No problem at all, that's what we're here for!
So, what are the minimal withdraw for them - both for pay-games and free one?
For players of the the pay games (across all cryptocurrencies) there is theoretically no minimum imposed. There are of course practical minimums (dust thresholds) where a ridiculously small amount might not even be processed by the network - in which case the player requesting this would be contacted accordingly.
For players playing ONLY the Free Crypto Lotto the current minimums are 6 mBCH, 1 mBTC and 60 mLTC respectively.
Deposits aren't processed automatically at the moment, they are all reviewed by someone before being approved for processing. It could be a few hours or at most a few days. It's quicker for regular players than brand new accounts. Regular players who might have been previously reviewed for their other previous withdrawals will go through pretty quickly, but there are a few checks that are done on new accounts, especially accounts that are only playing the free games. This is necessary as we've had several multiple-account attacks attempting to exploit the free tickets, and the checks to block these attacks keep the overall system and ecosystem viable for all for the long term.