Topic: margin terminal - over 25 spot and futures exchanges! Bots and more - page 54. (Read 268864 times)

Thank you!
Having had my own company since 1989 I had grave concerns for margin the second week of this month wondering about the prospects of continuation if sales dwindle to a trickle due to market influences.   Yesterday after "the Announcement" I remembered Jetbrains who changed their pricing model four times in five years. They have the best IDEs on the market for development in many programming languages. It was then I saw the truth in the matter, to have the best to sell you have to pay for the best coders and testers, that means a steady income stream.

I upgraded to Ultra in November because I was doing so well and am still very glad I did. Relative to market conditions had the pricing model changed in December when we were all going to the moon, my attitude would have been yeah whatever and I'll take a couple of subscriptions for my friends, but the market has halved since then and margin must continue. My business acumen has taught me that sometimes difficult change is a necessity and the alternative sucks.

Thank you for the Hero Discount!

I would like to know who they're your Hero early adopter customers, what's your plan for existing customers?
btw I already have license for bittrex.

Wow how did I miss that.... Ouch.

Thanks.

Go back to page 193 and scroll to the bottom (Announcement Post from Margin Team). You will see the new pricing model. Thanks.

What is a "Hero early adopter customers"? Is that all existing Leonardo customers?

Also, what is the subscription price for those who needs more than $3k limit? I can't seem to find any info on the new model on your website...

Thank you.

As most, I am a little disappointed on the turn of events, especially since it is totally unexpected and no hints from you guys,

To be honest, I think the actual software is a little premature to be considered as a valuable investment from users since it lacks some of the features I expect from subscription-based services (proper log, API, customization, chart drawings, full documentation, custom BOTs, AI language, etc).

I also think that most of us , early adopters, feel a little "unrewarded" for our trust in you as we were not advised properly of the changes of the price structure and not receiveing any real"advantage" for our early investments.

I think a lifetime 15-20% discount on the subscription price for early adopters could be an acceptable token to show us how much you appreciated our trust in your development.

On my part I will take advantage of your 6 month - 1 year try-out and watch closely if the software developes as I hope. If the development doesn't progress as I hope it will be time to look for alternatives.

Personally ( as I was in software developmet for many years) I think that  loosing your "loyal" early adopter customer base to pursuit grander scheme is a risky business. It is much harder to maintain customers than to gain new ones, but the early customers act  as your best ambassadors to grow the business.


 Good luck and thank you so far.

Pflip


Edit : well funny enough while I was tipying you came out with an even better proposal I suggested. Thank you, you action regaines a lot of trust

Update to the announcement

After discussing what we could do for our Hero early adopter customers, in recognition of the fact that you guys got us to this point, we have decided to give a special status of Hero to every leonArdo customer going forward. It won't just be that you have a Hero badge in your version of margin, but it entitles you to a 50% discount on all future margin terminal subscription payments. The offer will kick in if you sign up for a subscription within a month of your free period ending.

We wanted to also make the point that switching to a subscription based model is absolutely necessary for us. We are a real company, with real employees who have families and mortgages and have to be paid at the end of each month. If the market only saw month on month growth then it might be possible to survive by sticking to the lifetime license model, but this is not the case. Catastrophic events like what happened in mid January, where a lot of cryptos lost up to 70% of their value, have a huge effect on our revenue. This puts everything we have built up in danger and if not dealt with could mean us having to close for business - which would also mean no updates for leonArdo. This was not a decision we took lightly, rather one we couldn't avoid.

Edit: There seems to be some confusion so I'd like to clear it up. All leonArdo customers, even those who buy in the next couple of weeks before the switch, are considered Hero early adopter customers.

Thanks!.

Will there be any more development on leonardo before the switch over to margin?

What updates can we expect before development and support is abandoned?

What about API keys? Will API key changes still be supported for leonardo?

What about exchange API updates? As we know the exchanges often change/update their APIs which could mean that leonardo is totally redundant within a year if all exchanges update their APIs.

Like kriojenic I purchased the Ultra licence to support you guys and it would have been better for me to purchase the Single license and an additional market licence.

So we have basically paid to test and develop your business. We maybe lost a bit of money / profit along the way as due to bugs or things not working quite how we expected them to but it had been worth it while we had the prospect of a stronger, more robust and feature rich application in the future.

https://imgur.com/a/3SWZl

Ultra was the most expensive lifetime licence available and it allowed you to use 7 exchanges.

Non-Ultra was the more basic license that allowed you access to one exchange.

What is an Ultra and a non-Ultra customer,can u explain please?
 

Hi gnoe,

I am sorry you are disappointed and I understand your frustration.

However, you talk about us changing rules. What rules did we change exactly? You bought a lifetime license and you can keep leonArdo for life.

We have had an early adopter lifetime license for over 3 years and at some point we had to change to a subscription based model. Otherwise, we could not sustain our compan, leonArdo would end in any case and there would be no updates.

Rather than that future, we want to build a sustainable company.

>>Are you going to support it (Bugs, exchanges etc) too in the future or not ?
We cannot support two code bases I'm afraid. All effort will move to the new margin terminal.

We hope you decide to stay with us after your year of margin ends, but that will be your choice.

Best wishes,
Jonathan

So leoNardo team after just a few weeks, I got my Ultra/Lifetime license and I thought I was covered,
you're telling me what ?

That, I also have to pay for a subscription plan to get updates now ?

I remember back in December, telling us to get extra exchange licenses or ultra before the last price increase.

Why am I feeling like an idiot  ?

You changed the rules and left already customers/early adopters out of the 'new' margin product ?
Actually from updates.

... and what are you going to do with leoNardo ?
Are you going to support it (Bugs, exchanges etc) too in the future or not ?
I guess not.

Obviously, as an Ultra/Lifetime license holder, I have no intention to pay for any subscription, in case I was not clear.

You should treat better those who bought licenses and supported leoNardo.
Maybe you want to make a new start and leave us behind...who knows.

Very disappointed with this announcement !!!

Good bye Leo   

 
Not acceptable change.Small investors will go away the big ones will be never on the Leo side as more advanced products with incorporated AI are knocking into door, IMHO. (I would except $5/month for one exchange and 10BTC volume trading. )


But as I got it we can stay with the old version forever. Won't we?

This is a shitty way to thank your early adopters man, I believed in your product and advertise it to countless people. Gotten a few referrals out of them and many I didn't bother giving my email for the ref bonus because that's not why I advertised it. I bought the ultra license even though I'm nowhere near close to maxing my apis, I probably never will, I just wanted to support the development. Now you decide to rebrand - but ditch the old product? A year of service of the new "rebranded" product is a shitty way of saying thank you to your older supporters, especially those who got here before the price hike. Not to mention this isn't "lifetime" product anymore either. I get it you need to stay competitive and fund the company but at least reward the people with a real lifetime subscription to those who allowed you to get to where you are by funding you. I see you guys going far, but this is a shitty move.

Jumping from 3k usd per 1 exchange to 100k usd per multiple exchange seems to be huge difference between two options.
You should consider something between IMHO.

Best Regards

In my case, the balance will exceed 3k for sure... What's the plan above this one and how much?

I understand. At least there should be some sort of discount or promotion for early adopters like us who paid for the lifetime license.

Wow, that was unexpected, I had considered that as a possibility, but a long shot. Thanks for the explanation.

Instance to instance awareness will need to be incorporated, sounds grizzly. I'd want to throw a lot of testing at that. 

Thanks for ensuring leonArdo/margin has a bright future.