Hi Guys, sorry for the delay in responding. I have been in Peru for the "Peru Gaming Show", there is plenty of exciting things happening in South America.
In relation to bet size restrictions and delays in bets being set, the only clients this happens to are abusers of the system, such as clients with numerous accounts. Our horse racing product has professional traders looking at the bets, so if your bet takes a few seconds to be accepted that is a trader just having a look. As for the claim of 1minute+ I have never experienced anything like that, Im sure that if this has happened it must have been a system glitch rather than a client specific incident.
Again sorry for the delay in response, I usually try to get to bitcointalk daily.
Hi Shaun, have read this thread from the beginning, in my opinion you come over as what used to be called "a trier", so fair play to you.
I am disappointed to learn that your 'professional traders', are delaying bets.
Two reasons for this, the first is the fact that it is a kind of cheating, and I am talking from the perspective of being involved in betting for the last 42 years on either side of the fence.
In pre internet days, a punter asked for a bet, and it was either accepted or declined, instant, just as it should be. By delaying you are leaving open yourselves to the suspicion of after timing as regards price movements, not a good thing.
Secondly, by adopting this procedure, you are showing no flair or initiative. Again before the internet a bookmaker would love a few clued up punters, because if the bookmaker was any good, he would use the punters knowledge and his own skill to his advantage, by adjusting prices on other horses, before the industry show does.
It was suggested that by a one of your customers, in this thread, that you introduce a display max bet, I think it would be a good move for your firm.Would keep punters happy, and an happy punter can be a great asset in spreading awareness of your firm