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Topic: My Beef with BFL (Constructive Criticism Only) - page 7. (Read 21637 times)

newbie
Activity: 56
Merit: 0
1. They didn't order engineering samples of the chips 9 months ago.
2. They sacrificed 125 customer ordered singles to "test" chips 3 days early, while they still haven't actually been able to test the chips
3. They constantly gave short term targets knowing full well they had no chance to make them
4. Their main PR mouthpiece snaps on customers and calls them "cocksucker"
5. They Shit talk the competition who actually has hardware in customers hands, and says "there is no viable competition"
6. They are funding their operation with customer pre-order money.
7. They are flying people around with customer pre-order money
8. They are spending customer pre-order money on advertising
9. All of their ads still say "order now" instead of "pre-order now"
10. Their site misleads new customers into thinking they are near shipping, and a new order would be filled in a reasonable amount of time.
11. Their site and manner relating to refunds suggests that once(if) they ship a product, they will refuse refunds on pre-ordered products, regaurdless of the time it takes to deliver.
12. Their COO is taking a significant portion(10%+) of the first batch of chips for himself. His interests are completely at odds with customers who's money he has held for 9 months.
13. They have "22 employees", yet we only see 3 updates per week, and it takes 10 days to process a refund.

Am i doing this right?
legendary
Activity: 1330
Merit: 1026
Mining since 2010 & Hosting since 2012
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legendary
Activity: 1330
Merit: 1026
Mining since 2010 & Hosting since 2012
We have been giving BFL a hard time.  


I want to explain my beef.   My beef is:

1.  Lack of communication and customer service that is easily remedied.

2.  When already dealing with bad PR, they hire a fucking troll (sorry Josh but it is true)

3.  When coming out with a gamechanging product (ASIC) they hire a pool operator (sorry Josh but you should choose one)

4.  Makes an announcement well before BFL knew they would deliver ON PURPOSE to chill competion and even before they were consistently shipping FPGA.*  

*Speculation: This tells us that they got a sweet deal on highend chips and they didnt have supply beyond a certain number.  You could of been honest and that would of let people know what to expect.  If I am wrong then why can I not order a FPGA right now and have it in a few days?


With that said, BFL maybe just set their ambitions too high when Avalon grabbed the low hanging fruit and the experience to shoot a lot higher.
At this point we should just tone down the same hateful arguements because what is going to happen, will happen and instead we should be seeing if we can find opportunites.

Comments and Constructive Grievances, please post below.


Dalkore
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