Pages:
Author

Topic: Kraken deposits and withdrawals disabled? - page 3. (Read 19795 times)

newbie
Activity: 28
Merit: 0
December 01, 2017, 01:49:49 PM
#23
If you get an error, just keep refreshing the page. This is actually what Kraken support will tell you as well, "until they fix their bug". Was withdrawing coins today... had to refresh like 10+ times for the page to work. But at least it worked... what can i say...
full member
Activity: 136
Merit: 100
December 01, 2017, 11:09:54 AM
#22
I withdraw all my coin from Kraken to Altcoin. You can do the same thing  http://www.altcoin.io?kid=JMAHG

Trade anonymously. Protect your funds from hackers. Retain control of your coins. Trade diverse coins. No hacks or server downtime.

But no withdraw or deposit option from a Bank Account like we're discussing in this topic.
full member
Activity: 136
Merit: 100
November 30, 2017, 04:48:39 PM
#21
I have the same problem with Kraken (from Bahamas), every time I click "Get Verified" I get the error "Feature Disabled. This feature is not currently available."
My neighbour who live literally one block from my place was able to get verify and access the link "Get Verified" during the same period.

My best guess is they are holding new verification / withdraw request until they clear their queue or something Sad
newbie
Activity: 1
Merit: 0
November 30, 2017, 12:57:56 PM
#20
This issue is already 2 weeks old and people can apparently still not get verified on kraken. Is there any progress? Also every third request to kraken fails with 525.
copper member
Activity: 2940
Merit: 4101
Top Crypto Casino
November 27, 2017, 05:48:14 PM
#19
Hi Everyone!

We are aware of intermittent issues with accessing the withdrawal, deposit and verification pages. The intermittent issues may have resulted in errors such as:

  • Feature disabled
  • Verification tier upgrade needed
  • Service unavailable

We apologies for these issues. Our developers are working hard to mitigate the issues, but you may still experience errors when accessing the withdrawal, deposit or verification pages.

If this does not pertain to your issue please open a ticket here.

I hope that the next week the beta version will be finished so that we can finally use a website working correctly. Because seriously it becomes very hard to make something on the site. The site is placing 5 times the same orders without to be able to notice something. We check the orders page it's show nothing and after a couple of F5 we have then the same order placed and closed multiple times.... because the buggy system was always giving us an error message while we placed an order, but behind the scene, the order is placed.

I have always recommended kraken here and there, I sent a lot of people to kraken if not thousands (not joking) from blogs, social networks, IRL crypto groups, meetings, etc, even when you were understaffed, overloaded with tickets etc, but as for now i am embarrassed really, and for myself I can't use kraken for anything other than (trying) to sell cryptos and make outgoing sepas, i cannot use kraken properly i  this case.
newbie
Activity: 35
Merit: 0
November 27, 2017, 06:48:13 AM
#18
Quote
Hi Everyone!

We are aware of intermittent issues with accessing the withdrawal, deposit and verification pages. The intermittent issues may have resulted in errors such as:

Feature disabled
Verification tier upgrade needed
Service unavailable

We apologies for these issues. Our developers are working hard to mitigate the issues, but you may still experience errors when accessing the withdrawal, deposit or verification pages.

If this does not pertain to your issue please open a ticket here.

Still have the problems with "Verification tier upgrade needed" when I want to withdraw anything!
When this will be fixed? First post here is 13 days old and still problems! Unbelievable!  Embarrassed

Update 1:
Now I got this error on the withdrawpage:
"There was a problem completing your request. Please wait a couple minutes before checking on the status of the request and retry the request if necessary."

Update 2:
After a few minutes I was able to create a withdraw address.
"The withdrawal address needs to be confirmed. An email with approval instructions has been sent to you. The link in the email expires in one hour."
I am now waiting since 10 Minutes for the confirmation E-Mail. Other exchanges only need a few seconds ...

Update 3:
After 45 Minutes the Mail arrived => Got an Error with the confirmation => Was still able to withdraw
newbie
Activity: 28
Merit: 0
November 19, 2017, 08:54:11 PM
#17
Hi,

still have the problem today.  Any fresh news plz ?

thanks

Seems to be working fine right now!
newbie
Activity: 5
Merit: 0
November 19, 2017, 02:06:53 AM
#16
Hi,

still have the problem today.  Any fresh news plz ?

thanks
member
Activity: 350
Merit: 13
November 15, 2017, 11:18:57 AM
#15
Hi Everyone!

We are aware of intermittent issues with accessing the withdrawal, deposit and verification pages. The intermittent issues may have resulted in errors such as:

  • Feature disabled
  • Verification tier upgrade needed
  • Service unavailable

We apologies for these issues. Our developers are working hard to mitigate the issues, but you may still experience errors when accessing the withdrawal, deposit or verification pages.

If this does not pertain to your issue please open a ticket here.

These problems are happening on a very regular basis (at least once per month) and it is very unprofessional! I really liked Kraken before this year but now I am forced to find a new exchange that is more competent and reliable!

I agree, I too liked Kraken before, but since November the whole platform has gotten sluggish as hell.
Orders have to be placed dozens of times before going through.
The only reason I'm still using Kraken is because of quick SEPA transfer time. Every other exchanges I've used usually take 2-3 days, but deposits to Kraken always appear after 1 day. So kudos for that.
newbie
Activity: 28
Merit: 0
November 15, 2017, 10:53:05 AM
#14
It takes me around 30 page reloads for the errors to disappear and for the page to load properly Smiley At least something though!

I was wondering if anyone has any experience with sending crypto withdrawal requests through Kraken's API. Do you get just as many errors through API requests or do they go through more or less seamlessly? If API withdrawal requests get processed faster, might be worth trying to code something...

apologies if this question might be better suited for a different thread, but still... just wondering
newbie
Activity: 50
Merit: 0
November 15, 2017, 10:11:48 AM
#13
Hi Everyone!

We are aware of intermittent issues with accessing the withdrawal, deposit and verification pages. The intermittent issues may have resulted in errors such as:

  • Feature disabled
  • Verification tier upgrade needed
  • Service unavailable

We apologies for these issues. Our developers are working hard to mitigate the issues, but you may still experience errors when accessing the withdrawal, deposit or verification pages.

If this does not pertain to your issue please open a ticket here.

These problems are happening on a very regular basis (at least once per month) and it is very unprofessional! I really liked Kraken before this year but now I am forced to find a new exchange that is more competent and reliable!
full member
Activity: 338
Merit: 101
https://support.kraken.com
November 15, 2017, 09:46:54 AM
#12
Hi Everyone!

We are aware of intermittent issues with accessing the withdrawal, deposit and verification pages. The intermittent issues may have resulted in errors such as:

  • Feature disabled
  • Verification tier upgrade needed
  • Service unavailable

We apologies for these issues. Our developers are working hard to mitigate the issues, but you may still experience errors when accessing the withdrawal, deposit or verification pages.

If this does not pertain to your issue please open a ticket here.




This issue had since been resolved. We have upgraded our trading engine which has trading running very smoothly again. Connectivity is also much better now. If you haven't tried Kraken in a while please drop by and check out our new trading interface trade.kraken.com.

Be sure to drop by our Bitcointalk thread if you need anything else!
hero member
Activity: 1274
Merit: 511
November 15, 2017, 09:15:46 AM
#11
well this morning i couldnt deposit or withdraw
at noon it was working
and now:
This action is not available for tier level 2

Your current funding tier level (2) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits.

seriously, they make millions and are not even able to have a functional site
copper member
Activity: 2940
Merit: 4101
Top Crypto Casino
November 15, 2017, 08:51:01 AM
#10
Yesterday it was working fine (with some cloudfare pages here and there) But this morning I had the same problem. Sometimes getting the message "Feature Disabled" and sometimes a message telling me that I need to have a verified Tier 3 account to make a deposit, euh?.
An account verified Tier 2 is enough to make a deposit with crypto. There are a lot of bugs for some days with Kraken I hope it will be fixed asap because it becomes a nightmare to use it properly. Right now it seems working fine.
newbie
Activity: 1
Merit: 0
November 15, 2017, 05:36:35 AM
#9
Same here...

Feature Disabled
This feature is not currently available

Is there any news about this issue?
newbie
Activity: 5
Merit: 0
November 15, 2017, 05:31:21 AM
#8
I have the same problem. Support is very slow, account verification in my case is pending from june Smiley
member
Activity: 83
Merit: 10
November 15, 2017, 05:09:48 AM
#7
same issue, still waiting for withdraw  Angry
hero member
Activity: 1274
Merit: 511
November 15, 2017, 04:46:39 AM
#6
same for me
i can't access deposit or withdraw
Feature Disabled
This feature is not currently available

all those crypto exchange are messy
newbie
Activity: 14
Merit: 0
November 15, 2017, 04:44:06 AM
#5
Unable to withdraw/deposit any currency, the message is "This feature is not currently available."
newbie
Activity: 8
Merit: 0
November 15, 2017, 01:55:18 AM
#4
This happens to me as well.
I can't withdraw euro from my account. I'll send them an email to see what is the problem.
Pages:
Jump to: