And if you're upset that someone took a day off on a national freaking holiday, well, heads up -- you're not the center of the universe, and your concerns, no matter how major they seem to you, are not shared by everyone else. Take a breath and realize that in the greater scheme of things, one day more or less won't matter. We all knew the risks going in. The most obvious and brutal risk was the one where we lose absolutely every penny invested. That risk still exists. I don't think antagonizing the one person who could mitigate it is a wise move.
I'm sure everyone here is aware that it's Labor Day in the US. It's been posted repeatedly. KyrosKrane posted a fairly idealized version of what happens on Labor Day.
True, many small business are closed. A lot of people DO get the day off. But essentially EVERY retailer is open. I.T. workers continue to maintain systems and handle support calls. Auto repair shops are open. This is typically the hottest weekend of the year where I live, and the A/C repair companies do a booming business. I've been on call and worked on Labor Day weekend more times that I can count, and I wasn't exactly "unskilled labor".
The point here is yes, it's a holiday weekend. But it's NOT Christmas or Thanksgiving. WORK DOES STILL GET DONE. Especially time critical, unforeseen work. You know, the EXACT thing that is happening now.
I don't believe for a second that Steamboat's lack of response is due to the fact that he's "taking the weekend off". If so, it's completely inappropriate. The culture in the US is that if work NEEDS to be done on a vacation weekend, IT GETS DONE. PERIOD. Especially in technical and IT fields.
Sorry, I know that's a long winded way to say that the "Labor Day Weekend" excuse does not impress me in the least.
It's obvious at this point that Steamboat is scrambling to find a way to maintain his profit though all this, and not lose his ass. I guess I'm missing the logic of why he should face no risk while the group buyers face ALL the risk.
It's been alleged here that Steamboat has stated through email "We are not accepting refund requests at this time.". This needs to be addressed by Steamboat NOW.
I don't want to believe that Steamboat will leave us hanging here. But the frequency of his posts have been inversely proportional to the amount of money he's collected from this group buy. It's easy to start imagining that he's in personal damage control mode at the expense of the group buyers. I don't necessarily believe that - I don't WANT to believe it. But I'm increasingly faced with no other explanation.
I seriously expected to get up this morning and find a well thought out post by Steamboat, detailing our course of action. I can't tell you how disappointed I am to find no such post. This situation had gotten WAY out of hand, and I find the lack of timely updates here intolerable!
Nobody likes what's transpired here. Least of all Steamboat I'm sure. But it's time to "man up", make some decisions, and keep us informed. And if people want their chips refunded, I believe Steamboat is obligated to do so. To do otherwise would simply invite future lawsuits agains Steamboat himself, alleging that he failed to take proper steps to mitigate damages.