Kraken deposits and withdrawals disabled?

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: bernard75 on April 17, 2019, 05:36:46 AM

I know:
https://screenshots.firefox.com/btcaxtJTngkhljbz/status.kraken.com

But this keeps coming up:
https://screenshots.firefox.com/KxuHURIwC4PwGHEP/www.kraken.com
https://screenshots.firefox.com/6ct6dXyflhVgjvzJ/www.kraken.com

And even though i want to withdraw a small amount this comes from time to time:
https://screenshots.firefox.com/gD7fGPJ6aEQvscoJ/www.kraken.com
https://screenshots.firefox.com/9A5ZkMBfBdhn5H4Q/www.kraken.com

I am verified since 5 years though:
https://screenshots.firefox.com/aFdzEHUihNAS7iIH/www.kraken.com

What the hack is going on?

Hi bernard75. Thanks for sending me a PM. I'm glad to hear that your issue has been resolved.

bernard75

legendary

Activity: 1316

Merit: 1003

Cloudflare...

How the hack do you break a working system?!?

bernard75

legendary

Activity: 1316

Merit: 1003

I know:
https://screenshots.firefox.com/btcaxtJTngkhljbz/status.kraken.com

But this keeps coming up:
https://screenshots.firefox.com/KxuHURIwC4PwGHEP/www.kraken.com
https://screenshots.firefox.com/6ct6dXyflhVgjvzJ/www.kraken.com

And even though i want to withdraw a small amount this comes from time to time:
https://screenshots.firefox.com/gD7fGPJ6aEQvscoJ/www.kraken.com
https://screenshots.firefox.com/9A5ZkMBfBdhn5H4Q/www.kraken.com

I am verified since 5 years though:
https://screenshots.firefox.com/aFdzEHUihNAS7iIH/www.kraken.com

What the hack is going on?

Reini

newbie

Activity: 19

Merit: 0

Quote from: Kraken-Septimus on January 15, 2018, 09:25:10 AM

Hi everyone! Withdrawals are live again now that the trading engine is up and running. If you're having any issues, please open a ticket here and escalate the the ticket using /forms/2VolutBY6HBGJRRA3]this form. Thanks!

Be sure to drop by https://www.kraken.com/ for free trading until the end of the month!

My Problem solved fast and professional, thank you kraken team, keep the good work!!!

Shamane

member

Activity: 96

Merit: 10

Quote from: odoyi09 on January 16, 2018, 02:47:39 AM

Your Account verification is showing Feature Disabled, This feature is not currently available. i created an account recently and i am trying to verify my account, but is disabled.

Hi odoyi09,

First you are in a topic about withdraw/deposit disabled, and your problem is verify account disabled.

Second, i suggest you to go primarily in the official kraken topic where the support come often by septimus to help customer :

https://bitcointalksearch.org/topic/ann-krakencom-exchange-with-usd-eur-gbp-jpy-cad-btc-ltc-xrp-nmc-xdg-str-eth-290799

But you have to know that kraken make a big update few day ago, and the priority is to make it work well.
They say that verify account is disabled so it's a normal situation for few time.
Just wait a little and verify account will come back up.

odoyi09

newbie

Activity: 14

Merit: 0

Your Account verification is showing Feature Disabled, This feature is not currently available. i created an account recently and i am trying to verify my account, but is disabled.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Hi everyone! Withdrawals are live again now that the trading engine is up and running. If you're having any issues, please open a ticket here and escalate the the ticket using this form. Thanks!

Be sure to drop by https://www.kraken.com/ for free trading until the end of the month!

Verh0ef

newbie

Activity: 2

Merit: 0

Works for me now.

hypocrete

newbie

Activity: 52

Merit: 0

Quote from: pusherxx on January 14, 2018, 12:00:04 PM

Hi at all, Kraken still have some web interface problem! I am registered one month ago and the section Get Information was disabled. After one week I read on internet that my account was in the like of limbo and I solve this problem reregister whit another account. I sent my document and my date but I keep waiting for the verification. Have you some notice about kraken registration?

https://docs.google.com/forms/d/e/1FAIpQLScCdK0IeMKRdYQUrpZRte71T_ksukoCU_7nnssYWSgrpoYMkA/viewform?usp=send_form

use this form. it worked for me.

pusherxx

jr. member

Activity: 84

Merit: 1

Hi at all, Kraken still have some web interface problem! I am registered one month ago and the section Get Information was disabled. After one week I read on internet that my account was in the like of limbo and I solve this problem reregister whit another account. I sent my document and my date but I keep waiting for the verification. Have you some notice about kraken registration?

Fourbio

newbie

Activity: 17

Merit: 0

hi,

same issue for me can't withdraw it is said :

Feature Disabled

bruteoger

newbie

Activity: 40

Merit: 0

Hi guys, any updates with withdrawals? I'm Tier 2 user as well and cannot transfer my money. Withdrawals are disabled. How this can even possible on so solid exchange Huh

Verh0ef

newbie

Activity: 2

Merit: 0

I am also a Tier 2 verified user on Kraken. However, when I try to withdraw ETH, I get the message "Feature Disabled". Already logged a ticket, but considering the responses by Kraken on this thread for the last 2 months. ("we're working on it"), I am suspecting intentional throttling of withdrawals. Impossible to prove or deny of course, but bad for reputations nevertheless.

sachwv

newbie

Activity: 6

Merit: 0

Hi - I am a Tier 2 verified user on Kraken. However, when I try to withdraw XRP, I get the message "Feature Disabled" on Kraken. When is this going to be fixed or when will the withdrawls get enabled again?

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: Niflore on January 10, 2018, 05:57:20 PM

I did not want to put another topic, so I am writing here. I am unable to add bitcoin/litecoin/ripple (tried these three) withdrawal addresses since 07.01. When is this going to be fixed, since I am unable to move funds to buy other altcoins?

Hi Niflore. This would depend on what error message you're receiving or what the issue is exactly. Could you please open a ticket here and escalate that ticket using this form? Please include details such as, you're not receiving the email or if there is an error message. Thank you for your patience.

Niflore

newbie

Activity: 52

Merit: 0

I did not want to put another topic, so I am writing here. I am unable to add bitcoin/litecoin/ripple (tried these three) withdrawal addresses since 07.01. When is this going to be fixed, since I am unable to move funds to buy other altcoins?

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: 1nsan1t1 on January 04, 2018, 04:55:56 AM

When is the issue being resolved? because today i wanted to withdrawn but it's still not possible.
On another forum i heard also many complains about this.

Quote from: golium on January 04, 2018, 11:10:13 PM

I also can't withdraw my coins. Had I known how unreliable Kraken is, I'd have never funded my account there. Now my coins are basically on lockdown and my trades on other exchanges dead.

Hey guys. I'm sorry to hear that you're also experiencing this issue. Usually our clients are able to wait a moment and try again and this will resolve it for you. Sorry for the inconvenience.

If you are having an issue and you need further assistance please post on our Bitcointalk thread.

golium

newbie

Activity: 1

Merit: 0

I also can't withdraw my coins. Had I known how unreliable Kraken is, I'd have never funded my account there. Now my coins are basically on lockdown and my trades on other exchanges dead.

1nsan1t1

newbie

Activity: 1

Merit: 0

When is the issue being resolved? because today i wanted to withdrawn but it's still not possible.
On another forum i heard also many complains about this.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: m a d r a on December 31, 2017, 11:15:25 AM

Just hitting this error myself today. I can't deposit or withdraw anything because I'm Tier 2 and I'd have to be... oh, wait!... Tier 2, in order to do any of that.

So, yet another frustration to add to the eternal Cloudflare errors, page reload roulette, transactions failing to go through and general crapness of the site. When I think how much money these incompetent twats must be trousering and still they can't even run a website that doesn't leave its users head-butting walls in frustration, every time they have to use it, it makes my blood boil.

Oh well. I must just grit my teeth and bear it until I can finish withdrawing the last of my coins and euros from that joke of an exchange.

Actually, come to think of it, it wouldn't surprise me if a lot of these frustrations weren't deliberately engineered to frustrate people trying to remove their assets from Kraken. The site owners are probably terrified of the stampede for the door that would ensue, if they made it too easy for us to escape.

Hi m a d r a. We hear your concerns; a number of clients have reported the following intermittent issues when accessing their funding and verification pages:

Feature disabled
Verification tier upgrade needed
Service unavailable

You may continue to experience intermittent technical difficulties as our developers work to resolve these errors as quickly as possible.

We apologize for the inconvenience and appreciate your patience.

Topic: Kraken deposits and withdrawals disabled? (Read 19778 times)