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Topic: Kicking/banning and or limiting a player for winning too much - page 2. (Read 541 times)

legendary
Activity: 2604
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Which online sportsbook/casino it was precisely? I guess a local one if you didn't name it. A one year withhold is not disproportionately unfair if they really respect their commitment to give back his money and his winnings after one year IMO. Especially if they've sent him an email explaining they have decided to limit the amount he is allowed to bet on each event and he has to respect those limitations and to not register a new account in order to try to circumvent them. At least he knows they won't ask him an endless and unbearable KYC procedure in order to keep his funds indefinitely like some famous casinos are doing.
hero member
Activity: 2660
Merit: 630
Vave.com - Crypto Casino

he got agree and decided to open another account on the same casino (his first mistake), then withdrew all the money on the first account, and deposited exactly the same amount on his second newly created account (his second mistake),

I don't think he is sensible enough to do that and this still makes me think the story looks somehow. If he was limited on his account and bet with $10 and won, he could have managed with that until after that day to open a new account if he wanted. Opening a fresh account just after he was limited, the casino will have an instinct that he is the same person, and he deposited same amount he withdrew from the limited account. Probably, he might have bet same amount he was milking the casino with  Grin which gave them a confirmation and prove that he was same person.


Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?


No gambling house would like to be recording loses because they are not charitable organizations but business outfit with profit making as the intention and goal , so they would make sure to secure profit at least to run the business including maintenance of the websites, adverts or payment of workers. Casino need few winners and plenty losers and they take their profit from those losers after paying winners. Therefore, it will be difficult to allow a gambler huge winner all the time. They could maybe have the streaming contract with you.


Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

Possibly yes because I don't have to open a business that won't generate profit to pay bills. Most gamblers understand this, you win some you lose some and the house edge wins more that makes gambling a lucky play.
legendary
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?
Why would I ban a player for winning there is nothing in any casino's terms that will say that if a player is winning a lot he will be banned and I will not add it either as a casino operator, I prefer to limit the player than banning him, many players will not play in the casino if they find out that they are banning players for winning too much.

Quote
Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?
It seldom happens but if there is a case that's because casinos are businesses and profit-driven platforms they can't sustain their operation if they are on a losing end.
OK, this is clearly very understandable though, from all the comments I've read here, its clear to me that almost everyone, if not all actually, understands perfectly the place of limiting in gambling, and seems we all are cool with it, but then, I wonder why from time to time, I still see some users or gambler rather, create/post thread on this board or the gambling board complaining bitterly about a casino limiting them after some series of winning, I believe this is to say that such a gambler understand that it's the right thing the casino has done, but pretend not to, or maybe some use that as a bait to capture the interest of some reader who may pressume the gambler to be very good in predictions, so they constact the gambler in hopes of working with him, only to end up being scammed.

Anyways, I believe it's all part of the hustle, now that I know that limiting a player when he or she is winning too much is a very normal and the most wise decision as a casino operator, I will not be angry if in the future, I experienced winnings that moved the casino to limit me, atleast, this should help me avoid making the same mistake that dude made.
hero member
Activity: 2926
Merit: 567

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?
Why would I ban a player for winning there is nothing in any casino's terms that will say that if a player is winning a lot he will be banned and I will not add it either as a casino operator, I prefer to limit the player than banning him, many players will not play in the casino if they find out that they are banning players for winning too much.

Quote
Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?
It seldom happens but if there is a case that's because casinos are businesses and profit-driven platforms they can't sustain their operation if they are on a losing end.
sr. member
Activity: 322
Merit: 227
Playbet.io - Crypto Casino and Sportsbook
Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

When I own a casino, I would not limit or ban a gambler that is always winning from my casino, of I ban him it might bring bad publicity to my casino. I said when because I have plans of owning a casino someday and I would not stop anybody from winning in my casino. If a user keep winning I'll use him as my ambassador to promote my casino and use his reputation to bring more players to my casino. He is going to have some gamblers that will be following him therefore I'll use him as the face of my casino to bring trust to the casino and the gambler will believe the transparency of my casino. He will then have other things he can concentrate on to make money and also be bringing me money but not to take money away from my casino by always winning
hero member
Activity: 2870
Merit: 594
Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?
Of course it's business and you don't want your business to be close or incur big losses for 10 days because some lucky guy is winning too much. So you have to put something of a cap or just kick or ban the player himself. And casinos have every right to do that. If we can also compare it to card counters, it's not illegal to count cards but once casino found out what you are doing, they are going to kick or ban you from their premises.

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?
As I have said, at the end of the day, still boils down on the business side of the casino. And that's why there are limit in traditional based casinos in any table, because they don't want players to win so much and I'm sure you are aware of this limit since you are a regular black jack player.
sr. member
Activity: 1022
Merit: 363

Exactly, it's against the company's rules and regulations and if there's a proof that someone violates their rules, they have the right to banned or credit back the money they've won. It's not a new issue but this still circulating from time to time, even if they had no intention of cheating, but creating 2 or more accounts is still considered as cheating because people want to earn more money using different accounts. I agree with you, instead of creating multiple accounts in 1 casino sites only, why not create to the other casino company? so that there's more chances of winnings.

It’s still a case to case basis when regards to multiple account some casino allows it as long as it will not be use to abused bonus but on OP’s friend case, his account was restricted which means casino doesn’t want him to play anymore so regardless if there’s no multiple account rules on ToS he will still be restricted on other account due to circumventing the previous restrictions.

I don’t get the point on why this user created another account on same casino while he can use different casino to play again since most of the casino games is just the same if he is just using a normal sportsbook, the odds difference is just minimal and unnoticeable.

But majority discourage it so I guess much really better if we could just avoid to do this since for lots of issues which we see that a user got restricted due to that situation maybe its better for us to avoid since we could focus on single account without hitting something that can lead us to violate certain rules that been issued by the casino. Also as you said there's alternative casino we could choose to gamble and we could able to enjoy rather than thinking about doing risky things since for sure it may cost us something if the casino representative find some unusual activities happened on our accounts.

Maybe to abuse the bonuses given since if they are not into that I also don't get the point why there's need to think about creating a alternative account since if we think about this its really useless to have that.
hero member
Activity: 1526
Merit: 501
DGbet.fun - Crypto Sportsbook

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?
if you continue winning all the time, do you want them to go out of profits? Understand that generally gambling is a two way thing, it's either you're winning and the casino owners are loosing or that you're loosing while the casino owners are winning.

When you're loosing on a consistent bases, what's the first thing that comes to your mind? It's mostly that you want to quite and that's when you become bothered that you're likely getting addicted to gambling. But if you're winning, everything seems okay to you but that's when the gambling owners experience there own loss. They could easily use to loss of others to compensate for your regular wins and the business moves on but when your rate of wins is increasing too much, it's just normal that they would want to kick you out of the game by restricting your account for couple of months or frame any excuse why your account has been restricted. It's nothing too serious, gambling us a business. You enjoy and have fun and the owners expect profit at the end.
Those are just cases where we have too absolute a win and the casino becomes powerless against our ability but unfortunately, such absolute superiority does not seem to exist and a winning streak is often broken by unexpected defeats, even though there are no mistakes in every step, in the end, the casino also brings players to the brink of failure. Therefore, it feels that throughout the years in the history of gambling, there have been too few individuals who have been restricted from betting, the casino has always been welcoming no matter what kind of character it is.
hero member
Activity: 1484
Merit: 597
Bitcoin makes the world go 🔃

Exactly, it's against the company's rules and regulations and if there's a proof that someone violates their rules, they have the right to banned or credit back the money they've won. It's not a new issue but this still circulating from time to time, even if they had no intention of cheating, but creating 2 or more accounts is still considered as cheating because people want to earn more money using different accounts. I agree with you, instead of creating multiple accounts in 1 casino sites only, why not create to the other casino company? so that there's more chances of winnings.

It’s still a case to case basis when regards to multiple account some casino allows it as long as it will not be use to abused bonus but on OP’s friend case, his account was restricted which means casino doesn’t want him to play anymore so regardless if there’s no multiple account rules on ToS he will still be restricted on other account due to circumventing the previous restrictions.

I don’t get the point on why this user created another account on same casino while he can use different casino to play again since most of the casino games is just the same if he is just using a normal sportsbook, the odds difference is just minimal and unnoticeable.
sr. member
Activity: 392
Merit: 277

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?
if you continue winning all the time, do you want them to go out of profits? Understand that generally gambling is a two way thing, it's either you're winning and the casino owners are loosing or that you're loosing while the casino owners are winning.

When you're loosing on a consistent bases, what's the first thing that comes to your mind? It's mostly that you want to quite and that's when you become bothered that you're likely getting addicted to gambling. But if you're winning, everything seems okay to you but that's when the gambling owners experience there own loss. They could easily use to loss of others to compensate for your regular wins and the business moves on but when your rate of wins is increasing too much, it's just normal that they would want to kick you out of the game by restricting your account for couple of months or frame any excuse why your account has been restricted. It's nothing too serious, gambling us a business. You enjoy and have fun and the owners expect profit at the end.
full member
Activity: 1484
Merit: 136
★Bitvest.io★ Play Plinko or Invest!
Casino will not allows one person have two accounts and used that account to gambling. They will knows if their members trick them and what your friend did is one of the trick. Casino deserves to ban their casino if casino found their members do something suspicious.


Whether a user creating two accounts does not have an intention to cheat but it's obviosuly a violation to the TOS. Therefore a casino has its right to ban and confiscate the money if necessary. it's a lesson so that everyone should read the TOS, not only upon signing up but regularly as TOS can be change overtime, or maybe susbscribe with the casino so you'll receive an email regarding any changes.

OP's concern is not new, but out of frustration due to account getting limited, it's not a reason to create another one with the same sportsbook/casino, why not try to gamble in different casino, that way he won't create a problem.

Exactly, it's against the company's rules and regulations and if there's a proof that someone violates their rules, they have the right to banned or credit back the money they've won. It's not a new issue but this still circulating from time to time, even if they had no intention of cheating, but creating 2 or more accounts is still considered as cheating because people want to earn more money using different accounts. I agree with you, instead of creating multiple accounts in 1 casino sites only, why not create to the other casino company? so that there's more chances of winnings.
Well, I think there is no issue if a certain person or gambler has many accounts. If the casino owner or authorities notice that those multiple accounts have illicit or suspicious activities, they have the right to ban or block those accounts, and of course they need to show proof to the player because it is the right and legal way. Cheating on a casino website is inevitable, and there are many people who will find the website vulnerable so that it could benefit them, and those players deserve to be banned or kicked. And the same goes for a gambler who often or always wins. Of course, as an owner, you will be suspicious if a player is winning too much; there will be an investigation, and if proven to be cheating, expect a ban or lawsuit against that customer. But sometimes, in order to protect your business, even a non-cheating gambler who is just too lucky will be banned or restricted.
sr. member
Activity: 1022
Merit: 277
★Bitvest.io★ Play Plinko or Invest!
Casino will not allows one person have two accounts and used that account to gambling. They will knows if their members trick them and what your friend did is one of the trick. Casino deserves to ban their casino if casino found their members do something suspicious.


Whether a user creating two accounts does not have an intention to cheat but it's obviosuly a violation to the TOS. Therefore a casino has its right to ban and confiscate the money if necessary. it's a lesson so that everyone should read the TOS, not only upon signing up but regularly as TOS can be change overtime, or maybe susbscribe with the casino so you'll receive an email regarding any changes.

OP's concern is not new, but out of frustration due to account getting limited, it's not a reason to create another one with the same sportsbook/casino, why not try to gamble in different casino, that way he won't create a problem.

Exactly, it's against the company's rules and regulations and if there's a proof that someone violates their rules, they have the right to banned or credit back the money they've won. It's not a new issue but this still circulating from time to time, even if they had no intention of cheating, but creating 2 or more accounts is still considered as cheating because people want to earn more money using different accounts. I agree with you, instead of creating multiple accounts in 1 casino sites only, why not create to the other casino company? so that there's more chances of winnings.
hero member
Activity: 2926
Merit: 657
No dream is too big and no dreamer is too small
Casino will not allows one person have two accounts and used that account to gambling. They will knows if their members trick them and what your friend did is one of the trick. Casino deserves to ban their casino if casino found their members do something suspicious.


Whether a user creating two accounts does not have an intention to cheat but it's obviosuly a violation to the TOS. Therefore a casino has its right to ban and confiscate the money if necessary. it's a lesson so that everyone should read the TOS, not only upon signing up but regularly as TOS can be change overtime, or maybe susbscribe with the casino so you'll receive an email regarding any changes.

OP's concern is not new, but out of frustration due to account getting limited, it's not a reason to create another one with the same sportsbook/casino, why not try to gamble in different casino, that way he won't create a problem.
hero member
Activity: 2604
Merit: 816
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Casino will not allows one person have two accounts and used that account to gambling. They will knows if their members trick them and what your friend did is one of the trick. Casino deserves to ban their casino if casino found their members do something suspicious.

Casino will allows their members wins many times on the gambling games. But the casino will asks you to verify yourself before they lets you to continue gambling. You must do that if you still wants to playing gambling on that casino but most people will leaves the casino and search for the other casino.

If casino limit or ban a user when they winning too much, that because casino doesn't wants to see their members wins on the casino. They will do many things to prohibit their members back to their casino and limit or ban is the thing that the casino will do. But in this case, the mistake is from your friend because he make two account on that casino.
hero member
Activity: 1092
Merit: 507
Leading Crypto Sports Betting & Casino Platform
When you're winning, the casino is losing, when you are losing, the casino is winning.

The thing is, they wouldn't limit you if you just win a couple of games, but if you are staking high amounts and winning continuously on the spin, they have no choice but to limit you to a certain amount, that way they reduce your payout if you win and their losses in the process. That being said, if you break any of their rules, you're going to be banned and the next action your friend took is against their rules, so he can't have too many complaints.

Of course, the aim of the casino is to make a profit from the large number of people who gamble, and with those who may gamble continuously, especially using high betting amounts, the chances of winning are big, but the chances of losing are even bigger, and what you say is true, of course, if the gambler can Winning continuously of course will not be allowed, of course the casino will limit or even take back the winnings that the gambler has earned, also I think if they can win more than twice it will actually make them continue to gamble because they feel confident that they can get even bigger wins, but of course the casino will not make them win in the long term because that is not the goal of the casino, although there is indeed a chance to get a win but of course the casino will limit the wins that the gamblers will get so that their casino keep going.

Apart from that, I don't think any gambler can win consistently, it's very unlikely that this will happen to those who are just ordinary gamblers even if they say they are professionals at gambling, I don't think they can win consistently if at all. There are people who can win consistently, maybe they have made gambling their main source of income, but considering gambling as their main source of income is wrong. because it could lead them to big losses.
hero member
Activity: 1498
Merit: 504
If we set up a business, of course we want to make a lot of profit, just like if we were in business but our money was stolen by someone else, of course we wouldn't be happy and as a result we would experience losses, that's why casinos save their business if they know that there is someone who always wins. continuously in large amounts of money because over time it will make the casino go bankrupt, but we will be happy if we see people spending their money at our place of business, meaning we make a profit thanks to those who spend their money on the business we fun and of course we don't forbid that person to stop or limit it.

If we are casino owners, of course we have rules that must be set, indeed the buyer is king, but we are the owners and it is up to us to do whatever it takes to keep the business running. Perhaps this will discourage gamblers who break the rules and provide a deterrent effect on them, while The owner will be happy if he sees gamblers who spend a lot of money and will become customers who are loved by the casino. In fact, if you win, the casino will not be happy to see you win and leave the casino with lots of profits.
legendary
Activity: 2688
Merit: 1192
OK, so, sometime last week, a friend of mine got so lucky with his sports betting that he kept winning all his bets, he said himself that he wasnt even sure of some of the games he bets on but he somehow still won it, and according to him, after winning ten times in a row consecutively, the casino placed a limit on the amount of money he can bet in a game, he said he was betting around $500 or more each time, but after being limited, he can't bet more than $10, he got agree and decided to open another account on the same casino (his first mistake), then withdrew all the money on the first account, and deposited exactly the same amount on his second newly created account (his second mistake), and then placed his first bet, and when he came back to check, he discovered that both accounts has been banned, it turned out that immediately his bet on the second account won, the account was banned together with the first one, he's been talking with the casino customer care to atleast allow him withdraw his money, but they said they won't allow him access to the money until after 365 days, that this is a punishment for what he did, and because they don't want to forfiet his money, he must wait, and come back after one year to withdraw his money.

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

This is basically part of the casino/bookmaker business model. Either by luck or talent, some players will be able to tease a profit out - this is probably only true when making sports bets. Maybe they have discovered a strategy that allows them to squeeze a small margin out and try to pump a lot of money into it to maximize their returns. If they are limited to $50 a bet but they only make a decent profit by placing $10k bets, then they will probably just move along to the next bookmaker to try it there. Bookmakers are not obliged to take any particular customer and they can choose to restrict their dealings if a customer is unprofitable to them. It's the same with any business really.
hero member
Activity: 2632
Merit: 787
Jack of all trades 💯
Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

If I am the casino owner I will not do that if the costumer is winning since we can use this scenario to market our casino and make other people believe that its possible to win. That scenario can be use to market the casino and for sure lots of existing costumer or speculator would love to watch that scene.

Since if we limit a player because they are winning for sure this will backfire to us and provably that person will post against us. This could ruin our reputation then provably a lot of costumer will get discourage to gamble and this is when our business start to collapse.

If the casino limit or ban the user if they are winning to much that means the casino owner is total jerk and cannot be trusted. This indicate that we must avoid that casino since what they do is shady practices then this might give us a hint that in future this casino will turn into a scam.
legendary
Activity: 2520
Merit: 1218
From a legal point of view, business can not forbid customer to use or purchase their goods or services. IRL nobody can kick you from casino, shop or etc, if you are there during their working hours and havent violated any rule. As to limiting person in something, maybe only a sales person can do everything slowly and limit the amount of service or goods you are going to receive. But I dont know if this works for online business also. Legally, I dont think that casino can kick, ban or limit gambler online. But technically they can always do this and call it «during or for investigation». But from my point of view, this is wrong thing to do, as every customer must be treated identically.
hero member
Activity: 2702
Merit: 672
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Wouldn't limiting them just kill the enthusiasm of the user? Sounds like a method to lose customers imo, especially if it wasn't in the ToS or something (e.g. after x amount won you can only bet y amount). Business-wise wise though I can see why, I mean they're basically losing money off of a single person. Pretty sure no business would want to see that and since the casino always has the right to ban someone (in their ToS usually) anytime as long as they have a valid reason (which they can just create), they can always kick someone out whenever they want to.

Whatever the actual case may be, as long as the casino is losing due to players, they'd probably do whatever to stop that, even if you're just one dude winning a bit of what they're earning lol.
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