Topic: Kudos to Bitcasino.io - page 2. (Read 551 times)
Publicity or not, Bitcasino just handled their recent case properly. https://bitcointalksearch.org/topic/bitcasinoio-171btc-winner-discussion-5260832
Way better than those newbies accounts that pop out shilling a site.
Yeah, kudos to that. As for OP, maybe it's time now to lock your thread as no need for further discussion about this.
I just want to give a shout out to Bitcasino.io
a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
It's a great news, because fiat gambling platforms aren't so generous generally, even the biggest ones can be very stingy when you aren't a new player anymore a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
This is still an element of the business. The platform does not want you to leave and makes the only right decision - to compensate you for your small losses.
Especially considering that the fault is entirely on you, I would regard this as a reward for loyalty. And look at the result, you already thank them causing a standing ovation among the members of the forum.
My respect for such a service.
Especially considering that the fault is entirely on you, I would regard this as a reward for loyalty. And look at the result, you already thank them causing a standing ovation among the members of the forum.
My respect for such a service.
That's a good move for Bitcasino they understand the flight of their players who are undergoing this experienced and this is very hard for any gamblers, Bitcasino have proven that they are not only reputable but very understanding and considerate of their clients, I'm sure many gambling sites will follow their lead.
You are right, even if the hacking occurred due to the user's fault, an unpleasant aftertaste always remains.
Now crypto casinos have a lot of competition. I think they understand that in the future, with the spread of cryptocurrency, many people from the classic casino will switch to crypto.
The main task now is to prepare the ground for this, to expand our platform and to recommend it in the market. Anyone who does this will achieve very great results.
Well, let us assume that is a legitimate claim that Bitcasino granted the OP claim. This is rare to the most gambling casino, --because when you will get hacked, the gambling owner will not be reliable on your mistake because that is your mistake. But this Bitcasino still gives a free spin instead of ignoring OP that his account was hacked. That was a generosity by the gambling casino owner and I hope other gambling sites will follow this once proved that your clients were telling the truth. Indeed, a good PR move and should be a trusted gambling site.
Bitcasino is a quite old casino because I remember a few years back I used to bet on lucky7 or something similar named game that was being offered live and we could see the lady spinning the machine and the balls with different numbers would come out and I used to be addicted to betting there on the total of the 7 balls. I never had any issue with them and I wasn't hacked but they always used to send me some nice offers via email so I am happy they offered you free bets and made up for the 1mBTC you lost.
The only reason I stopped gambling there was because their bonuses came with impossible wager requirements and I was not a huge fan of such wagers and even deposits were hard to roll over to withdraw them. I don't know if they have improved that but as far as trust is concerned they are one of the most trusted live dealer casino in crypto.
The only reason I stopped gambling there was because their bonuses came with impossible wager requirements and I was not a huge fan of such wagers and even deposits were hard to roll over to withdraw them. I don't know if they have improved that but as far as trust is concerned they are one of the most trusted live dealer casino in crypto.
Great, congratulations to you. I suppose you were convinced that you were right with the choice of online casinos. 
I think this is a great example laid out in the right place at the right time.
A lot of crypto casinos are advertised here, which means they have something to think about when looking at the above situation. A great example of rewarding loyalty, it’s a pity the amount is small, there could be a very interesting precedent.
I think this is a great example laid out in the right place at the right time. A lot of crypto casinos are advertised here, which means they have something to think about when looking at the above situation. A great example of rewarding loyalty, it’s a pity the amount is small, there could be a very interesting precedent.
And I'm sure they know they'll get much more than that from me. :-)
I likexthe way you said that they cab get much more from you. Actually they are just giving you time or effort for your account and gives you only a little motivation to continue using their platform. Every client is their interest for them also to earn.However, I admit though that in other side Bitcasino had showed what a real value of a client could be. Attitude really matter. Yet, I could also think wha if the amount being hack was more than 2 or more btc, are they willing to make a refund or give free spins?
There could be scenario like this but not being publicized for a certain reason and that is to prevail dignity over platform to where gamers account could be hack wether it is the user's fault or the system itself.
Hi guys,
It would be a bit of an overkill with PR moves if we arranged this one. After hard work on LAngels case we've got plenty of positive feedback and the negativity this case gave to us at first glance has turned into positivity and it has strengthened the trust towards our brand in this community, which we're truly thankful
Cheers,
Karl
Bitcasino.io
It would be a bit of an overkill with PR moves if we arranged this one. After hard work on LAngels case we've got plenty of positive feedback and the negativity this case gave to us at first glance has turned into positivity and it has strengthened the trust towards our brand in this community, which we're truly thankful
Cheers,
Karl
Bitcasino.io
Definitely a PR move from the Casino to keep their frustrated player due to hack. It is a nice move indeed, I commend Bitcasino.io in providing calming action towards their hacked player. I bet OP had learned his lesson to always enable 2fa or any secondary layer of security to his account. I hope every Casino will act the same way as Bitcasino in dealing with the same situation.
I haven't thought of this until you have said it. There's a possibility but if the story is real then what they've done to uplift the customer is a good move. Yes, let's all wish that others will also do the same thing although they are not oblige to do it if they find no fault on their end.The site is too generous to give you that free spin, they feel your sadness maybe, but it's your fault since you forget to secure your account with 2fa.
Good for you mate, did you ask for them a free spin or they just give it to you to ease your sadness?
Maybe the Management look at His account and find Out that His claim is legit.so they grant Him a free spin.Good for you mate, did you ask for them a free spin or they just give it to you to ease your sadness?
I can't help but think that the timing of this post was just off. Although Bitcasino already gave a sensible explanation to the 171 bitcoin "won" by a certain LAngel, this still sounded like a PR move.
This is what i was thinking too, a thread to shower kindness, since LAngel already confirmed that he is a cheating fuck there is no way the casino should send anything and they did the right thing by not encouraging cheaters to get away with intimidation tactics to get the money out by starting a thread here but the casino gave a solid response and hence it is fair.@OP did the casino asked to start this thread
.the way i see His posts.Maybe He just find the the generosity of this casino that's why He need to Post
this here(But of Course all are assumption only because no one knows what the deal behind this if there is).
The site is too generous to give you that free spin, they feel your sadness maybe, but it's your fault since you forget to secure your account with 2fa.
Good for you mate, did you ask for them a free spin or they just give it to you to ease your sadness?
Maybe the Management look at His account and find Out that His claim is legit.so they grant Him a free spin. Good for you mate, did you ask for them a free spin or they just give it to you to ease your sadness?
The site is too generous to give you that free spin, they feel your sadness maybe, but it's your fault since you forget to secure your account with 2fa.
Good for you mate, did you ask for them a free spin or they just give it to you to ease your sadness?
Good for you mate, did you ask for them a free spin or they just give it to you to ease your sadness?
I just want to give a shout out to Bitcasino.io
a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
I don't know but why does it feels like this is promoted or a way to bring back the image of Bitcasino.io? Its accounts in this forum was red-tagged hence I don't really trust such platforms. And what is really the idea of making a thread just to make a review? this kind of thread doesn't belong here, better move this onto Service Discussion as it fits your thread's idea perfectly.
Enough said, giving you free spins isn't a good idea at all. If you were the one who made fault, you shouldn't be rewarded with it. It's funny that they gave you spins despite your shortcomings. It can be abused by anyone, hence i still woulnd't trust this.
I just want to give a shout out to Bitcasino.io
a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
I can't help but think that the timing of this post was just off. Although Bitcasino already gave a sensible explanation to the 171 bitcoin "won" by a certain LAngel, this still sounded like a PR move. a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
Anyways, congrats on getting your account back if your story is true. Did they ask you for a full KYC?
I almost believe on his public stint about those 171 BTC won since it's so convincing especially when he have video as proof of his claims but gladly bitcasino explains everything clearly and now he is busted lying that's why the tables has been turned down right now.
This shows that bitcasino is good for explaining things regarding if theirs an issue with their site.
Same perception when i do first read up on whats been posted on here which do really looks a PR to me but as other confirmed base of on users history then it turns out to be not.
Bitcasino is just getting some attention lately due because of that 171 BTC win but at least they do able to give solid explanation towards the situation.
For op, its good to hear that they do at least give out some free spins and as other said you should locked up this thread to prevent further replies.
I just want to give a shout out to Bitcasino.io
a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
I can't help but think that the timing of this post was just off. Although Bitcasino already gave a sensible explanation to the 171 bitcoin "won" by a certain LAngel, this still sounded like a PR move. a couple weeks ago, my account was hacked. It was my own fault, I didn't have 2fa set up. I've now fixed that issue, my account is secure (i hope). In that ordeal, the hackers withdrew around 11mbtc. Not a huge amount, but still. was not thrilled about it.
Bitcasino just sent me a note that they are going to give me some free spins for the amount that was taken from my account. Did they have to do that? no. Of course i'm happy about this, but I also feel this was the correct move as they have proven themselves to be more than trustworthy and will continue to play there. And I'm sure they know they'll get much more than that from me. :-)
Best,
wecanbothwin
Anyways, congrats on getting your account back if your story is true. Did they ask you for a full KYC?
Same perception when i do first read up on whats been posted on here which do really looks a PR to me but as other confirmed base of on users history then it turns out to be not.
Bitcasino is just getting some attention lately due because of that 171 BTC win but at least they do able to give solid explanation towards the situation.
For op, its good to hear that they do at least give out some free spins and as other said you should locked up this thread to prevent further replies.
Definitely a PR move from the Casino to keep their frustrated player due to hack. It is a nice move indeed, I commend Bitcasino.io in providing calming action towards their hacked player. I bet OP had learned his lesson to always enable 2fa or any secondary layer of security to his account. I hope every Casino will act the same way as Bitcasino in dealing with the same situation.
That's good to hear and you are lucky to have them fixed your issue. There are only a few who can resolve hacking situation and will provide you a freebies after it was resolved. Also, at least you have learned your lesson that enabling 2fa is really important when setting up an account.
And I'm sure they know they'll get much more than that from me. :-)
Glad also that you know about this, but hopefully you'll make sure you have your account secured with good password and 2FA next time.
Lesson learned but giving free spins is not a big thing, some gambling sites offers that for their clients from time to time.
It happens, at least you have learned a valuable and expensive lesson from the process. Having an additional layer of security is not useless, I agree it is sometimes time-wasting checking the phone for getting 60 seconds valid 2FA code but hackers will not be able to access the account without the authorization from your side. Get a second-hand phone which has no access to internet and you are good to go. The response of the casino is very professional, btw.
Don't know, is it their PR or no, but anyway, it's good to hear this thing. People usually hurry to complain when something goes wrong, and it's understandable. But we rarely can see people saying good words about services when it works as it supposed to or doing some good moves like in OP story. As you said, account hack was your fault and Bitcasino weren't obligated to give you free spins or something, but they still gave you. It's nice move.
bitcasino.io is a scam. they closed there old account because they were red trusted tons. They have a long histoty of stealing funds, scammy tatcics, kyc fraud, and many many other suspect things with over 100 scam accuastions going back years, i would not trust them with 50 cents far less 11 mbtc they lie and will use every trick to scam you
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