Its been a while, but i am still not received my coins,and i need them urgently
No reply from their support yet.
Topic: MERCATOX - Cryptocurrency and E-currency Exchange. E-wallet. P2P Exchange - page 17. (Read 49127 times)
December 29, 2017, 12:45:27 AM
Does anyone having a problem with withdrawal stuck in processing status???
Its been a while, but i am still not received my coins,and i need them urgently
No reply from their support yet.
Its been a while, but i am still not received my coins,and i need them urgently
No reply from their support yet.
December 28, 2017, 10:36:18 AM
I am not sure who can help but then 2FA authentication was enabled for my account for Mercatox and due to OS crash I had to reinstall Android on my phone. Now I am not able to login to my Mercatox account as it keeps prompting me for the code. I have reset my password thinking it will solve the issue but it didn't. I even wrote to [email protected] multiple emails and even sent them Tweet but no one is responding and I am not sure what to do.
Is there anyone where who can guide me what needs to be done in order to get back in as I have funds in there?
Thanks and have a nice day.
Is there anyone where who can guide me what needs to be done in order to get back in as I have funds in there?
Thanks and have a nice day.
December 28, 2017, 10:04:09 AM
Not looking good guys every where I look your exchange is pointing to a scam site please provide legit info and users that have been paid. I refuse to use your site until further reviews.as of now your a scam site
December 28, 2017, 08:15:56 AM
i send support twice
first support ticket is for xrb and mercatox dont answer
second support ticket is for another and mercatox answer that
is that normal ?
first support ticket is for xrb and mercatox dont answer
second support ticket is for another and mercatox answer that
is that normal ?
I'm considering to open a scam accusation if mercatox within 48hours won't solve my issue.
I'm really tired; It is also not possibile to not receive any reply from them (Any one !!!).
i will open a scam accusation
December 28, 2017, 07:10:39 AM
i send support twice
first support ticket is for xrb and mercatox dont answer
second support ticket is for another and mercatox answer that
is that normal ?
first support ticket is for xrb and mercatox dont answer
second support ticket is for another and mercatox answer that
is that normal ?
I'm considering to open a scam accusation if mercatox within 48hours won't solve my issue.
I'm really tired; It is also not possibile to not receive any reply from them (Any one !!!).
December 27, 2017, 05:35:32 PM
i send support twice
first support ticket is for xrb and mercatox dont answer
second support ticket is for another and mercatox answer that
is that normal ?
first support ticket is for xrb and mercatox dont answer
second support ticket is for another and mercatox answer that
is that normal ?
December 27, 2017, 09:16:30 AM
it's amazing the volume coming to crypto and the transaction volumes these exchanges get. Little wonder it takes forever for support to get to us.
Why can't they hire hell of a lot more support?!! They certainly can afford it.
Sad. Real sad
Hopefully, they will get to you.
Why can't they hire hell of a lot more support?!! They certainly can afford it.
Sad. Real sad
Hopefully, they will get to you. Exchange is great; Automatic withdraw is absolutely FANTASTIC, but I don't like the way that they manage their support.
December 27, 2017, 09:15:24 AM
it's amazing the volume coming to crypto and the transaction volumes these exchanges get. Little wonder it takes forever for support to get to us.
Why can't they hire hell of a lot more support?!! They certainly can afford it.
Sad. Real sad Hopefully, they will get to you.
Why can't they hire hell of a lot more support?!! They certainly can afford it.
Sad. Real sad
Hopefully, they will get to you. December 27, 2017, 09:08:55 AM
Hi there. Please process my transaction EDFEA6CF37932EBE4EA5D1E3267C0EF2. I'm waiting from 2 days and now I'm really tired to wait yet.
I've written a ticket and I've sent my document for the verification; I haven't received any reply from you.
I've written a ticket and I've sent my document for the verification; I haven't received any reply from you.
December 24, 2017, 01:01:24 AM
PEБЯTA КTO HИБУTЬ ЗHAET КAК CBЯЗATCЯ C БИPЖEЙ ПИШУ HA ПOЧTУ [email protected] OTBETA HET ДPУГИX КAHAЛOB HE HAШOЛ TEЛEФOH TEЛEГPAM BAЦAП.
December 23, 2017, 06:30:06 PM
Error 2FA code incorrect чтo дeлaть нeмoгy зaйти !!
December 23, 2017, 06:15:13 PM
Aдмины ecть ? нeмoгy зaйти нa биpжy ввoжy 2FA cкидывaeт чтo дeлaть!!!
December 22, 2017, 12:15:24 PM
I think Mercatox is having problem on ETH deposit same with all the ERC20 token, if you try to deposit it will show you a not_available on the address bar, please have a look at it thank you.
It is due to the ETH network congestions. Thousands of unconfirmed transactions...
December 22, 2017, 01:37:57 AM
I think Mercatox is having problem on ETH deposit same with all the ERC20 token, if you try to deposit it will show you a not_available on the address bar, please have a look at it thank you.
December 20, 2017, 03:33:35 PM
Can't login since 5 days. I dont receive any E-mail to confirm the login
I think this site is scam!!
I think this site is scam!!
December 20, 2017, 03:26:32 PM
Биpжa вooбщe paбoтaeт?
У мeня yжe двa чaca нa бaлaнc ничeгo нe нaчиcляeтcя, тex. пoддepжкa мoлчит?
Oтпpaвил ltc тpaнзaкция пpoшлa ycпeшнa, a нa этoй биpжe бaлaнcы нyлeвыe.
Exchange even work?
I have two hours to balance anything not paid technical support is silent?
Sent ltc transaction is successful, and this exchange balances is zero.
У мeня yжe двa чaca нa бaлaнc ничeгo нe нaчиcляeтcя, тex. пoддepжкa мoлчит?
Oтпpaвил ltc тpaнзaкция пpoшлa ycпeшнa, a нa этoй биpжe бaлaнcы нyлeвыe.
Exchange even work?
I have two hours to balance anything not paid technical support is silent?
Sent ltc transaction is successful, and this exchange balances is zero.
December 18, 2017, 07:05:33 PM
I'm not getting login confirmation emails anymore in my hotmail account, but I used to get them up to 4 days ago? I made a new account to contact support, and that email does get confirmation emails. It's not in my junk folder in my hotmail. Anybody know what could be the problem? Support hasn't responded yet:/.
Thanks
Thanks
December 16, 2017, 02:51:14 PM
Maybe you need to check your spam folder, if it is not there means there is something wrong with the system. Anyway why did you even bother to register while there are some issues here? Stays on your previous exchange that you used to trade will be a wiser decision imho.
No it wasn't in the spam folder I just never received it. As far as I know there isn't another way to have them resend the email. When I was signing up I didn't know that they have any issues otherwise I wouldnt've bothered. Oh well I guess I won't be using that exchange.edit
I finally received my confirmation email so I could log in on the 19th.
December 16, 2017, 07:09:50 AM
Thank you MERCATOX, I have got my coins now. ALL GOOD N HAPPY.
December 16, 2017, 03:30:55 AM
I registered for a new account 2 days ago and never received the confirmation email I need to log in for the first time. Is there anything I can do or do I just have to wait until they sort out all their issues first?
Maybe you need to check your spam folder, if it is not there means there is something wrong with the system. Anyway why did you even bother to register while there are some issues here? Stays on your previous exchange that you used to trade will be a wiser decision imho.
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