use the casino would want to know better about the Casino before signing up. Referring accusations to arbitrary sites may not help players in this forum who don't use such site for casino reviews. If it's good for the casino and not favorable to the accuser then it's not proper, disputes should be tackled here for all users to see. However, according to Pmalek response, if they don't want their sports book to be investigated then its not a good idea for users as they're not getting a complete version of services from the casino, and its risky to use such platforms as issues may not be resolved in a manner that'll leave the player happy. Every player should get a satisfying solution to their problem with a casino.

qwertyup23

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Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

If they were to do this, then they are potentially losing half of their players and potential users as well.

The reason on why this forum is so essential to online gambling is due to the convenience of customer service. If they refuse to answer any accusations in this forum, then they are basically saying that we should adhere to their own rules. The reason on why this platform works is because other forum members are welcome to enter the discussion and others may also share/contribute in order to resolve the problem.

Basically, it is like they are putting themselves at risk of losing their trust if they have such disclaimer. Heck, I would not even attempt to gamble at their website in the event I saw such disclaimer.

Lanatsa

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Quote from: harizen on January 16, 2023, 07:50:16 PM

Quote from: crzy on January 16, 2023, 05:40:57 PM

Its ok not to post it here, but don’t expect forum users to trust that site that much, I don’t trust this kind of site honestly.

Kind of weird that some crypto-gambling sites don't have an ANN thread in a crypto-forum lol.

The purpose of the ANN thread is not also to discuss general things about the site but also complaints that can be handled there.

Besides, it's always good to have a public view of how the site is handling the case.

Sounds impossible right? It cant really be that too common for a crypto based platform wont really be touching up this place considering that it is one of the biggest place with having the outmost crypto traffic

plus having the essence that this is the main bitcoin forum then it would be that insensitive for a gambling site owner on having not marketing on this place or creating their ANN threadt to have exposure.

It is really that always an advantage on having one yet which same as you said that people could make out some complaints and at the same time they could really be able to read up
on site new updates and changes.

harizen

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Quote from: crzy on January 16, 2023, 05:40:57 PM

Its ok not to post it here, but don’t expect forum users to trust that site that much, I don’t trust this kind of site honestly.

Kind of weird that some crypto-gambling sites don't have an ANN thread in a crypto-forum lol.

The purpose of the ANN thread is not also to discuss general things about the site but also complaints that can be handled there.

Besides, it's always good to have a public view of how the site is handling the case.

STT

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So long as there's some ongoing process that sorts through complaints its probably better then alot of operations. Its really just the quality of how they deal with a query or problem that occurs that matters and speed also I guess. There cant be any exclusion to discuss any casino because that would be unfair terms, everyone has the right to discuss openly issues they may have and really its a negative if any business at all is against its customers discussing usage of their site.
Most well run places want you to discuss them, a casino is a profitable business only requires people who regularly play and everyone should get what they want then. Wont always win but thats clear enough and most here will recognize unreasonable complaints so whats to be afraid of.

Mahanton

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Quote from: crzy on January 16, 2023, 05:40:57 PM

Quote from: molsewid on January 16, 2023, 11:35:04 AM

Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

There should be no issue if they are not here in the forum but to save their reputation, its better to make a statement in the public to address the issue and to assure the public about their fairness and how they handle this kind of accusation and problem. Its ok not to post it here, but don’t expect forum users to trust that site that much, I don’t trust this kind of site honestly.

Transparency is always been that a key on a business because issues been raised or complaints does really need up that specific answer or response and if the company would just decide to be keeping on silent
(unless making up some behind negotiation with the accuser) then there might be some exemptions but if not then it would really be just giving off some problems and possible issues towards that platforms
fairness and trust which is something that really needs to be handled upon if you dont really like for it to be affected if we do mean about business reputation which is mainly
be needed to be protected.

crzy

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Quote from: molsewid on January 16, 2023, 11:35:04 AM

Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

There should be no issue if they are not here in the forum but to save their reputation, its better to make a statement in the public to address the issue and to assure the public about their fairness and how they handle this kind of accusation and problem. Its ok not to post it here, but don’t expect forum users to trust that site that much, I don’t trust this kind of site honestly.

chaser15

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Quote from: molsewid on January 16, 2023, 11:35:04 AM

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

There is no question about the forum being reliable but if the crypto-gambling site wants to respond to accusations on their preferred platform, then it's their right and the community can't do anything about it. Although a mass suggestion from the community can be raised.

But by doing that, these gambling sites should be ready for the consequences as it might lead the Bitcointalk community not to trust that site in terms of the way of handling such cases being accused to that site. There's really nothing wrong if the complaints will be answered on other platforms but for a crypto-gambling, it's a no-brainer if the biggest crypto forum won't be considered the best place for a public trial.

If the site has an active ANN thread here, I can't imagine why shouldn't they consider answering queries here.

348Judah

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To say the fact some gambler were just good in reporting just kike an accuser of the brethren, any slightly or little error response or challenges they encounters will lead to accusation report, of which we also have some casinos deserving such because of their poor management, but how do we differentiate the gap between the gambler's lapses and the one coming from the casino when gamblers always report an issues even before it got addressed or attended to, i understand that their could be alot of complaints that could place the order of getting attended to lingers, but i think a little more patients could serve the reputation a gamblers could give the kind of casinos they uses all the times before accusation report.

molsewid

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Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

This is actually the first time I heard this kind of thing since most of the casinos now and new casinos tend to have an announcement thread here or sometimes they ask people here in this forum. So I think this forum is more reliable than other website. People in here are not bias we all know that, and reputation and integrity for casino website is important in here.

pixie85

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Quote from: xSkylarx on January 16, 2023, 05:02:44 AM

Straight no for me also; why do they post ANN here if they don't want to get replies on it? They want to address those accusations in private chat? or in their community that they can sensor easily? Also, there's something fishy about why they don't want to answer those accusations here because they'll find a way around it. Transparency is essential; if they aren't hiding anything, they can easily answer questions and deny accusations. Whatever their point or desire, I think a lot of gamblers who came here will decline.

Those who have nothing to hide are usually fine with accusations as long as they aren't pure spam and hate speech.

I've seen many accusations here handled well by the community where people did the casino support's job for them and went through all screenshots and addresses provided to get to the bottom of the case. Often the case was someone not reading TOS or someone making up accusations without any proof.

When you're running a solid business there's nothing to be afraid of here.

CryptoYar

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Quote from: virasisog on January 13, 2023, 12:37:26 PM

It's another way of sharing awareness to other members not unless they will resolve their issue right away here so members will see how they fix problems and it will not totally ruin their reputation. Most gamblers are here and posting about scam casinos as well as casinos that don't provide good service will serve as a warning to other players.
If a casino is eager and willing to fix its issues, the form of a platform where they would answer queries should never be a problem.

Whenever a casino user faces an issue, he contacts the support team. If the support team solves his problem, I don't think anyone here in this forum will waste their time blaming and bashing them. Even if someone does, he will not be able to provide any evidence against that casino platform.

Quote from: piebeyb on January 16, 2023, 05:28:54 AM

[...]it's usually because the casino is not active in this forum or doesn't have threads in this forum,[...]

If they don't have ANN thread here then it's a different matter ( they don't care about this forum)But those who have ANN threads here should solve the issues of their users here so that their forum reputation can be maintained.

Mauser

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Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

It depends a bit on the issues itself, but in general I would say that people should try to figure out the issues directly with customer support and not here on the forum. It might take a little bit of time for the support staff to fully understand and look up the issue before it can be resolved. Positing directly here on the forum there will be a lot of exposure and replies instantly. The gambler usually only shares his side of the story and we might not be able to fully comprehend the issue. This directly puts a lot of pressure on the casino and might scare customers away, even though the issue coukd be resolved. In my opinion the forum should be involved once the interaction with customer support leads to nowhere. If it's really a scam than of course we need to warn our fellow gamblers, but maybe it's only a misunderstanding that can be solved quickly. In case everybody would make a thread here on the forum instead of contacting the casino directly, then there would so many posts that it becomes hard to stray on top of them with what is a huge issue and what not.

piebeyb

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actually any problem from the accuser or the casino should be able to be resolved in this forum but usually if you want to solve it outside the forum it's usually because the casino is not active in this forum or doesn't have threads in this forum, but there have been several cases that have been resolved in this forum

xSkylarx

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Straight no for me also; why do they post ANN here if they don't want to get replies on it? They want to address those accusations in private chat? or in their community that they can sensor easily? Also, there's something fishy about why they don't want to answer those accusations here because they'll find a way around it. Transparency is essential; if they aren't hiding anything, they can easily answer questions and deny accusations. Whatever their point or desire, I think a lot of gamblers who came here will decline.

maydna

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Quote from: bitterguy28 on January 16, 2023, 12:16:45 AM

Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I don't see any reason why not answer here and answer in other platforms also? each players have their right to choose which place they felt comfortable and good putting their issues so if they think it is here in bitcointalk then answer here , and if the players wanted in askgambler then do so.
the point here is that you cannot force someone who have problem where to put his complaints since it is not moderated and there is no exact place where to do so.

It should be, but we know that casinos that end up cheating will use every means not to want to give their money to those who win. They will find many reasons to delay the payment, and they can even suggest people who are having problems move to another platform where they have more power than in this forum. This forum is trying to be neutral by providing a way for people with problems with problematic casinos to solve the problem properly. But we know that scam casinos won't do it because they only want to cheat those gamblers.

bitterguy28

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Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I don't see any reason why not answer here and answer in other platforms also? each players have their right to choose which place they felt comfortable and good putting their issues so if they think it is here in bitcointalk then answer here , and if the players wanted in askgambler then do so.
the point here is that you cannot force someone who have problem where to put his complaints since it is not moderated and there is no exact place where to do so.

lienfaye

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Quote from: coin-investor on January 12, 2023, 07:50:15 AM

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

It depends. If they have an existing ANN thread here and has a running signature campaign to advertise their casino, then it's not good to not answer any accusations from their players here. Because it can discourage the potential gamblers to use their platform if they see how the operators managed the issues of their gamblers that are having a problem using their casino. There should be transparency because if the accusation is false they can defend themselves to prove that they're legit and the accuser is really at fault.

On the other side, if the casino has no ANN thread here and don't have an interest to advertise their platform in this forum, then for me it's fine to address the concern outside the forum. But still, it depends how the owner deal with these accussations because they know better what's best for their business.

Hispo

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I believe it would be ideal for a casinos to address clients on as many gambling communities as possible. There will be always annoying and even rude people in any corner of the internet, independently on the kind of moderation, the perfect community does not exist.

Also, I would like to add that since Bitcointalk does not censor its users any casino which takes the time and effort to engage their costumers here and effectively to solve problems in public is to be praised. It is natural some companies or businesses would want to be more in control over accusations or troubles, and the way they are addressed, but it does not feel completely right to withdrawn oneself from here, I think.

In the end, it could be slightly bad to us.

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