Topic: Let's cut Cryptsy some slack here people!!! - page 2. (Read 1622 times)

The best site. We love you too cryptsy

Me neither. If I had my trades complete within 10 seconds I might be tempted to make another one. Crpytsy holding trades for 30 minutes makes sure I can't profit as much and we all want that. Profit makes egos, egos make for mean people. If we all suffer and lose out on profit with Cryptsy, we can all be nicer people without egos.

Waiting 7-30 days for trouble tickets to be fixed means more time to clean the garage and less chance to make profit on coins. More clean garages for the world.

Having to wait hours and days for money to come back to our wallets, money we've paid fees on, is awesome. It reduces impulse spending. In fact banks should also place 7 hour holds on money we deposit and withdraw. Visit the ATM at 12 noon and come back at 7pm to be able to take the money out. Expecting your money back immediately is ridiculous.

cryptsy is making bank, thanks for the transparency.

Folks, I know you've been coming down hard on Cryptsy lately. But really people you should be much more understanding.

Cryptsy simply cannot afford to purchase servers and hire more people to deal with your issues. Employee BitJohn was recently quote as saying, they can barely make enough to "keep the lights on".

And so we've seen some "minor glitches" (as BigVern like's to call them) that include such minor issues as:

60 Bitcoins that don't belong to you just appear in your wallet

We'll steal your coinz
https://bitcointalksearch.org/topic/cryptsy-ate-my-ltc-midtransaction-anyone-else-had-same-experience-371270
https://bitcointalksearch.org/topic/cryptsy-robber-cryptsy-robber-cryptsy-robber-372788

5 day wait for withdrawals and negative balances

4 days for a deposit

Over 7 day wait for trouble tickets to be read

BTC goes missing for 5 days


Now at Cryptsy we're trying to solve these issues..........

We save you annoyance by preventing you from logging in at all

We solved the issue of withholding your money by simply disallowing trade cancellations:

Slow wallet transfers? We just give you negative balance. Problem solved!

Unsure about that last trade? We now hold your orders for 12 hours so you don't change your mind

Spending your coins foolishly? We'll keep your withdrawn money for 7 hours just in case

40 hours to deposit coins = more time to read a book

Making too many sporadic trades? One trade per hour sounds good

Six hour DOGE deposit times means more time to play with your dog

Money missing? Our own support section says just send us MORE

Happy Customer Testimonials
https://bitcointalksearch.org/topic/getting-out-of-cryptsy-383026

Our new and improved support system

http://robertmacbeath.wordpress.com/tag/cryptsy-sucks/

https://cryptsy.freshdesk.com/support/discussions/topics/74237

You are important to us

At Cryptsy we value you as a customer. That's why we have allowed these issues to prolong since November of 2013. That's three months of complete incompetence and disregard for you, the customer. We can't afford new servers to speed things up nor can we afford new staff to make sure you don't wait 21 days for your ticket to be resolved.

Just take a look at our profits from two weeks ago:

Collected Fees This Period:  (Jan 10 - Jan 16)
BTC Fees: 72.135 btc
LTC Fees: 353.474 ltc @ 0.0291 =  10.29 btc
XPM Fees: 71.88 xpm @ 0.00387 =  0.28 btc
Total:  82.705 btc (approx. $65,088)

And look at the pocket change we made the following week:

Collected Fees This Period:  (Jan 17 - Jan 23)
BTC Fees: 335.28 btc
LTC Fees: 1100.02 ltc @ 0.0266 =  29.26 btc
XPM Fees: 163.86 xpm @ 0.00357 =  0.585 btc

Total Fees Collected:  365.125 btc (approx. $287,353)

Yes, $287353 in ONE WEEK.

So you see, as we pay our investors and sip our wine and eat our caviar - all courtesy of the fees you pay us - you're not just a number to us, not just a BTC in the bank, you're very special to us and we handle problems in quick fashion.

Love
Cryptsy