Play some lottery 0.2mbtc\ticket and free for few days. Win 2mbtc from free lotto.
Withdraw day ago, confirmed with e-mail.
But still nothing in my wallet.
Support didn't answer, telegram (last seen) 30th july...
Silence.
Hi, if I have identified your account and withdrawal correctly, our payments team member that reviewed your withdrawal found that it was one of tens of duplicate accounts all presumably created to exploit the Free Crypto Lotto. From a quick review, the evidence seems quite conclusive. I won't post more evidence here unless you want me to, but the activity seems clearly against the 8BET terms of use which only allow one account per user.
This sort of exploitation of the free lotto (creating many tens of accounts just to claim the freebies) is something that our team must actively combat, as it is essentially STEALING from other genuine players and we take our responsibility in maintaining a fair and 100% return lotto very very seriously. We won't allow any malicious usage to bleed funds out of the system that should rightfully be intended for genuine fair players.
In terms of the delay in responding to your withdrawal or your queries, our team prioritizes withdrawals and support queries from genuine players - so when an account clearly shows indicators of malicious use, it goes to the bottom of our support queue so our team only deals with this after we are done with other tasks that actually add value to the ecosystem.
You can expect that your withdrawal will probably be rejected soon, and our team will provide the reason why. However, your account won't be locked or blocked in any other way - so if you wish to contest the decision and counter the evidence of duplicate accounts, you will have the opportunity to do so. In the unlikely event of our screening being incorrect, we will of course reverse the decision.