I have registered and deposit 0.001 BTC, then I play and win until 1 BTC. When I withdraw got message error and didn't process my withdrawal. I try to login back to my account, but my account not found. Just curious, when I try to register with the same email, it is work. Did you delete users database? Are you trying to scammed me? Scam site!
Better to send OP a pm or contact them by email, if you have done it but you get no responses then you can start to create a scam accusation thread.
You are the 2nd user who complain about withdrawal which is not working in the last few weeks.
Previously someone complained about 0.2btc withdrawal, but there is no updates whether it is fixed already or yet to be fixed.
From these complains, we can consider that something wrong is happening with the site so it is a warning for anyone here who want to play.
At least wait till all the issues are resolved first.