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Topic: Kraken Accepting MtGox Bankruptcy Claims (Read 8267 times)

legendary
Activity: 3878
Merit: 1193
July 25, 2015, 09:31:11 PM
Emails are not very secure. That email looks to match the doc posted at https://www.mtgox.com/.
legendary
Activity: 3206
Merit: 1069
i received this yesterday, forgot to mention, don't know if it's fake  and i'm the only one receiving it or it's real, it's a deadline for your claim

newbie
Activity: 5
Merit: 0
Do people recommend switching the claim to Kraken? What are the pros and cons?
legendary
Activity: 812
Merit: 1000
Regardless of whether you are claiming through Kraken or the MtGox claims site, don't forget that the trustee has said they will accept claims up until May 29th Japan time.

When do you think we might start seeing some coin?  & for an even trickier question what % chance in your opinion would you put on us seeing anything back at all? (guess you cant speculate on that?)

The timeline for payouts depends on how long it takes the trustee to evaluate all the claims. This is bound to be a slow process and I wouldn't expect payouts for 3 more months at least.

I can't speculate on a % chance, but assuming the information given by the trustee is accurate, it seems claimants have a good chance to see a portion of their original funds returned. It's hard to say how much claimants might get back though.

Hopefully the trustee will issue an update sometime in the next month or so that will shed more light on things, but until then all we can do is wait. Hang in there everyone!     

Thanks for providing us with some details, lets hope things go to schedule from here on out.  If it turns out i get 20 25% or whatever back and bitcoin has gone to the moon it might turn out i could make ROI in dollar value, ha!
legendary
Activity: 2618
Merit: 1252
Extended 1.5 month AFTER the deadline was elapsed? It was more like a target Date if you ask me...
Not very professional for a trustee/lawyer to extend it.

It's very professional for the trustee to extend the deadline. If you assume he gets only 2,000 USD per day, this is another 60,000 USD he receives for his service.
legendary
Activity: 812
Merit: 1000
Extended 1.5 month AFTER the deadline was elapsed? It was more like a target Date if you ask me...
Not very professional for a trustee/lawyer to extend it.

Sounds like they are just trying to drag the thing out to take more out, they will drag out each stage and probably see payments end of next year i bet.  Oh well at least its another way to store some bitcoin.
member
Activity: 67
Merit: 10
Extended 1.5 month AFTER the deadline was elapsed? It was more like a target Date if you ask me...
Not very professional for a trustee/lawyer to extend it.
newbie
Activity: 57
Merit: 0
Regardless of whether you are claiming through Kraken or the MtGox claims site, don't forget that the trustee has said they will accept claims up until May 29th Japan time.

When do you think we might start seeing some coin?  & for an even trickier question what % chance in your opinion would you put on us seeing anything back at all? (guess you cant speculate on that?)

The timeline for payouts depends on how long it takes the trustee to evaluate all the claims. This is bound to be a slow process and I wouldn't expect payouts for 3 more months at least.

I can't speculate on a % chance, but assuming the information given by the trustee is accurate, it seems claimants have a good chance to see a portion of their original funds returned. It's hard to say how much claimants might get back though.

Hopefully the trustee will issue an update sometime in the next month or so that will shed more light on things, but until then all we can do is wait. Hang in there everyone!     

The deadline for claims has been extended until the end of July so evaluating all the claims will take even longer than we thought. A number of bitcointalk members said they had missed the original deadline and the extension is good news for them. Spread the word because they only have a few weeks left to claim.

http://cointelegraph.com/news/114773/new-dutch-law-on-bulk-surveillance-allows-tapping-of-bitcoin-network

Quote
Trustee Extends Online Deadline for Mt. Gox Claimants

Customers affected by Mt. Gox's insolvency have been given more time to file their online bankruptcy claims. A document from bankruptcy trustee Nobuaki Kobayashi, released on the former exchange's webpage, indicated the deadline has been extended from the end of May to July 29.

The document states:

"Nearer the time of distribution, the bankruptcy trustee is planning to give users an opportunity to use the system again to make changes to the details of their bankruptcy claims other than increasing the amount of the bankruptcy claims that users have filed.”
legendary
Activity: 1820
Merit: 1000
Regardless of whether you are claiming through Kraken or the MtGox claims site, don't forget that the trustee has said they will accept claims up until May 29th Japan time.

When do you think we might start seeing some coin?  & for an even trickier question what % chance in your opinion would you put on us seeing anything back at all? (guess you cant speculate on that?)

The timeline for payouts depends on how long it takes the trustee to evaluate all the claims. This is bound to be a slow process and I wouldn't expect payouts for 3 more months at least.

I can't speculate on a % chance, but assuming the information given by the trustee is accurate, it seems claimants have a good chance to see a portion of their original funds returned. It's hard to say how much claimants might get back though.

Hopefully the trustee will issue an update sometime in the next month or so that will shed more light on things, but until then all we can do is wait. Hang in there everyone!     
legendary
Activity: 812
Merit: 1000
Regardless of whether you are claiming through Kraken or the MtGox claims site, don't forget that the trustee has said they will accept claims up until May 29th Japan time.

When do you think we might start seeing some coin?  & for an even trickier question what % chance in your opinion would you put on us seeing anything back at all? (guess you cant speculate on that?)
sr. member
Activity: 260
Merit: 250
sent via usps tracking shows departed usps facility may 27th but does not show accepted in Japan
legendary
Activity: 1820
Merit: 1000
Hi, is any one having problems with the log in system at MtGox?

Here is what happened to me. I started the claiming process, went through the enter password and changing the password and got to the fill out form. Unfortunately I wasn't sure what amount I had to put in the claim, so I got this information a couple hours later when I got back home.

Unfortunately I was logged out automatically (due to being in active for longer period of time) and can now no longer log in, neither with my old password, nor with the new one.

Am I the only one? Any suggestions here what I could do about it?


I'm checking to see if we can offer any suggestions. If you are a Kraken client I also recommend creating a support ticket to connect with our support team directly for the fastest service. You of course always have the option to go with the offline paper filing if the online system doesn't work, but hopefully you can find a solution and avoid that.




Just for the Info, this issue got solved by the Kraken support. After the Problem was solved the filling was quick Smiley


Great, glad to hear it!
legendary
Activity: 1820
Merit: 1000
Regardless of whether you are claiming through Kraken or the MtGox claims site, don't forget that the trustee has said they will accept claims up until May 29th Japan time.
hero member
Activity: 695
Merit: 500
Hi, is any one having problems with the log in system at MtGox?

Here is what happened to me. I started the claiming process, went through the enter password and changing the password and got to the fill out form. Unfortunately I wasn't sure what amount I had to put in the claim, so I got this information a couple hours later when I got back home.

Unfortunately I was logged out automatically (due to being in active for longer period of time) and can now no longer log in, neither with my old password, nor with the new one.

Am I the only one? Any suggestions here what I could do about it?


I'm checking to see if we can offer any suggestions. If you are a Kraken client I also recommend creating a support ticket to connect with our support team directly for the fastest service. You of course always have the option to go with the offline paper filing if the online system doesn't work, but hopefully you can find a solution and avoid that.





Just for the Info, this issue got solved by the Kraken support. After the Problem was solved the filling was quick Smiley


legendary
Activity: 1820
Merit: 1000
When is the live support chat coming online?

Quote
Creditor claim and payout support including live chat and email

Live chat is online, but it's not 24/7. We've had a huge number of people doing the claims through us, which is great. But it's put more load on support than we anticipated, especially since there have been a few technical problems with the MtGox claims site and we're trying to help with that as much as we can. Faced with the heavy load, we've put a priority on tickets and chat hasn't been on regular hours. I'm talking to the CE team about this now though to see if we can get back to regular hours next week. I'll keep you posted. 

What are the best hours to catch live chat? I still can't log in to the mtgox claim page and time is starting to run out. Otherwhise I would  have to fill a claim via snail mail  Undecided

Best time to try is 11-4 PDT. I know you have a ticket open too, so feel free to PM me with your ticket number.
legendary
Activity: 3206
Merit: 1069
It is my understanding that if we get anything back (not holding my breath here) lvl 2 verify is required? I assume that waiting until that happens there is no need to verify quite yet?


you need level two only if you have the desire to withdraw in fiat, if you stay with digital currency oly you are free to go with level 1, but the limit will be lower 1k/5k instead of 2k/10k this is days/months
legendary
Activity: 2128
Merit: 1119
It is my understanding that if we get anything back (not holding my breath here) lvl 2 verify is required? I assume that waiting until that happens there is no need to verify quite yet?
hero member
Activity: 695
Merit: 500
When is the live support chat coming online?

Quote
Creditor claim and payout support including live chat and email

Live chat is online, but it's not 24/7. We've had a huge number of people doing the claims through us, which is great. But it's put more load on support than we anticipated, especially since there have been a few technical problems with the MtGox claims site and we're trying to help with that as much as we can. Faced with the heavy load, we've put a priority on tickets and chat hasn't been on regular hours. I'm talking to the CE team about this now though to see if we can get back to regular hours next week. I'll keep you posted. 

What are the best hours to catch live chat? I still can't log in to the mtgox claim page and time is starting to run out. Otherwhise I would  have to fill a claim via snail mail  Undecided
legendary
Activity: 812
Merit: 1000
How long does it usually take for your account on kraken to reach level 2 of verification? 
Mine was with in a few hours.

Mine took about 10 minutes.  I also just filed my claim with kraken and requested to be paid in bitcoins.  Was a very easy process and security @ kraken seems top notch.
newbie
Activity: 37
Merit: 0
Has anyone here who mailed in their claim received verification of arrival? I sent mine in Priority Mail one week ago and the tracking shows nothing. Post office must have screwed up the tracking label. The Mt.Gox curse lives on.
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