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Topic: My account request was rejected by MtGox - what should I do? - page 3. (Read 7876 times)

newbie
Activity: 5
Merit: 0
Rejected. Provided approximate balance in usd and bitcoins, as well as the total number of bitcoins added to the account, last IP, etc.
Haven't made any withdrawals so there are no Dwolla or other accounts attached.

Basically just had to resubmit it with the same info.

Total bullshit.
sr. member
Activity: 308
Merit: 250
I provided exact balance both in usd and bitcoins. Let's see what happens with my claim once I receive the notification.

I provided that, plus IP and the address I sent BTC from/to (since they never had any of my financial details to verify) and they accepted me a little bit ago. \o/
hero member
Activity: 602
Merit: 500
take the panties from around your neck and put them back in your closet buddy.
newbie
Activity: 42
Merit: 0
Well, I ended up getting the dreaded rejection letter.  I just resubmitted with ip, account balance, dwolla account number, and dwolla to mtgox deposit history (date and time).  Hopefully all that, in addition to using the same email I use with my mtgox account, and confirming my 21 character mixed password will be enough to claim my bitcoins.

I only provided my home IP for the second time - guess I should have taken more time to go through all the accounting. Hopefully they give me a third try.

this is a SCAM.. u got SCAMMED.. when will you idiots realize this? LOL.. it happens every day.. part of all cons is to blame the victim. that company has no value whatsoever anymore and will be shutdown/bankrupt within a week.. noone's getting any money back except their lawyers..

In a few more days the 'japanese government will have shut them down and the issue will be worked out in the courts, we have to comply with their request'

full member
Activity: 196
Merit: 101
Well, I ended up getting the dreaded rejection letter.  I just resubmitted with ip, account balance, dwolla account number, and dwolla to mtgox deposit history (date and time).  Hopefully all that, in addition to using the same email I use with my mtgox account, and confirming my 21 character mixed password will be enough to claim my bitcoins.

I only provided my home IP for the second time - guess I should have taken more time to go through all the accounting. Hopefully they give me a third try.
newbie
Activity: 42
Merit: 0
See?  An ounce of prevention is worth a pound of cure yeah?

let's not forget this is all OUR fault and we deserve to get scammed! So make sure you dont report this to any authorities!
We should have known better!  Caveat emptor.. whatever you do.. dont call the authorities.. everythings gonna be ALLLLLriiiight!
hero member
Activity: 602
Merit: 500
See?  An ounce of prevention is worth a pound of cure yeah?
legendary
Activity: 2198
Merit: 1311
Well, I ended up getting the dreaded rejection letter.  I just resubmitted with ip, account balance, dwolla account number, and dwolla to mtgox deposit history (date and time).  Hopefully all that, in addition to using the same email I use with my mtgox account, and confirming my 21 character mixed password will be enough to claim my bitcoins.
hero member
Activity: 602
Merit: 500
Lol at people who put in the minimum requested info to verify account ownership.  Idiots.
sr. member
Activity: 277
Merit: 250
He said they were trying to automate it as much as possible... which means if someone went in with the database dump and tried to claim every single cracked account. Then your account was probably flagged as "suspicious" and will have to be looked at manually. 61000 accounts or something is going to take 2 people a couple of weeks.
legendary
Activity: 1974
Merit: 1029
I provided exact balance both in usd and bitcoins. Let's see what happens with my claim once I receive the notification.
full member
Activity: 196
Merit: 101
04 < Clipse> accept my apology
23:05 < imperi> MagicalTux: Do you know why my application was rejected? I gave lots of
                different information

23:05 < MagicalTux> graingert: tired, a bit, and busy, too
23:05 < imperi> MagicalTux: like how could it happen?
23:05 < MagicalTux> imperi: did you provide your last balance estimation?
23:05 < Artifex_> MagicalTux, so the market is going to open and i'm still not going to
                  have my account when it does? Undecided
23:05 < graingert> MagicalTux: me too
23:05 < imperi> MagicalTux: I did not
23:05 < go1dfish> MagicalTux: can you offer any more info as to why the external auditor
                  needed email/pw hash access at all?
23:05 < graingert> MagicalTux: wanna grab lunch sometime?
23:05 < Sykotic_> go1dfish, what time do you go to bed? Ill come back then so i don't
                  have to read your repeated crap
23:05 < Enochian> http://blockexplorer.com/rawtx/9173744691ac25f3cd94f35d4fc0e0a2b9d1ab17b4fe562acc07660552f95518
23:05 < MagicalTux> imperi: you should try, even if you are not 100% sure
23:05 < csshih> tux, set the room to +m >_>
23:05 < Enochian> That's one of the transactions containing the logo.


It seems that giving approximations of your balance is important. I'm glad he got back to me so soon... now I don't feel like I'll have an anxiety attack.
sr. member
Activity: 392
Merit: 250
So lets see if I have this straight:

1) Everyone complains how easily MtGox got hacked.

2) Everyone is trying to claim their account back with least possible information possible.

Conclusion: Facepalm

My original password, email, and dwolla account number should be good enough, don't you think? I was at work when I submitted the request so I didn't have my home IP.

I'll go you one better -- I submitted a static IP as well, and they STILL rejected my claim.

This is ridiculous!
sr. member
Activity: 392
Merit: 250
What were the options for proof?

I just got rejected, and I had provided my correct password (not awesome, but not awful either), Dwolla account number, and *STATIC IP ADDRESS* which is the same now as it was every time I accessed Mt. Gox. What are they saying, the hacker has my computer and my family hostage?  If you have a static IP, and that IP *alone* was used on Mt. Gox, I'd say trust that it's "the right person" to claim the account.

I was so jittery I hit "re-apply" after sending in only ONE more kind of proof.

I wanted to see how many I could do...

Thanks,

Matthew
full member
Activity: 154
Merit: 100
Seriously, my original email account I registered with, visited the claims site with the same IP I've been signing on for a while, plus password? 

If all of that was hacked I'd have a lot more problems than accessing my MtGox account.  I think they're just stalling to avoid a run on the bank.
sr. member
Activity: 304
Merit: 250
Do your part for Bitcoin!
So lets see if I have this straight:

1) Everyone complains how easily MtGox got hacked.

2) Everyone is trying to claim their account back with least possible information possible.

Conclusion: Facepalm

My original password, email, and dwolla account number should be good enough, don't you think? I was at work when I submitted the request so I didn't have my home IP.

Considering the leaked information had: email/mtgox username/mtgox encrypted password. I don't think everyone used a different email/password for Dwolla and MtGox so no I don't believe its enough.
full member
Activity: 196
Merit: 101
So lets see if I have this straight:

1) Everyone complains how easily MtGox got hacked.

2) Everyone is trying to claim their account back with least possible information possible.

Conclusion: Facepalm

My original password, email, and dwolla account number should be good enough, don't you think? I was at work when I submitted the request so I didn't have my home IP.
sr. member
Activity: 304
Merit: 250
Do your part for Bitcoin!
So lets see if I have this straight:

1) Everyone complains how easily MtGox got hacked.

2) Everyone is trying to claim their account back with least possible information possible.

Conclusion: Facepalm
sr. member
Activity: 437
Merit: 250
I didn't provide my Dwolla account, mainly because I knew I didn't want to have to send money to Dwolla to send it to MtGox to verify...
legendary
Activity: 2198
Merit: 1311
This doesn't make me feel good.  I thought my strong password would be enough for me to claim my account so I didn't offer any other information.  Shit, I spent a decent amount on the bitcoins stuck in MtGox.
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