My account request was rejected by MtGox - what should I do? - page 2.

Calavera

member

Activity: 74

Merit: 10

Quote from: beeph on June 24, 2011, 02:00:20 AM

The only reason they relased the password hashes was SO PEOPLE COULD CRACK THE HASHES FOR THEM. NOT TO BRAG. NOT FOR THE 'LULZ'

I agree that using balances is debatable, but it's only part of the information that he's using. Obviously he's going to use as much information as he thinks he can verify. However, your above quoted statement is wrong. If they just wanted people to crack the hashes they would have been posted them without the accompanying account information. Posting the entire user table very much devalues its contents.

M4v3R

hero member

Activity: 607

Merit: 500

I only provided password (which was 10 chars long) and got accepted. I didn't have any funds there though, because I've withdrawn everything just before the incident. Lucky me Cheesy

.

fujiwara

newbie

Activity: 38

Merit: 0

Quote from: 0x00 on June 24, 2011, 04:06:07 AM

My old password 50 characters long, completely random. I also provided my LR account. Still got rejected.

lol! this is starting to smell fishy, ...

0x00

newbie

Activity: 11

Merit: 0

My old password 50 characters long, completely random. I also provided my LR account. Still got rejected.

tim85254

newbie

Activity: 10

Merit: 0

I rejected THEIR request. No way will I use that system ever again.

dserrano5

legendary

Activity: 1974

Merit: 1029

Finally, after 50 hours since my original claim, I just received the "Accepted" result. To summarize: I provided old password (a good quality one), exact balance greater than $100 and IP address. No dwolla (not an US citizen—don't have account there), no details about funding/withdrawals, no anything else.

Justsomeforumuser

member

Activity: 84

Merit: 10

For some reason it must hinge on the amounts in the account.

I provided my exact old password, my withdrawals real name, bank account information and address.
It got rejected.

I have now added: Possible IPs/ranges, estimated BTC and USD amount, a half dozen MtGox generated deposit BTC addresses together with their amounts of BTC to send.
Not sure if they even store those as they are only valid 24h, but it's at least something.

I am also ready to email someone official at MtGox scanned paper ID, drivers license, bank account statement with my name on it if they don't believe me.
Before the hack, there were only withdrawals, only to me, my bank, my name, and that I provided.

Why anyone would need more than that? I have no idea. It makes no sense.
But I provided a rough amount in account estimate now, maybe that helps.

dserrano5

legendary

Activity: 1974

Merit: 1029

Quote from: elggawf on June 23, 2011, 10:55:14 PM

Quote from: dserrano5 on June 23, 2011, 10:16:11 PM

I provided exact balance both in usd and bitcoins. Let's see what happens with my claim once I receive the notification.

I provided that, plus IP and the address I sent BTC from/to (since they never had any of my financial details to verify) and they accepted me a little bit ago. \o/

Thanks for your input. I provided my IP too.

My balance is >$100 and I'm still in limbo, I guess I was not automatically rejected, probably because I provided exact balance. I see that as a good indication.

beeph

newbie

Activity: 42

Merit: 0

the hackers had access to a transaction log for a friend of mine who deposited 5000$ (number changed for security purposes but it was in this ballpark).. they knew his dwolla account and specifically targetted him with a phishing mail that had his DWOLLA account number on it. He called dwolla and showed them the phishing mail. The hackers had access to FULL TRANSACTION HISTORIES. Noone else knew his dwolla account and he used a secure gmail to register it.

So using balances to verify is dumb.. the #1 thing should be using the associated email.

Use your freaking brain guys.. if the hackers had the entire account table + hashes.. what kind of stretch is it for them to have access to the transaction tables too? Just because they didnt publish the transaction table on a hax0r forum doesnt mean they didnt have it. The only reason they relased the password hashes was SO PEOPLE COULD CRACK THE HASHES FOR THEM. NOT TO BRAG. NOT FOR THE 'LULZ'

How did I verify transactions when i ran online sales International?

Step 1.. call the guy
step 2 'does the guy have a romanian accent'
step 3 'if yes, decline business'
step 4 'does the guy have a chinese accent and his name is Joe Smith'
step 5 'if yes decline business'

fraud rate: < 1%

Maged

legendary

Activity: 1204

Merit: 1015

Quote from: Grinder on June 24, 2011, 01:33:09 AM

Quote from: imperi on June 24, 2011, 12:06:47 AM

01:01 < MagicalTux> anyway if you got more than ~$100 worth of bitcoin/usd and didn't provide a last balance, the system will auto-reject

Putting that much weight on this piece of information seems stupid. If the account were hacked the hackers would know how much money is in the account.

I agree that there's too much weight on that, but you do have to remember that there is only one person who has the balance sheet outside of MtGox: the original hacker that caused the crash. Everyone else only has the user database.

That said, it should only be supporting evidence.

Grinder

legendary

Activity: 1284

Merit: 1001

Quote from: imperi on June 24, 2011, 12:06:47 AM

01:01 < MagicalTux> anyway if you got more than ~$100 worth of bitcoin/usd and didn't provide a last balance, the system will auto-reject

Putting that much weight on this piece of information seems stupid. If the account were hacked the hackers would know how much money is in the account.

billyjoeallen

legendary

Activity: 1106

Merit: 1007

Hide your women

just got rejected. I don't take rejection well :-(

Bit_Happy

legendary

Activity: 2114

Merit: 1040

A Great Time to Start Something!

Quote from: imperi on June 23, 2011, 09:13:41 PM

I provided my password and dwolla account. My password was strong in the first place so I don't understand why it didn't go through. I doubt I mistyped either. Any idea what I should do here? I put in a new request with my ip.

(edit: Not trolling this time)

Can you afford a plane to Japan? Perhaps you might even get some donations here at the forum.

imperi

full member

Activity: 196

Merit: 101

Quote from: AngelusWebDesign on June 24, 2011, 12:23:37 AM

Thanks, Imperi. I think I know why I was rejected now.

It literally took me all night to get a definitive answer. I think I can sleep now.

AngelusWebDesign

sr. member

Activity: 392

Merit: 250

Thanks, Imperi. I think I know why I was rejected now.

sergio

sr. member

Activity: 313

Merit: 258

Lets hope that all the accounts are active before they open up.
Otherwise it is going to suck big time for the ones that do not have the accounts ready.

Mtgox should make a guarantee to everyone that the accounts are ready before they open for business again.

I do not have my account ready, and have no clue when it will be ready.

I was told to reclaim my account again, and it is not working because I already had reclaim it, and was told to wait for a manual confirmation, but on the support ticket system I am told to check for updates on www.mtgox.com.

Are there a lot of persons having the same problem?

imperi

full member

Activity: 196

Merit: 101

01:01 < MagicalTux> anyway if you got more than ~$100 worth of bitcoin/usd and didn't
provide a last balance, the system will auto-reject

Alex Beckenham

full member

Activity: 154

Merit: 100

Did anyone find their acceptance/rejection letter in the junk mail folder?

I'm using a very old email account that gets hundreds of spams a day, so I'm a little worried it'll get buried or that I've mistakenly deleted it already.

swusc2

sr. member

Activity: 304

Merit: 250

Do your part for Bitcoin!

Quote from: Rhis on June 23, 2011, 11:24:05 PM

Rejected. Provided approximate balance in usd and bitcoins, as well as the total number of bitcoins added to the account, last IP, etc.
Haven't made any withdrawals so there are no Dwolla or other accounts attached.

Basically just had to resubmit it with the same info.

Total bullshit.

Well did you tell them that? Also in your case did you should submit your Wallet Address used to make deposits.

swusc2

sr. member

Activity: 304

Merit: 250

Do your part for Bitcoin!

Just received my acceptance confirmation. The information I sent included:

-Dwolla ID#
-IP Used to Create Account/Most Common IPs Used
-Account Balance

And the obvious stuff like MtGox Username/Password/Email.

Topic: My account request was rejected by MtGox - what should I do? - page 2. (Read 7916 times)