Topic: [NEW] 🚀 Rocketpot.io | 2,500+ Games 🎰 | 10% Cashback 💰 - page 4. (Read 9609 times)
Unfortunately, it is not uncommon for casinos to use the option to walk customers through a KYC procedure more often. This obviously leads to great frustration for some players, but most will understand. Ultimately, the end result, getting paid, is what matters most. I am curious about the current status and whether the payment has been made.
Update …..talk with the customer support agent and assured me that maximum on Sunday i havr the money into my wallet…
Keep u posted
Keep u posted
You have been asked for KYC, is it because your withdrawal is big amount or KYC is indeed mandatory at rocketpot?
It would be nice if you can share the reasons (if they told you) why do you need for several days (probably more than a week) for your withdrawal.
Anyway, hopefully you'll get your money as promised.
Update …..talk with the customer support agent and assured me that maximum on Sunday i havr the money into my wallet…
Keep u posted
Keep u posted
Made 2 withdraws 5 days ago….they asked after 12 hours for my id and a proof of address….they said they will process in 72 hours but nothing came up…..
i receive the same message when i contact the support telling that they received the documents and in 72 hours i get my account verified!!!
Does anyone got problems with rocketpot.io casino
Thanks
i receive the same message when i contact the support telling that they received the documents and in 72 hours i get my account verified!!!
Does anyone got problems with rocketpot.io casino
Thanks
Sorry to hear that. It also makes me upset when I have to wait that much time for support.
Made 2 withdraws 5 days ago….they asked after 12 hours for my id and a proof of address….they said they will process in 72 hours but nothing came up…..
i receive the same message when i contact the support telling that they received the documents and in 72 hours i get my account verified!!!
Does anyone got problems with rocketpot.io casino
Thanks
i receive the same message when i contact the support telling that they received the documents and in 72 hours i get my account verified!!!
Does anyone got problems with rocketpot.io casino
Thanks
Do you think that is a good thing when a customer asks for them to resolve an issue and they do not but when/if a third party intervenes they decide to resolve it? Though I am happy you had your issue resolved it does not exactly give an atmosphere of confidence about Rocketpot when they fail to address customer concerns directly and swiftly.
They resolved my issue amicably. Possibly with influence from @efialtis, I’m not certain about that part. Just know it was resolved and all is well now. Thank you.
This world works like that!
You can't do anything without good connections! Simply, you need to know those few people who can get things done! A few times I got help from this forum... after speaking with the support (for days in some cases) nothing happened, when I shared my problem here, they got more interested and the problem was solved in hours!Well, support sucks in many casinos! Many times I wonder how they find those ignorant people!? And they get paid to "not help", they are paid to annoy us!
Of course, it's not always like that... sometimes when it's something simple they can solve the problem quickly!Glad that the issue is solved! Good Luck!
Do you think that is a good thing when a customer asks for them to resolve an issue and they do not but when/if a third party intervenes they decide to resolve it? Though I am happy you had your issue resolved it does not exactly give an atmosphere of confidence about Rocketpot when they fail to address customer concerns directly and swiftly.
They resolved my issue amicably. Possibly with influence from @efialtis, I’m not certain about that part. Just know it was resolved and all is well now. Thank you.
I do not get why people think that just because there was one problem that has to mean that rocketpot is not a safe place to gamble. I am not saying what happened is not a bad thing, of course if a customer has a problem that is a bad thing and rocketpot should try to fix that as soon as possible and as we have seen from here, we know that they are trying to fix it as well, that is not the point.
However acting like just because one customer had a problem that should mean that all customers will have a problem, or just because one customer couldn't withdraw would mean nobody will be able to withdraw is really not a fair movement against rocketpot.
I have absolutely no affiliation with rocketpot aside from being a customer time to time, hell I have to say this is not even the place I wagered the most, but I certainly do not think they are a bad place just because one customer had a problem neither.
However acting like just because one customer had a problem that should mean that all customers will have a problem, or just because one customer couldn't withdraw would mean nobody will be able to withdraw is really not a fair movement against rocketpot.
I have absolutely no affiliation with rocketpot aside from being a customer time to time, hell I have to say this is not even the place I wagered the most, but I certainly do not think they are a bad place just because one customer had a problem neither.
Yes but I also had problems. Actually numerous problems. The other one I have yet to discuss is far more serious than the one I have included in this thread. The problem is that it is also far more lengthy and complex and I’m already mentally worn down from this situation, but seeing now that they have had some other problems as well - this seems about par for the course based on my experience.
Even though I am obviously not a Rocketpot employee, you are more than welcome to share this with me via PM since I would definitely be interested to learn what happened and I am also sure we will find a solution. This is just an "offer".
Looks pretty exciting.
Kudos to you for stating the wagering requirements of your first-time-deposit bonus upfront. Not a lot of casinos do that these days.
Just had a question though. For this:
On what games/times is house edge negative? What incentives are there for investors to be backing games that actually have a negative house advantage?
Kudos to you for stating the wagering requirements of your first-time-deposit bonus upfront. Not a lot of casinos do that these days.
Just had a question though. For this:
Quote
Dynamic House Edge - ranges from a negative house of -2.25% to a positive house edge of 1.5%
On what games/times is house edge negative? What incentives are there for investors to be backing games that actually have a negative house advantage?
I don't wish to interrupt the conversation from above... you guys have your own ways of checking things out, I know that, and I am just a player!
Anyway, I am here! After BTCGosu's review and their ongoing promotion, I decided to give it a try!
Nice site, good-looking, with so many providers! When I thought I tried them all, I see so many new ones! Started well for me, I am playing with ETH and it's nice, later I will check how withdraws are going and all that...
I agree with JollyGood, this site has potential! I am halfway to level 2 and first chest! See you around people, and good luck!
Anyway, I am here! After BTCGosu's review and their ongoing promotion, I decided to give it a try!
Nice site, good-looking, with so many providers! When I thought I tried them all, I see so many new ones! Started well for me, I am playing with ETH and it's nice, later I will check how withdraws are going and all that...
I agree with JollyGood, this site has potential! I am halfway to level 2 and first chest! See you around people, and good luck!
Hey Ivan! Good to see you and we appreciate you being a loyal GOSU follower.
I think it`s about time to share some feedback here - mentioned a while ago that I see a lot of potential after having had some chats with the people from Rocketpot. We decided to cooperate and here are my two cents:
- I have rarely worked with people who have been more responsive than the guys from Rocketpot - this is how I understand a partnership, always friendly, responsive, professional
- The casino itself is getting better and better and their strongest point is definitely the massive game selection
- If you would like to know how I feel about Rocketpot (100% honest), feel free to check out my review --> https://www.btcgosu.com/review/rocketpot/
- GOSU users can now take advantage of an exclusive deposit bonus of 100% up to 10 mBTC with a fair 40x wager requirement (Rocketpot`s default bonus comes with a crazy 100x WR)
- To this day, no issues at all and our players have been very positive about this casino
As a conclusion, I am very happy about how things are going and I am looking forward to working closely with Rocketpot and see them becoming a top destination for crypto gamblers (probably).
I don't wish to interrupt the conversation from above... you guys have your own ways of checking things out, I know that, and I am just a player!
Anyway, I am here! After BTCGosu's review and their ongoing promotion, I decided to give it a try!
Nice site, good-looking, with so many providers! When I thought I tried them all, I see so many new ones! Started well for me, I am playing with ETH and it's nice, later I will check how withdraws are going and all that...
I agree with JollyGood, this site has potential! I am halfway to level 2 and first chest! See you around people, and good luck!
Anyway, I am here! After BTCGosu's review and their ongoing promotion, I decided to give it a try!
Nice site, good-looking, with so many providers! When I thought I tried them all, I see so many new ones! Started well for me, I am playing with ETH and it's nice, later I will check how withdraws are going and all that...
I agree with JollyGood, this site has potential! I am halfway to level 2 and first chest! See you around people, and good luck!
Not content to be honest, no. I do not have a good impression of their website. Their customer services is shambolic so I hope for their own brand name sake they start improving things fast.
Having a look at the website it is clear there is potential but they effectively failed at the Crash game otherwise it would never have been removed so if they have a plan going forward then good for them. I will probably pop back in to this thread to see what updates or announcement they make.
What I just wrote - nothing further to elaborate - they have a quality website with quality game providers, no negative player complaints and one of their people in charge made a good impression - it`s as simple as that and I hope you are content now.
Having a look at the website it is clear there is potential but they effectively failed at the Crash game otherwise it would never have been removed so if they have a plan going forward then good for them. I will probably pop back in to this thread to see what updates or announcement they make.
It is the second time I read a post where you mentioned you were positive about their future plans. Are you in a position to elaborate?
The guy I am in contact with told me about their status quo, their future plans and I am actually very positive about it.
What I just wrote - nothing further to elaborate - they have a quality website with quality game providers, no negative player complaints and one of their people in charge made a good impression - it`s as simple as that and I hope you are content now.
It is the second time I read a post where you mentioned you were positive about their future plans. Are you in a position to elaborate?
The guy I am in contact with told me about their status quo, their future plans and I am actually very positive about it.
What I just wrote - nothing further to elaborate - they have a quality website with quality game providers, no negative player complaints and one of their people in charge made a good impression - it`s as simple as that and I hope you are content now.
It is the second time I read a post where you mentioned you were positive about their future plans. Are you in a position to elaborate?
The guy I am in contact with told me about their status quo, their future plans and I am actually very positive about it.
just received my funds. https://tinyurl.com/y52b48u8
I trust that there was not intend to scam.
Thanks all, peace
I trust that there was not intend to scam.
Thanks all, peace
Hey Sonia,
I am happy that this was finally sorted out and you received your cash. I had a chat with someone in charge because I originally always liked the site and when I finally got in touch with that person on Telegram, they looked into it more deeply and it turned out there was some "bug", which didn`t affect "regular" users - sure, this could have been handled much quicker but I am glad this has now been solved.
The guy I am in contact with told me about their status quo, their future plans and I am actually very positive about it.
Congratulations
Out of curiosity how in total (irrespective of the amount in the screenshot) did you invest and how much did you make from the Rocketpot website from your bankroll investment?
Out of curiosity how in total (irrespective of the amount in the screenshot) did you invest and how much did you make from the Rocketpot website from your bankroll investment?
just received my funds. https://tinyurl.com/y52b48u8
I trust that there was not intend to scam.
Thanks all, peace
I trust that there was not intend to scam.
Thanks all, peace
just received my funds. https://tinyurl.com/y52b48u8
I trust that there was not intend to scam.
Thanks all, peace
congratulations because you didn't lose your funds...I trust that there was not intend to scam.
Thanks all, peace
btw, I like rocketpot but haven't played there for a long time, it looks like rocketpot has to do marketing by giving bonuses or holding events consistently. hopefully in the future rocketpot can be bigger than now.
just received my funds. https://tinyurl.com/y52b48u8
I trust that there was not intend to scam.
Thanks all, peace
I trust that there was not intend to scam.
Thanks all, peace
Hey there
What kind of error are you getting? We have airdropped the legacy investment balance to your game balance back when you first reported the issue. Can you try go to the withdrawal menu and try and make the withdrawal?
You can also PM me screenshots of any issue you are facing.
P.S: We have deposits / withdrawals every day and it all goes through smoothly
hi - could you please check again? I checked your case specifically and I'm pretty confident it has all been sorted a few days ago
Update after one more week: My balance is still present on the site Rockepot but I'm not able to withdraw it :/
I'm gonna try one more time after writing these lines but I doubt it will work.
I would appreciate if the owner of rocketpot could send me my balance (0.05676872) to this @ : 1Ec3zqvJokiL4ufxuv3Wd6K5wKWE2UZDAw
As I'm not able to do it myself....
I will keep you guys informed,
Peace
What kind of error are you getting? We have airdropped the legacy investment balance to your game balance back when you first reported the issue. Can you try go to the withdrawal menu and try and make the withdrawal?
You can also PM me screenshots of any issue you are facing.
P.S: We have deposits / withdrawals every day and it all goes through smoothly
I tried to do as you said and looked for the "airdrop menu" but didn't find it.
Have a look at how look the UI on my side:
https://gyazo.com/46bddefbc494ca8728268e28f525e4a7
https://gyazo.com/50afff5488588add8da148c86c07900f
https://gyazo.com/975c54f5e52d9405368c932c83d5a4ec
So where is that button ?
I also pmed you.
Have a look at how look the UI on my side:
https://gyazo.com/46bddefbc494ca8728268e28f525e4a7
https://gyazo.com/50afff5488588add8da148c86c07900f
https://gyazo.com/975c54f5e52d9405368c932c83d5a4ec
So where is that button
?I also pmed you.
hi - could you please check again? I checked your case specifically and I'm pretty confident it has all been sorted a few days ago
Update after one more week: My balance is still present on the site Rockepot but I'm not able to withdraw it :/
I'm gonna try one more time after writing these lines but I doubt it will work.
I would appreciate if the owner of rocketpot could send me my balance (0.05676872) to this @ : 1Ec3zqvJokiL4ufxuv3Wd6K5wKWE2UZDAw
As I'm not able to do it myself....
I will keep you guys informed,
Peace
Thank you for your reactivity. I will do the process again and I will MP you with a video shot. Peace.
Edit: MP sent. waiting for your answer
Here is my withdraw process: https://www.awesomescreenshot.com/video/2703286?key=1eb88123edb348037ecd46605246c73a
I do not get why people think that just because there was one problem that has to mean that rocketpot is not a safe place to gamble. I am not saying what happened is not a bad thing, of course if a customer has a problem that is a bad thing and rocketpot should try to fix that as soon as possible and as we have seen from here, we know that they are trying to fix it as well, that is not the point.
However acting like just because one customer had a problem that should mean that all customers will have a problem, or just because one customer couldn't withdraw would mean nobody will be able to withdraw is really not a fair movement against rocketpot.
I have absolutely no affiliation with rocketpot aside from being a customer time to time, hell I have to say this is not even the place I wagered the most, but I certainly do not think they are a bad place just because one customer had a problem neither.
However acting like just because one customer had a problem that should mean that all customers will have a problem, or just because one customer couldn't withdraw would mean nobody will be able to withdraw is really not a fair movement against rocketpot.
I have absolutely no affiliation with rocketpot aside from being a customer time to time, hell I have to say this is not even the place I wagered the most, but I certainly do not think they are a bad place just because one customer had a problem neither.
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