NineLives, the 2 miners you sent me is not as described. I demand a full payment refund, which also includes the shipping it might cost me to return to you. I have consult my lawyer. and I am advised to report your company to the trading standard if you fail to comply. Also I want the refund as bitcoin.
I will send you a formal letter later, detailing the regulatory requirements which you must comply. As your term and conditions of your business does not comply to the UK trading standard.
Woooooww. Where the hell did this come from? I've just seen this.
You told me the fault on one of the units which we agreed to swap when UK stock arrives but nothing on the other? Not even a telephone call? And the first thing you do is threaten and demand your money back? I'm shocked. Call me. You have our number and launch a complaint properly please so its dealt with in the correct manner.
I will send you a formal email tomorrow. I am not happy that the first miner can't be overclock as supplied, you told me that if I change the clock rate to 1600, this will get me to 230 GH/s, this is not the case. Therefore this item was sold to me not as described. Also the second miner is faulty, and can't even hash at all. I also see that this is not as described. Therefore I also want the refund for this one. I want payment back using bitcoin. I am letting you off, for the waste time I could have had if they are up to the desciption.
Kenshin, this is now the final time I will reply to your slander and threats. I think all members of this thread have had enough of you. Let me make this simple:
A: no one asked you to do anything. No one asked you to open the unit and change the fans the very first day you got it? I did not give you permission to firmware upgrade? I did not give you permission to overclock. If a customer asks me on how to overclock, I will answer BUT I will follow by saying "THIS WILL VOID YOUR WARRANTY". I remember telling you this but your answer was: I DON'T CARE. More importantly, when did I tell you this? In-fact, don't answer unless you can prove it. I clearly can't remember telling you in writing to overclock and it won't break your warranty.
B: go read the terms and conditions on our website: http://www.mininghardware.co.uk/en/content/3-terms-and-conditions-of-use
Do you see where it says +/- 10%. It means the figure is estimated @ plus or minus 10% which is 207. READDDDDC: why didn't you call me with your concerns or try and contact me regarding and expectation of 230GH/s? You have my number too? You could have easily expressed your concern via the correct channels? I'm not a nasty guy and you pleasantly told everyone here that you appreciated me spending an hour with you via teamviwer weeks ago. If you approached me with your over clock concern, I would have happily spoke to you.
Finally. Your attempt of mining bitcoin then trying to offload will not work with your trading standards and law threat. Terms and conditions were very carefully written and clear. Any solicitor or trading standards who will have read it would have told you to read and absorb. Throwing demands like that just doesn't work.
We all know what you did to your miners by telling us all how you customized the units. How your firmware is custom etc etc. Kenshin, quite simply, you have voided your warranty a long time ago. And before you try and delete all your posts; its too late, I already made a copy a few days ago of everything on this thread and I believe the admins will also help to gain any communications if required.
So, I now recommend getting some proper advise to whom ever you need. The law is also there to protect me from guys like you. And yes, I understand law very well as we also own a law firm in the family business.
I will now ignore you on this thread and ask that you communicate by the correct channels if you do not agree to your warranty being broken. If you continue to harass then I WILL pursue further action.
Once again, pickup the phone and call me if you want to express your concerns and options. That is not hard!!!