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Topic: Liquid Synergy Designs Inc. -ASIC mining hardware - page 69. (Read 423279 times)

full member
Activity: 123
Merit: 100
I wouldn't say useless.  Keeping your customers up to date builds rapport.  That's useful if you want repeat business.

Yeah, check up on TerraHashes thread. He isnt even responding to emails or phone calls. I wish I was in this position with steamboat rather then TH. Id be glad if TH gave as many updates as steamboat  Wink
KS
sr. member
Activity: 448
Merit: 250
I wouldn't say useless.  Keeping your customers up to date builds rapport.  That's useful if you want repeat business.

I meant the soothing gibberish. That's not keeping the customer informed, that's just delaying the complaining as much as possible (until the issue is resolved or you run for the hills).

I think SB should try to stick to a regular weekly update at least. He's working on things, he should let us know (setup a newsletter on the LSD site?).
sr. member
Activity: 266
Merit: 250
I'm fine as long as the wait is proportional to the news.  I figure steamboat doesn't want to be left with a warehouse full of parts and nothing to make with them, so I'm hoping he's working on something big.  Steamboat, just realize that you have more info than us, so it's easy for you to go without an update.  People like me are completely blind to what is going on and we are completely at your mercy at this point.  Twitter is perfect for this kind of stuff.  140 characters, once a day.  Easy peasy.

"Still working hard guys.  Thanks for your patience."

"Nothing new today, sorry to keep you waiting."

"Things may be looking up, more info to come soon."

"Last thing fell through, going another route."

"Waiting on info from third parties, hopefully things are shaping up."

"You guys are great; thanks for hanging in there."

"No word today.  Hopefully good news later this week."


That was one week's worth of theoretical updates.  I timed myself; to come up with them and type them took me 1 minute and 49 seconds.  That's 15.57 seconds per update.

Someone please explain how 16 seconds is too much time to post something.

Steamboat please take this advice, small updates are better than no updates or a biweekly update.
hero member
Activity: 742
Merit: 500
I wouldn't say useless.  Keeping your customers up to date builds rapport.  That's useful if you want repeat business.
KS
sr. member
Activity: 448
Merit: 250
I'm fine as long as the wait is proportional to the news.  I figure steamboat doesn't want to be left with a warehouse full of parts and nothing to make with them, so I'm hoping he's working on something big.  Steamboat, just realize that you have more info than us, so it's easy for you to go without an update.  People like me are completely blind to what is going on and we are completely at your mercy at this point.  Twitter is perfect for this kind of stuff.  140 characters, once a day.  Easy peasy.

"Still working hard guys.  Thanks for your patience."

"Nothing new today, sorry to keep you waiting."

"Things may be looking up, more info to come soon."

"Last thing fell through, going another route."

"Waiting on info from third parties, hopefully things are shaping up."

"You guys are great; thanks for hanging in there."

"No word today.  Hopefully good news later this week."


That was one week's worth of theoretical updates.  I timed myself; to come up with them and type them took me 1 minute and 49 seconds.  That's 15.57 seconds per update.

Someone please explain how 16 seconds is too much time to post something.



...and you can even make them *in advance*, cut&paste day by day, voilà! I'm sure there must be some random gibberish generator somewhere that can spill no-content stuff like that at the click of a button (don't even have to type it!).

And that would be sooo soothing. Useless. But soothing.
hero member
Activity: 742
Merit: 500
I'm fine as long as the wait is proportional to the news.  I figure steamboat doesn't want to be left with a warehouse full of parts and nothing to make with them, so I'm hoping he's working on something big.  Steamboat, just realize that you have more info than us, so it's easy for you to go without an update.  People like me are completely blind to what is going on and we are completely at your mercy at this point.  Twitter is perfect for this kind of stuff.  140 characters, once a day.  Easy peasy.

"Still working hard guys.  Thanks for your patience."

"Nothing new today, sorry to keep you waiting."

"Things may be looking up, more info to come soon."

"Last thing fell through, going another route."

"Waiting on info from third parties, hopefully things are shaping up."

"You guys are great; thanks for hanging in there."

"No word today.  Hopefully good news later this week."


That was one week's worth of theoretical updates.  I timed myself; to come up with them and type them took me 1 minute and 49 seconds.  That's 15.57 seconds per update.

Someone please explain how 16 seconds is too much time to post something.
hero member
Activity: 574
Merit: 500
The lack of info really is downright nuts at this point. Still have no clue what will become of my components+assembly+hosting that are sitting somewhere down in Florida.
member
Activity: 73
Merit: 10
"Chip shipment:
Yifu has stated he shipped the first batch on Monday. We are currently awaiting a tracking number. He has also stated the second batch should ship today or tomorrow."

8 days ago. 


Whether or not Yifu shipped them you should update.  I'll hold my tongue on the rest. 
sr. member
Activity: 294
Merit: 250
Can I get a refund for batch5? I can't find any info at all!

An email was sent out to all purchasers with info on how to request a chip refund. If you did not receive that email, you might consider emailing Steamboat to get added to the mailing list, and to have him send you the original email.

I somehow wasn't on the mailing list at first. To get added, I sent SB an email that was signed with my purchase bitcoin address, asking to be added to the list. You might want to make it clear on the subject line what you're requesting, and that it's time sensitive.
sr. member
Activity: 272
Merit: 250
Can I get a refund for batch5? I can't find any info at all!
hero member
Activity: 742
Merit: 500
Didn't SB apologize for the lack of communication...?

Yep...
legendary
Activity: 1652
Merit: 1057
bigtimespaghetti.com
well I was probably one of the last hold outs, requested a refund for 64 chips in group buy #1 & groupbuy #2.  I highly doubt even if steamboat ships these by mid october we'll be able to make even 1/3 ROI.  What a shitty situation, I hope steamboat can either A. Give us a better refund for assembly. B. Secure Gen2 Avalon chips and use them for our full assembled boards.  Any idea how steamboat is refunding shipping, testing, and full assembly?  And when the refunds will commence?

100% of shipping is refunded, 25% of assembly ($95 * .25 = $23.75/board) is refunded. The extra parts (anything you paid over $95 for kits/fully assembled miners, i.e. fans, standoffs, usb cables, etc.) are being held until something is figured out. If other next-gen boards can use them, that will be offered, if not, they can be shipped to you. These refunds come from SB requesting a refund for one of his batches.

I hope more people request refunds, which will shift the focus sooner than later from the K16s to refunds and next-gen projects.

I'm keeping my credit for two assembled boards on hold for now until I hear more about Steamboat's plans.  I believe steamboat alluded that those interested in his next venture could apply the assembly straight to that and just pay the difference, if any, between this gen and next gen boards.  Did I read that wrong?

You might be right, if that's the case I think many would want to do the same thing, myself included. Those details are unclear at this point, but hopefully SB will clear them up shortly.

Yes, that'd be nice.

There is no point in buying gen1 asics, but I'm hoping someone will figure out a way to make the K16 fully functional (and then plug in gen2 asics). I would like to know what's SB's POV on buying gen2 asics from Avalon... (I can't say I'm much thrilled at the idea, but as was discussed in the K thread, it'd be a shame/silly to let this effort go to waste).

Yes, there is significant effort tied up in these ventures. Makes me angry that Avalon still have guaranteed business because of it.
full member
Activity: 193
Merit: 100
It's been 2 weeks since I requested a refund and have still received no communication or refund.


Same here
I requested refund on the 12th and no sign of life from SB

yep, and then i read

32 chips
Batch 3
Refund request 13 Sep
Refund received 24 Sep


and feel really confident
newbie
Activity: 40
Merit: 0
It's been 2 weeks since I requested a refund and have still received no communication or refund.


Same here
I requested refund on the 12th and no sign of life from SB
KS
sr. member
Activity: 448
Merit: 250
well I was probably one of the last hold outs, requested a refund for 64 chips in group buy #1 & groupbuy #2.  I highly doubt even if steamboat ships these by mid october we'll be able to make even 1/3 ROI.  What a shitty situation, I hope steamboat can either A. Give us a better refund for assembly. B. Secure Gen2 Avalon chips and use them for our full assembled boards.  Any idea how steamboat is refunding shipping, testing, and full assembly?  And when the refunds will commence?

100% of shipping is refunded, 25% of assembly ($95 * .25 = $23.75/board) is refunded. The extra parts (anything you paid over $95 for kits/fully assembled miners, i.e. fans, standoffs, usb cables, etc.) are being held until something is figured out. If other next-gen boards can use them, that will be offered, if not, they can be shipped to you. These refunds come from SB requesting a refund for one of his batches.

I hope more people request refunds, which will shift the focus sooner than later from the K16s to refunds and next-gen projects.

I'm keeping my credit for two assembled boards on hold for now until I hear more about Steamboat's plans.  I believe steamboat alluded that those interested in his next venture could apply the assembly straight to that and just pay the difference, if any, between this gen and next gen boards.  Did I read that wrong?

You might be right, if that's the case I think many would want to do the same thing, myself included. Those details are unclear at this point, but hopefully SB will clear them up shortly.

Yes, that'd be nice.

There is no point in buying gen1 asics, but I'm hoping someone will figure out a way to make the K16 fully functional (and then plug in gen2 asics). I would like to know what's SB's POV on buying gen2 asics from Avalon... (I can't say I'm much thrilled at the idea, but as was discussed in the K thread, it'd be a shame/silly to let this effort go to waste).
member
Activity: 73
Merit: 10

Nice work! I would have been in about this position had everything gone as planned. But this is assuming that  all 16 chips
hashing per board last I heard/read this wasn't the case or was that fixed? Ether way, Seeing that it would still be possible to achieve ROI this late
in the game is awesome. If Avalon didn't drop the ball everyone involved would have made a nice chunk of change. Hopefully some or most of the remaining hardware can be put towards a bitfury or other chip venture as I'm totally jaded by this Avalon mess.

P.S. Keep up the good work with refunds ect Steamboat! 
sr. member
Activity: 266
Merit: 250
Shit, as long as I get a refund, and he processes them, that's all the communication I need right now.  Hope he does update us though.
hero member
Activity: 574
Merit: 500
Didn't SB apologize for the lack of communication...?
member
Activity: 72
Merit: 10
It's been 2 weeks since I requested a refund and have still received no communication or refund.



me too
rtt
newbie
Activity: 48
Merit: 0
Received refund for 480 chips, thanks steam had no doubts about you and awaiting refunds for assembly
...
Oh, did you submit the assembly refund request somehow too?
I never saw instructions for that.
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