Anyone else get the "invoice" email with the revised dates? Mine was stated at 4/29/2013 when in fact I was promised miners within 3-4 weeks from the original date, in the end I got my miners in early April BUT they don't work and have no confirmation or update on whether I am getting replacements or not. I was offered 2 replacement miners on the 10th, I accepted but have gotten no follow up.
On the hardware side....damn I had not even considered the heatsink as a source of the shorts.....Just an oversight since its such an obvious and needed piece of hardware....alternately, couldn't a small copper plate be inserted in between each chip? Sort of how CPU heatsinks function. Put a copper plate/shim in between the chips and the heatsink it would actually eliminate that particular problem. Both sides greased up to keep it held in somehow. maybe as a getto solution crazy glue the corners to keep it fixed and grease up both sides of the shim to insure contact with both. The copper thermal transfer would work in a pinch and would be a nice workaround to the shorting issues that MIGHT be caused by the heatsink...
Also sorry to hear your card died. This was the same issue I observed in almost every instance (one card was DOA and never worked). Most of the others did the same thing within minutes. The ones I have running now I figure are on borrowed time. The only working miner I have is an Antminer s2. Despite the shipping issues It works well. All parts are solid. AND well built. For ALOT less than the AMT miners were. The irony is the Antminer runs at 1.2 some of the time (usually 1056).
No invoice sent to me.
I would not advise using a copper-shim... or any shim, for the moment. (The screws would surely warp the boards, unless you had a similar shim washer on every screw-hole also. Though, that would also run the risk of poor contact, since the screws are so far away from the chips, and there is nothing besides the pressure of the PCB holding the thing against the heat-sink.)
Thermal transfer paste is not the same as thermal-transfer pads. The pads are heavily impregnated with a high thermal-transfer medium, and solid. The paste forms air-bubbles if it is thick, and thus, creates pockets of insulation, like Styrofoam. Shims, tend to react, if they are not the same metals. Thin shims, will react, and dissolve almost instantly. (Except gold-leaf-foil, which is too expensive to use as a shim, as you would need many grams.)
The best thing to use, would be the super-thin thermal-transfer pads, which are a specialty item to order. (Not the standard crap they give you for a CPU or RAM, which is too thick and has fiberglass mesh inside, normally. It will not "compress" without direct "above pressure", which these designs do not have at all. Thus, causing the PCB to warp, which may lift the SMT chips off the PCB, along with the traces themselves.)
Besides, mixing metals is the source of electrolytic corrosion. It creates a "battery", in essence, using the thermal paste and heat as the electrolytic medium. That is why gold-plate touching non-gold-plate is worse then using tinned-metal touching tinned-metal contacts. It is never real wise to use bi-metal components in direct contact with one another. (Especially where heat is applied, which speeds-up the chemical reaction.)
If you ever looked at a copper/aluminum heat-sink, where the copper touches the steel-case of the CPU-case, the copper turns black/green and is all corroded, looking like the moons cratered surface. Unlike Aluminum, which corrodes with a thin and hard patina that protects it. Yet, it is aluminum, so it reflects heat... It is sort of a catch-22. Copper absorbs reflected heat, transferring directly to the bonded aluminum, which then reflects the heat into the moisture in the air, causing the evaporation/humidity cooling that we call "air cooling", which has nothing to do with air at all. (Air is thermally inert, as it is essentially invisible to IR-radiation, which is why you feel IR-radiation from a candle nearly ten feet away, in a room devoid of moisture, but only 1 foot away in a room with normal humidity.)