Topic: Is It good For The Casinos And The Accusers If .. - page 5. (Read 704 times)

If you bother to read the entire case described throughout the thread, you'll see that your sentence I marked in italic is somewhat insubstantial, borderline misleading. I've even explained several times why the tag stays, and have been offering them option to remove the tag, which they didn't fulfill.

Now, if you said that their cease and desist letter was a reflection of what happened on the case you referred, again, if you've been reading the entire thread instead of just blurting things out, you'll see that the statement by Coinbox1 won't make sense in reflect to your "accusation", i.e. because me and Pmalek acted unfairly.

This is what they wrote, let's break it down statement per statement, specifically on paragraph 3 as that's where they wrote the reason behind their action:


I am not. And I will never do such gross action of tagging someone without substantial proof to justify the tag just because I had a bad blood with them.


If I may give my personal opinion, I'll say it's not a good practice. If a platform decided to stop addressing cases on this forum and prefer a platform which more discreeat and the final decision is made by one person, I think it's fair to ask whether they prefer the solution method because they're more comfortable with the reliable platform or they're too afraid to open their case to public where everyone can contribute to the case and they can't exactly control the outcome they wanted.

Just like what several other members have pointed out. True that arbitrary platform like AG and CG on some cases are somewhat... more capable because they'll require every statement to be backed by evidences, where the evidences are kept private for their eyes only. For some cases it is good, for example for the case of multi-acc, this forum couldn't verify the victim's credibility by asking them to provide KYC, while those platform could, thanks to their rules of secrecy.

But for some other cases, where the case Oshosondy mentioned ironically serves as a very excellent example, solving it through arbitrary platform where only one person assigned to review the case and became the ultimate judge and jury, is not convenient or fair.

Having several eyes to see and validate the evidences --as well as brought some evidences themselves, just like the referred case-- is a good way to solve problems as unbiased as possible.

---

Edit: I just scrolled past coinbox1's latest post and learned that they painted it like I am a very bad and stubborn guy for keeping my tag for the case marked as "solved" although the past page of that thread describes my standing very nicely. But, as it seems to raise unnecessary annoyance and since it took mere seconds to adjust it like what mahdirakib suggested, the tag for said case is now retracted and will be replaced with a new one with more accurate reference.

If a casino is operating is this forum, then the casino has no choice than to answer to accusations by forum members to show their transparency and to help their platform grow,or else it will look as if there is something fishery in the casino refusal to answer to forum members on any accusation laid on them.

The ANN thread is there which serves as medium of communication of their representative with forum members on any arising issue. The forum has a good reputation and also wants anybody operating in the forum to be provably fair.

If casinos put out such disclaimer on such as not to respond to complaint of customers here it shows they want to distant themselves from the watching eyes of members here. But it is a choice for members who see such disclaimer to decide. However I understand also that whatsoever is the resolution they have outside this thread will be brought back here either through thread and if the resolution is not favourable to members here then scam accusation will be opened against them for members to know what is happening.

Bitcointalk is a very reputable platform and has a lot to play on the growth and stability of a casino especially crypto accepted casinos.
If a player has an issue an and find it fit to being it to the forum knowing that the casino has an an thread over here, then I see no reason why the Casino should ignore answering the questions thrown at then if they are legit because they should be aware that the essence of an ANN thread is to answer to the needs of their players.

Sure casinos who take the forum for granted without any tangible reason if there would be any reason tangible, then such casino should be handled with caution.

I'm not seeing any point on avoiding answering accusations here in Bitcointalk since everyone is open to post a scam accusation as long as there's a solid proof. This way casinos can even clear things up and claim their reputation as there are many members here who are active in online casinos. Bitcointalk is one of the best platform to make an announcement and find information about different platforms, cryptocurrency and event. So I think it will be bias if they will only choose platforms that are moderated and will only be one sided.

If that's their condition, then they should be ready for the accusations that might be thrown at them here on the forum. It's the largest crypto community so if they are facing issues and accusations, they should clean the name of their casino here instead of other platforms. Lots of players usually check the reputation of casinos here so they must focus on answering queries on their ANN threads.

Why shouldn't they, but i can't as well blame them because most of the ones present on this platform has their campaign signature running presently or have run in the past and they also have their representative here which i believe have understood well the forum's rules and regulations before starting anything from here, some of this gambling companies may also have something like telegram group in addition, but not that they will specifically announce that discussions or complaints made here will not be attended to, such casinos may not have participated on anything from this forum before but i believe that those that did knows why they chose bitcointalk and created a thread for their casino discussion in gambling discussion board.

That is the truth. Service providers who are in the forum can answer any questions arise from users and gamblers. The duty of the ANN thread is to maintain the ANN which is the representative of the casino in the forum so, it his duty to respond questions and make some reference to the casino customers care service for further details about the question. The ANN thread is to handle different issue arising in the forum therefore if any ANN thread representative is not answering a question then he is not qualified to represent the casino in the forum.

In my opinion if representatives of casinos and bookmakers are interested in protecting their reputation they will communicate on any platform, be it Bitcointalk, Askgambler or other platforms. There are many people on this forum who are ready to support any honest user who faced arbitrary or outright fraud. And there are a lot of representatives of gambling sites here, so if they will not go in touch, they will just spoil their reputation in the eyes of users. Search engines index information and the one who will be looking for reviews of any casino or bookmaker's office will certainly find them, even if they're not familiar with this forum.

Whether it's good or not depends on the opinion of each of us who are also gamblers who play in a casino.
There may be several factors that cause a casino to not want to solve problems with its site users on this forum because if we look deeper into this forum, almost all of them are users or gamblers, not casino operators.
So what they fear is that if resolving their problems in this forum will actually drive them into a corner and the problem will not be resolved immediately, it will only get longer.
But for an accuser who is also a member of this forum, they prefer to express their accusations on the Bitcointalk forum rather than on other forums.

This is a very informative details about the limitation of some trusted arbitration website that fights casino scam. In this case Bitcointalk is perfect on handling cases that involves casino with sportsbook.

The only problem that I’m seeing on cases like this was if there’s no hard evidence can be show while the casino choose to become silent, A single or 2 DT opinion will not gonna matter especially if the casino is backed by user here that benefits on signature campaign. This is the only unfairness I can see when someone fights against a casino that has great influence here while his case is very hard to prove in the public because it requires data coming from the casino account history that already inaccessible due to block account.

It's their choice where they want to settle the case, if the casino operators ask the complainant to settle this on other platforms and they both agree then its good but a complainant cannot be stopped to open a thread here because this is a forum and we can post topics as long as it is according to the forum rules, and it is posted the right section, but it should be noted that any unresolved accusation here will always become a reference on how a casino address their complaint, some members are harsh but ready to support casinos who know how to address complaints properly.

No, it's not for several reasons.

They solved the case only because they were negatively tagged and had two active flags above their threads. They were fine with confiscating the player's money before they got tagged and the flags got supported by DT members. The solved case isn't the only scam accusation against this casino. There were 3 the last time I checked. In a different case, they locked a player's account and took his money. After the player complained on this forum and an arbitrator site (can't remember if it was AskGamblers or Casino Guru), their reply was they will investigate why the player was banned. What does that mean? It means they will start an investigation to see why the player was banned in the first place. The normal workflow is to conduct an investigation first, come to a decision, and undertake certain actions. The "experts" from Trustdice have their own take on this. They confiscate your money, and maybe in the future they will check what happened and what you did wrong.

Let me tell you another thing, maybe you will then better understand why they don't want to participate in the forum's scam accusation threads.

One of those arbitration sites (AskGamblers or Casino Guru) doesn't investigate cases that involve sportsbooks. TrustDice has a sportsbook. Since they won't be investigated by the arbitrator, they are free to make their own decisions. The other arbitration site doesn't investigate breeches of terms and service. Are you getting a clearer picture? You confiscate someone's money with silly accusations that they were involved in late betting (proven to be false and a lie in the resolved thread you linked to), you mention breeches of terms and service agreements and arbitrators won't look into the case. Since they have decided not to respond to scam accusation threads on the forum, there is very little that their victims can do. 

It’s a case to case basis. Bitcointalk is the best place to discuss about the issue transparently with an audience to decide who’s right base on the statement of both party but sometimes there are some issues that requires an evidence that can’t be shared on the public and this is the part where the Askgambler is very handy to handle this case. They can verify all the documents provided by both party privately and check the authenticity of it to decide who’s telling the truth which the forum can’t do unless someone here step-up and has a technical knowledge on handling the case for free.

I believe only few or no user here will want to get involved on someone else case and decides who’s right since surely the losing party will not gonna accept someone opinion here.

I personally have no problem if that's their chosen way of handling accusations. It has positive and negative implications for sure but that's on them to weigh in. A crypto casino that has established their presence or reputation here can afford to take on any repercussion but a new one probably can't handle that.

I think that's fine as long as concerns would be answered. Also, this forum is not solely for that. There are even projects which are not in this site but are existing. This forum would be an advantage to projects but it is not a requirement. What's important at the end of the day is  for projects to be able to aid problems raised by their users. Also, answers won't mean nothing if there will be no actions into it. Discussions are only for short term aids. There are even projects which are not directly answering accusations but are just focusing on the solution. Owners has their own ways to fix things in the first place. But on my end, I think it would be much better for them to answer issues on their platforms itself thru announcements to filter those who are really concerned and those who only adds up to issues they have nothing to do with.

The answer to your question is simple, it's not good. There is no platform that is as fair as a forum, BTT is a forum, a community of real people practically reviewing and alleging if necessary, it would be fair for the company to answer if they are sincere. Not the so-called platforms that would be doing the wish of their paymaster.

If a platform is strictly moderated by some set of people, you would only see what they want you to see, and they will always favour who pays them. I have experienced this kind of injustice with the so-called trusted ones, your voice might not be heard through their platform. While some voices would be heard and others won't be hard to pretend they are legit.

Nothing could be compared to collective voices that are free to share their views without restriction and harassment by some entities called moderators and sole deciders.

In my opinion, any service provider that has an ANN thread, whether or not runs a signature campaign, the service provider must have a representative to handle every question and to solve problems with their bitcointalk representative account. The ANN thread created on this forum is not just a promotion, but it is also a place for unlimited discussions available to their users. The presence of CS who handles forum accounts will be very helpful in any case. So I think it's will be good if company representatives are willing to maximize this forum to become a place to solve problems and discuss for its users. Refusing any complains or questions from this forum, it can be said they are doesn't have responsibility for their customers. Maybe for some of casinos, this forum not giving a lot of members for them, but number not everything, but any bad review will bring bad impact for long terms, and vice versa.

Partly yes but was thinking that, maybe other casinos in the future, I don't want to put any casino in the spotlight, but in general, where other casinos prefer to discuss their issues on other platforms because of their own reasons, will this harm the casino's reputation here or other platforms will prefer to be a third party on the issue like Askgamblers.
I don't mean to put any casino name here but this is for the sake of the discussion on a subject related to gambling.

Bitcointalk remains to be one of the biggest hubs in the crypto space for anything crypto-related, and that includes crypto gambling. If the casino's community is huge here on bitcointalk, I don't think it's best for them to avoid addressing concerns raised here by the forum members because that can be seen as avoidance to possible public scrutiny on how they handle such concerns. Obviously if casinos address the issues from the get-go, I don't think that it will reach to a point that it will be posted here in the forum. Then again you have a lot of impatient people here, and I understand why they are impatient because money is involved and no one likes to lose money.