Good luck to all of us and we hope to see more, feedbacks like this, because customer care and support is an integral party of a casino, and we as gambler we take them very serious.
Those casino who are serious listening to the gamblers feedback& probelms and then act accordingly if possible and therefore gain the trust of the user and it also help them to gain trust. MonkeyTilt is doing a good job indeed. One of the biggest reasons that shows the casino may do well in the future is the fact they are active on this forum and really means to get a positive participation from the community.