Faucet can be claimed every minute with maximum 10 times per day. You can increase the number of claim by leveling up your account.
I do not see it, can you show me those who are saying withdrawal fees are high? I checked myself, the withdrawal fee is 0.0001btc. In my opinion, it is not that high compared to other casinos. There are many other casinos with higher fee, for example is the casino in your signature where the withdrawal fee is 0.00025btc.
Would be nice if their withdrawal fees will be dynamic and with other options like slow, standard to fast as sometimes the network is not too busy. Anyway, most casinos here have fixed fees and 10k is not so high if you are talking about casino withdrawal fees. If you are not fine with that fee, you can look for other casinos with minimal fees and for sure, you will find one.