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Topic: Minexcoin - A new era of payments - page 22. (Read 646785 times)

member
Activity: 518
Merit: 10
December 11, 2018, 05:49:16 PM
becouse minexsystems failed to deliver the cards within the date they announced to users before the sale of the cards...they should pay a penalty....
Cheesy Cheesy Cheesy You are not 12 years old boy to make that requests )))

So if you demand to get product that you paid in advance, on time, you are a 12 year old child? It would be better that you don't defend mnx that much, you bury them too deep!
sr. member
Activity: 916
Merit: 312
December 11, 2018, 04:27:04 PM
Get your head straight. Any crypto card will in essence always be a regular bank card since the banking world still works in fiat. There will alsways be a conversion, whether automatic or manual to fiat, to load to the cards with funds you can spend.


You repeated and confirmed exactly what I wrote.

Therefore if everything was working or was on the verge of working why all the delay?

Why did Borys go with the card partner he is with now and why did he not use them earlier instead giving us lies about Novarise and CSOB?

Maybe because novarise just came along their path and those negotiations were already more advanced then with the other issuer, so they parked them until they needed them again. Easy explanations. You can negotiate with multiple partners you know.
Its like shopping online, you pick from various options the company who can deliver the fastest, and when it turns out they cant deliver on time you pick another company.

Surely the Minexsystem company should have dealt in that situation better, the fault lay with Borys.

Making a deal with Novarise Secrecy was a clear sign on high level on incompetence inside Minex.They didnt bother to check who is that guy when even a look on his FB and Twitter pages was enough to see that he is one of quick-rich scheme scammer.


But there are much more serious issues which cant be named as incompetence:

- false statement made in pre-ICO phase about making a deal with prominent european bank to buy share in Minex for 1705.44 BTC through buying 1.095 millions of MNX. Prominent european bank paid for a share in Minex in BTCs + in that time(late 2016),Minex wasnt existed( it was founded 22.Aug.2017)??  Big bank paid anonymous ICO in BTCs and despite Minex wasnt registred as a company. That was big,fat lie ,because Minex had to return money to investors in case that pre-ICO selling was unsuccessfull.This way,they avoided it.Should be noted that announcement of that deal was made by Boris son himself who are now trying to launch another ICO,Republia.

- launching Minex with 70% parking rate was a clear sign that whole project was made more as a short-lived fradulent HYIP scheme than stable long-term project. Build-in hyperinflation is never sign of project longevity.

- Minex was collected more than enough money to realize complete whitelist. They realized almost nothing,so question is where is the money,if Minex wasnt spent in on project? If someone in business took money to make something and he didnt deliver it ,he has to pays compensations or go to prison for fraud.

- making only InstaBuy and not InstaSell , as a complete tool for price regulation via OTC buy/sell option is not due to incompetence.Everybody knows that if you make only option for selling of coins , it will inevitably lead to continuous price decline.You can make such system only if your real intention is to make money by selling premined coins to naive people who believe in project, all along to the bitter end

- CSOB agreement false announcement wasnt misunderstanding.You can named it as misunderstanding if Minex had some business agreement with CSOB ,but misinterpreted it somehow.

- cant be just incompetence advertising payment card program and collecting money for cards in advance for months,despite Minex has never had any agreement for issuing branded payment cards. Minex was aware of not having issuing contract,but it kept advertising payment cards with all theirs features.They were aware that it will mislead people to believe that it is just one small step from card delivering,because nobody cant give card features without having issuing contract first.

legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
December 11, 2018, 02:42:09 PM
Get your head straight. Any crypto card will in essence always be a regular bank card since the banking world still works in fiat. There will alsways be a conversion, whether automatic or manual to fiat, to load to the cards with funds you can spend.


You repeated and confirmed exactly what I wrote.

Therefore if everything was working or was on the verge of working why all the delay?

Why did Borys go with the card partner he is with now and why did he not use them earlier instead giving us lies about Novarise and CSOB?

Maybe because novarise just came along their path and those negotiations were already more advanced then with the other issuer, so they parked them until they needed them again. Easy explanations. You can negotiate with multiple partners you know.
Its like shopping online, you pick from various options the company who can deliver the fastest, and when it turns out they cant deliver on time you pick another company.

Surely the Minexsystem company should have dealt in that situation better, the fault lay with Borys.
jr. member
Activity: 192
Merit: 5
December 11, 2018, 02:35:29 PM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

Yes I paid with Mnx that is now worthless. At least other companys refund you in reasonable time not this fuckery that minexsystems are doing here.

 Grin Grin Grin C'mon mate. You are in cryptoworld. If the price will be 2 times bigger than at time when you paid for card did you requested euros or MNX?  Grin Grin  The main rule in crypto is do not invest more than you can lose.  My suggestion to is to relax and wait for card. After end of the test cards will be sent to customers. If all documents sent and updated correctly of course.

Crypto world or not when you sell a product and advertise it to be shipped in September then you deliver or if you dont then at least refund the god damn money.

becouse minexsystems failed to deliver the cards within the date they announced to users before the sale of the cards...they should pay a penalty....
Cheesy Cheesy Cheesy You are not 12 years old boy to make that requests )))
How is this Temhuk scammer not in prison yet with his lover Boris?

No fucking clue. Dude is spouting nonsense counter arguments left and right. Thanks for Temhuk though, I gonna call up Customer Protection service tomorrow.  Grin
jr. member
Activity: 126
Merit: 6
December 11, 2018, 02:21:27 PM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

Yes I paid with Mnx that is now worthless. At least other companys refund you in reasonable time not this fuckery that minexsystems are doing here.

 Grin Grin Grin C'mon mate. You are in cryptoworld. If the price will be 2 times bigger than at time when you paid for card did you requested euros or MNX?  Grin Grin  The main rule in crypto is do not invest more than you can lose.  My suggestion to is to relax and wait for card. After end of the test cards will be sent to customers. If all documents sent and updated correctly of course.

Crypto world or not when you sell a product and advertise it to be shipped in September then you deliver or if you dont then at least refund the god damn money.

becouse minexsystems failed to deliver the cards within the date they announced to users before the sale of the cards...they should pay a penalty....
Cheesy Cheesy Cheesy You are not 12 years old boy to make that requests )))
How is this Temhuk scammer not in prison yet with his lover Boris?
sr. member
Activity: 728
Merit: 259
December 11, 2018, 02:02:54 PM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

Yes I paid with Mnx that is now worthless. At least other companys refund you in reasonable time not this fuckery that minexsystems are doing here.

 Grin Grin Grin C'mon mate. You are in cryptoworld. If the price will be 2 times bigger than at time when you paid for card did you requested euros or MNX?  Grin Grin  The main rule in crypto is do not invest more than you can lose.  My suggestion to is to relax and wait for card. After end of the test cards will be sent to customers. If all documents sent and updated correctly of course.

Crypto world or not when you sell a product and advertise it to be shipped in September then you deliver or if you dont then at least refund the god damn money.

becouse minexsystems failed to deliver the cards within the date they announced to users before the sale of the cards...they should pay a penalty....
Cheesy Cheesy Cheesy You are not 12 years old boy to make that requests )))
jr. member
Activity: 408
Merit: 3
December 11, 2018, 01:51:36 PM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

Yes I paid with Mnx that is now worthless. At least other companys refund you in reasonable time not this fuckery that minexsystems are doing here.

 Grin Grin Grin C'mon mate. You are in cryptoworld. If the price will be 2 times bigger than at time when you paid for card did you requested euros or MNX?  Grin Grin  The main rule in crypto is do not invest more than you can lose.  My suggestion to is to relax and wait for card. After end of the test cards will be sent to customers. If all documents sent and updated correctly of course.

Crypto world or not when you sell a product and advertise it to be shipped in September then you deliver or if you dont then at least refund the god damn money.

becouse minexsystems failed to deliver the cards within the date they announced to users before the sale of the cards...they should pay a penalty....
jr. member
Activity: 192
Merit: 5
December 11, 2018, 01:32:36 PM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

Yes I paid with Mnx that is now worthless. At least other companys refund you in reasonable time not this fuckery that minexsystems are doing here.

 Grin Grin Grin C'mon mate. You are in cryptoworld. If the price will be 2 times bigger than at time when you paid for card did you requested euros or MNX?  Grin Grin  The main rule in crypto is do not invest more than you can lose.  My suggestion to is to relax and wait for card. After end of the test cards will be sent to customers. If all documents sent and updated correctly of course.

Crypto world or not when you sell a product and advertise it to be shipped in September then you deliver or if you dont then at least refund the god damn money.
sr. member
Activity: 728
Merit: 259
December 11, 2018, 11:42:10 AM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

Yes I paid with Mnx that is now worthless. At least other companys refund you in reasonable time not this fuckery that minexsystems are doing here.

 Grin Grin Grin C'mon mate. You are in cryptoworld. If the price will be 2 times bigger than at time when you paid for card did you requested euros or MNX?  Grin Grin  The main rule in crypto is do not invest more than you can lose.  My suggestion to is to relax and wait for card. After end of the test cards will be sent to customers. If all documents sent and updated correctly of course.
jr. member
Activity: 192
Merit: 5
December 11, 2018, 11:34:25 AM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

Yes I paid with Mnx that is now worthless. At least other companys refund you in reasonable time not this fuckery that minexsystems are doing here.
legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
December 11, 2018, 11:26:58 AM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.
You paid in MNX and you will be refunded in MNX. Or you can get card when they will be shipped out. Just an example, when you buying something at AliExpress and then you want to get refund it will be converted from China currency to your local currency by bank rate on the moment of refund transaction.

80% of what we paid can be refunded?!
You can have this rule if you release cards on time since you have a lot of delays time, you only can think about your penalty rate to card buyer.
You are referring to the practice of Aliexpress, they refund 100%.
Also, for example, when I'm late to my bank with credit repay, they calculate interest on late. so you promised the end of September, and You postponed for the end of October. Now is December and still nothing.
do you really think you do not owe anything to anyone of your cards buyers?
sr. member
Activity: 728
Merit: 259
December 11, 2018, 11:18:02 AM
Get your head straight. Any crypto card will in essence always be a regular bank card since the banking world still works in fiat. There will alsways be a conversion, whether automatic or manual to fiat, to load to the cards with funds you can spend.


You repeated and confirmed exactly what I wrote.

Therefore if everything was working or was on the verge of working why all the delay?

Why did Borys go with the card partner he is with now and why did he not use them earlier instead giving us lies about Novarise and CSOB?
It's simple. When Minexcoin got contract with Novarise about cards they named name of partner(Novarise) But that partner failed to provide card services and contract was terminated. All misunderstandings with CSOB was sorted and now that's in the past. That's no lies, it's normal situation in business. If you going to the phone service and they promising to repair your phone in 2 days but can't do that because delivery service failed to deliver new screen do you starting to run around and scream about scam and lies, or you simply wait while they got new screen?
full member
Activity: 271
Merit: 103
December 11, 2018, 11:09:53 AM
Get your head straight. Any crypto card will in essence always be a regular bank card since the banking world still works in fiat. There will alsways be a conversion, whether automatic or manual to fiat, to load to the cards with funds you can spend.


You repeated and confirmed exactly what I wrote.

Therefore if everything was working or was on the verge of working why all the delay?

Why did Borys go with the card partner he is with now and why did he not use them earlier instead giving us lies about Novarise and CSOB?

Maybe because novarise just came along their path and those negotiations were already more advanced then with the other issuer, so they parked them until they needed them again. Easy explanations. You can negotiate with multiple partners you know.
Its like shopping online, you pick from various options the company who can deliver the fastest, and when it turns out they cant deliver on time you pick another company.
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
December 11, 2018, 11:06:13 AM
Get your head straight. Any crypto card will in essence always be a regular bank card since the banking world still works in fiat. There will alsways be a conversion, whether automatic or manual to fiat, to load to the cards with funds you can spend.


You repeated and confirmed exactly what I wrote.

Therefore if everything was working or was on the verge of working why all the delay?

Why did Borys go with the card partner he is with now and why did he not use them earlier instead giving us lies about Novarise and CSOB?
full member
Activity: 271
Merit: 103
December 11, 2018, 11:01:59 AM
They have cards in testing now and anyone who want and can get one test card in MNX office in Kiev. And some people already done that and using their cards now.

Since you are one of the card tester right? When can expect another video of card use? Is it not possible to test card out of Kiev?
One video is available in Telegram and couple videos more coming soon. Find me there, I have same nickname there. I'll send you it there.


What is point of making videos with cards which are not the ones which users will( maybe) get in the future?? It is pointless.

Wait to finish all necessary issuing and regulatory things and when the first batch of valid,usable cards arrive then make video.

Otherwise, it will be just one more misleading distraction which costed Minex losing theirs reputation.




No it is not. This card has nothing with future card.

Minex clearly stated it in the article that they have no even issuing contract which is first step in getting valid payment card.

Test card only as Temhuk confirmed.


The thing with "test" cards is that they ALL work. They are supplied by VISA/Mastercard with PINs so they will work and ALL transactions will go through as long as there is a US$/EUR/etc FIAT balance to withdraw from. These Minex scammers are claiming they are doing something "big" by testing cards but any company can ask VISA/Mastercard for test cards and get them.

Borys and his team has overseen this Minexsystem project which had a $169 million market capital less than a year ago to a company with less than $3 million market capital today.

Scammers



Yes, it is completely useless testing ordinary bank cards,except if they had idea to present them as a proof(invalid one) that they will offer real cards soon and mislead investors once more.

There were so many misleadings,lies, false announcements,that nobody will trust them any more without presenting hard proof for theirs words



Get your head straight. Any crypto card will in essence always be a regular bank card since the banking world still works in fiat. There will alsways be a conversion, whether automatic or manual to fiat, to load to the cards with funds you can spend.  The platform making those conversions are tested and they picked a random bank to test it with. Replace bank with the final issuer and we have our cards.
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
December 11, 2018, 11:01:15 AM
it's possible to order Minexpay card only with MNX

So it that case Dirtpaw has a case because to be upset and frustrated because his investment became almost worthless.

If he paid 100€ for a card that never came but now costs 5€ and he will get back 4€ as a refund then it is another reason people are fed up with Minexsystem.

Why did you make all those announcements about CSOB and Novarise when there was nothing there except hot air and hype?
newbie
Activity: 36
Merit: 0
December 11, 2018, 10:56:59 AM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.

Did you pay in EUR or did you pay in ETH?
it's possible to order Minexpay card only with MNX
the price of the Minexpay card is tied to MNX. Now it's pretty cheap.The most expensive card now costs about $ 60. Is there an annual maintenance fee?


If i was in your shoes i wouldn't risk ordering the card right now.
sr. member
Activity: 728
Merit: 259
December 11, 2018, 10:36:08 AM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.

Did you pay in EUR or did you pay in ETH?
it's possible to order Minexpay card only with MNX
the price of the Minexpay card is tied to MNX. Now it's pretty cheap.The most expensive card now costs about $ 60. Is there an annual maintenance fee?
It's for free.
Here is link to the FAQ from minexpay site  https://faq.minexpay.com/article/243-what-is-the-card-annual-maintenance-cost
hero member
Activity: 770
Merit: 500
December 11, 2018, 10:29:38 AM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.

Did you pay in EUR or did you pay in ETH?
it's possible to order Minexpay card only with MNX
the price of the Minexpay card is tied to MNX. Now it's pretty cheap.The most expensive card now costs about $ 60. Is there an annual maintenance fee?
sr. member
Activity: 728
Merit: 259
December 11, 2018, 10:10:35 AM
Is there an option for us to apply for a refund for the card? Or it is not possible right now?

thanks

Good luck getting a refund. I have been asking for a refund for 2 months now. All I get is " Refunds will be processed after cards are released". They sure are taking their sweet time to actually send any cards so you getting a refund at the moment is close to 0. I gave them an ultimatum. If i dont get refunded this month i am calling Estonian Customer Protection services as Minexpay is handled through Minexsystems daughter company Chain2Pay OÜ.


How can a company be taken seriously when they have not addressed a refund request that was done initiated 2 months ago?

I think you should report them to the Estonian authorities without delay. Their conduct towards you is a disgrace.

Oh they addressed it several times. Every single time same anwser. " refund will be processed after cards are shipped and only 80% what I paid."

So I paid 100€ for a fantasy card that now costs 5€ and I get back 4€.

Did you pay in EUR or did you pay in ETH?
it's possible to order Minexpay card only with MNX
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