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Topic: Off-Topic - page 84. (Read 384416 times)

hero member
Activity: 560
Merit: 500
August 30, 2013, 10:15:54 AM
Not happy about waiting 3 months for a refund, but appreciate the option.
Is this 3 months from initial purchase date, or 3 months from a refund request?

New Option
c) Credit\Transfer 100% of existing purchase towards new product announcement


If you guys wish, I can bring up the refund issue with Yifu (in case he answers), and get the chips refunded. But we are heavily invested into this. The cases, custom heat sinks, PCBs, parts acquired at higher prices or acquired from secondary market are all non-refundable and impossible to sell. And since we ordered everything for 80,000 chips (40,000 our own and 40,000 anticipated assembly orders). So even with a refund from Avalon (which we highly doubt they will ever give), we might be able to give only a very small partial refund.

But as I said we are working on something new, I request all of you to be a little more patient. We are going to announce something very unique, very exciting and very affordable next week. We really can't give out much details as of now, but in our opinion this would essentially be the final evolution in Bitcoin mining.

All of you know that we have demonstrated the ability to produce and run the boards. We were the first one to successfully assemble a K16, and we were the first to start mining with a fully assembled K16 as well. And we will again demonstrate the ability to mass produce boards once we get the chips.

In my opinion, instead of taking a decision of behalf of everyone and pressing Avalon for refunds, we give everyone the following options individually:

a) If you want 100% refund, you need to give us 3 months time. We fully acknowledge that we are legally required to issue a refund when asked. Legal issues aside, we ourselves want to do the right thing to maintain our credibility. But the fact is we do not have enough liquidity right now to process all the refund requests. If you are willing to settle for a partial refund right now, please contact us and we can work something out.
b) Keep your order with us. We deliver it within the promised time (2 weeks of receiving the chips). We will also give you a 20% (of your current order) credit for our next project which we will be announcing next week. This credit will be transferable (you can sell it if you want).

I hope you understand that we are doing this despite the fact that the current situation is NOT our fault. Everyone who ordered from us were totally aware of the risks involved. Also 20-25% was our average profit per order. So even with option 'b', we are willing to make 0 profit from this whole Avalon saga, just for the sake our next project and to maintain long-term credibility for our company.

We would love to hear your comments on this.
sr. member
Activity: 479
Merit: 250
https://streamies.io/
August 30, 2013, 08:16:46 AM
Yifu wrote back to zefir
https://bitcointalksearch.org/topic/m.3035535

Yifu is open to chip refund.  

Terrahash should get a refund.

Wait for bitsyncom to offer their chips at a discount and buy it back.

Terrahash can then Distribute the discount to their customer.  Smiley


so wait 6 more weeks so the chips are really not worth their price at all and have no way to ROI just to get a slight discount?

If bitsyncom is stuck with hundreds of thousands of chips (in stock ) due to refunds, He might sell it at a deep discount so that the buyer can get a positive roi.

They made millions off of those chips and from Avalon machines the cost per chip is very small to what they were selling it for.  Plus I don't think they ever produced all of the chips.  I'm not sure what's going on with all the coins but TSCM does not take months to produce chips they can do it in days, so bitsyncom is holding onto the money or the person who got all of the coins is not giving them the cash to buy the chips.
sr. member
Activity: 479
Merit: 250
https://streamies.io/
August 30, 2013, 08:09:39 AM
We will be assembling a test K64 tomorrow.

We really don't know what's happening at Avalon's end. We have not received any communication from Yifu whatsoever.

We are already working on Plan B. Can't reveal anything right now. But will update as soon as we can.


Countdown clock for the "assembled" k64

Assembled in this context means 4 fully populated connected hashing k16 boards.

Expected hashrate should be no less then: 4*16*333~=21GH/s with HW errors less then 5%.

Clock is set to PST, so that no one says they were cheated because of time zones.

Why don't you leave I thought you cancelled your order or had no order.  I think I might have the first person to grace my ignore list.  You have never posted anything helpful in this entire thread.
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
August 30, 2013, 06:50:56 AM
I am staying also. Smiley
sr. member
Activity: 252
Merit: 250
August 30, 2013, 05:55:10 AM
Wonder if new project is with Btcgarden chips?

There are others. Maybe Labcoin chip as it will be superior and cheaper per GH than the Btcgarden chip or maybe even Avalon Gen2 chip Shocked
HashFast? Cointerra? Let's see!!


I doubt it would be HashFast or Cointerra if TerraHash is going to try and re-use the parts prepared for the K16 project.
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
August 30, 2013, 05:51:43 AM
We will be assembling a test K64 tomorrow.

We really don't know what's happening at Avalon's end. We have not received any communication from Yifu whatsoever.

We are already working on Plan B. Can't reveal anything right now. But will update as soon as we can.


Countdown clock for the "assembled" k64

Timer removed. End time: 2013-08-30+24:00:00PST

Assembled in this context means 4 fully populated connected hashing k16 boards.

Expected hashrate should be no less then: 4*16*333~=21GH/s with HW errors less then 5%.

Clock is set to PST, so that no one says they were cheated because of time zones.
sr. member
Activity: 270
Merit: 250
August 30, 2013, 05:49:33 AM
What if chips from Avalon never shows up and three months from now you have that project in hand, is it possible that you will replace our orders with the new project?
legendary
Activity: 1498
Merit: 1000
August 30, 2013, 05:42:27 AM
F@ck, I want a board with all the chips: KnC, HF, Avalon, BTCGarden, Cointerra, Labcoin even BFL ahhahaha  Tongue
legendary
Activity: 1498
Merit: 1000
August 30, 2013, 05:41:21 AM
Wonder if new project is with Btcgarden chips?

There are others. Maybe Labcoin chip as it will be superiour and cheaper per GH than the Btcgarden chip or maybe even Avalon Gen2 chip Shocked
HashFast? Cointerra? Let's see!!
sr. member
Activity: 252
Merit: 250
August 30, 2013, 03:40:57 AM
Wonder if new project is with Btcgarden chips?

There are others. Maybe Labcoin chip as it will be superior and cheaper per GH than the Btcgarden chip or maybe even Avalon Gen2 chip Shocked
sr. member
Activity: 308
Merit: 250
No power in the 'verse can stop me.
August 30, 2013, 02:17:29 AM
a) If you want 100% refund, you need to give us 3 months time. We fully acknowledge that we are legally required to issue a refund when asked. Legal issues aside, we ourselves want to do the right thing to maintain our credibility. But the fact is we do not have enough liquidity right now to process all the refund requests. If you are willing to settle for a partial refund right now, please contact us and we can work something out.
b) Keep your order with us. We deliver it within the promised time (2 weeks of receiving the chips). We will also give you a 20% (of your current order) credit for our next project which we will be announcing next week. This credit will be transferable (you can sell it if you want).
Great to hear news from you, I appreciate this!

Regarding a) if payment was in Bitcoins how will you refund, dollars or bitcoins?

It seems best thing to do right now is wait until next week to see what are you up to!

Cheers.

I would assume (yea, we all know that's a mistake Grin) a BTC refund would be based on dollar value of BTC at the time of refund.  TH please correct me if I am wrong.

i.e.  You paid $x worth of BTC in June, you will get whatever that $x is worth in BTC when they process the refund.  Maybe I'm wrong, but that seems like the only fair way.  To just refund the exact amount of BTC you paid leaves somebody holding the bag.  If BTC goes down people will whine about losing money on their 100% refund, and if BTC goes up TH will have to refund more value than was paid.  I would be surprised if they refunded your BTC in dollars.  Just my 2 satoshis  Tongue

For option A, is that 3 months from the order date, or from now?  Just to clarify....  The way I see it, it's option B for those who paid in BTC.  At least for now   Smiley  I am curious to see what this announcement next week will consist of though...
member
Activity: 102
Merit: 10
August 30, 2013, 02:11:13 AM
I Will wait  Cheesy
legendary
Activity: 1498
Merit: 1000
August 30, 2013, 01:44:57 AM
a) If you want 100% refund, you need to give us 3 months time. We fully acknowledge that we are legally required to issue a refund when asked. Legal issues aside, we ourselves want to do the right thing to maintain our credibility. But the fact is we do not have enough liquidity right now to process all the refund requests. If you are willing to settle for a partial refund right now, please contact us and we can work something out.
b) Keep your order with us. We deliver it within the promised time (2 weeks of receiving the chips). We will also give you a 20% (of your current order) credit for our next project which we will be announcing next week. This credit will be transferable (you can sell it if you want).
Great to hear news from you, I appreciate this!

Regarding a) if payment was in Bitcoins how will you refund, dollars or bitcoins?

It seems best thing to do right now is wait until next week to see what are you up to!

Cheers.
hero member
Activity: 574
Merit: 501
August 29, 2013, 11:56:47 PM
I'm ok with b) also for my K-64s.  I knew and accepted the risks going into this...
sr. member
Activity: 449
Merit: 250
August 29, 2013, 11:54:28 PM


b) Keep your order with us. We deliver it within the promised time (2 weeks of receiving the chips). We will also give you a 20% (of your current order) credit for our next project which we will be announcing next week. This credit will be transferable (you can sell it if you want).

I hope you understand that we are doing this despite the fact that the current situation is NOT our fault. Everyone who ordered from us were totally aware of the risks involved. Also 20-25% was our average profit per order. So even with option 'b', we are willing to make 0 profit from this whole Avalon saga, just for the sake our next project and to maintain long-term credibility for our company.

We would love to hear your comments on this.

I'm ok with b. as long as your next project is not a pre-selling. 

You get 0 profit.   We, Your customers, will not roi.   Both of us took a risk and lost.  (Only bitsyncom wins).
sr. member
Activity: 449
Merit: 250
August 29, 2013, 10:33:14 PM
Yifu wrote back to zefir
https://bitcointalksearch.org/topic/m.3035535

Yifu is open to chip refund.  

Terrahash should get a refund.

Wait for bitsyncom to offer their chips at a discount and buy it back.

Terrahash can then Distribute the discount to their customer.  Smiley


so wait 6 more weeks so the chips are really not worth their price at all and have no way to ROI just to get a slight discount?

If bitsyncom is stuck with hundreds of thousands of chips (in stock ) due to refunds, He might sell it at a deep discount so that the buyer can get a positive roi.
full member
Activity: 143
Merit: 100
So sexy, it hurts.
August 29, 2013, 10:26:50 PM
but in our opinion this would essentially be the final evolution in Bitcoin mining.

This perked my ear  Shocked
Given your engineering success to date - I am quite interested in what this is.


I must admit, your communication with your customers is improving. If it gets near your technical abilities you will really have a strong shot of coming out on top of this asics boom  Smiley

I will not be requesting any refunds.
The work of BKKcoin on the Klondike board, and so many others in the open-source movement, including Terrahash engineers, deserve my modest investment to help keep Bitcoin mining decentralized and developers, well, developing Cheesy

Even if I only ROI 50%, I have seen this, and will continue to see this, as an ability to learn asics while getting to know the field and contribute to the best open-source asics (board) project to date.

I feel this is all just getting rolling.

Next, I would love to see work done on an open-source chip that is highly energy efficient, uses sustainable processes, doesn't include toxic elements, has fair-trade status to ensure foundry workers are being paid properly, and a plan for end-of-life equipment recycling - on top of an already open-source board design - THEN mined using wind/solar/geothermal and unicorn farts. It would be this idealistic hippies' dream Roll Eyes

Remember, this may be a sprint - but it's also a marathon - we need to be wise  Cool

I look forward to what the future holds.

Peace.
hero member
Activity: 845
Merit: 1000
Whale Watchers and Pinnacle Brilliance founder
August 29, 2013, 10:20:38 PM
I'll wait for my hardware. Thanks for being so forthcoming Amir. I'm looking forward to getting my boards. Hopefully Bitsyncom will ship the chips in the next couple of weeks. Looking forward to seeing what your next project will be!

member
Activity: 98
Merit: 10
August 29, 2013, 10:12:07 PM
If you guys wish, I can bring up the refund issue with Yifu (in case he answers), and get the chips refunded. But we are heavily invested into this. The cases, custom heat sinks, PCBs, parts acquired at higher prices or acquired from secondary market are all non-refundable and impossible to sell. And since we ordered everything for 80,000 chips (40,000 our own and 40,000 anticipated assembly orders). So even with a refund from Avalon (which we highly doubt they will ever give), we might be able to give only a very small partial refund.

But as I said we are working on something new, I request all of you to be a little more patient. We are going to announce something very unique, very exciting and very affordable next week. We really can't give out much details as of now, but in our opinion this would essentially be the final evolution in Bitcoin mining.

All of you know that we have demonstrated the ability to produce and run the boards. We were the first one to successfully assemble a K16, and we were the first to start mining with a fully assembled K16 as well. And we will again demonstrate the ability to mass produce boards once we get the chips.

In my opinion, instead of taking a decision of behalf of everyone and pressing Avalon for refunds, we give everyone the following options individually:

a) If you want 100% refund, you need to give us 3 months time. We fully acknowledge that we are legally required to issue a refund when asked. Legal issues aside, we ourselves want to do the right thing to maintain our credibility. But the fact is we do not have enough liquidity right now to process all the refund requests. If you are willing to settle for a partial refund right now, please contact us and we can work something out.
b) Keep your order with us. We deliver it within the promised time (2 weeks of receiving the chips). We will also give you a 20% (of your current order) credit for our next project which we will be announcing next week. This credit will be transferable (you can sell it if you want).

I hope you understand that we are doing this despite the fact that the current situation is NOT our fault. Everyone who ordered from us were totally aware of the risks involved. Also 20-25% was our average profit per order. So even with option 'b', we are willing to make 0 profit from this whole Avalon saga, just for the sake our next project and to maintain long-term credibility for our company.

We would love to hear your comments on this.

Finally. We are headed to repair the damage to your PR.
Please ensure this is a promise kept.
sr. member
Activity: 378
Merit: 250
August 29, 2013, 09:07:42 PM
If you guys wish, I can bring up the refund issue with Yifu (in case he answers), and get the chips refunded. But we are heavily invested into this. The cases, custom heat sinks, PCBs, parts acquired at higher prices or acquired from secondary market are all non-refundable and impossible to sell. And since we ordered everything for 80,000 chips (40,000 our own and 40,000 anticipated assembly orders). So even with a refund from Avalon (which we highly doubt they will ever give), we might be able to give only a very small partial refund.

But as I said we are working on something new, I request all of you to be a little more patient. We are going to announce something very unique, very exciting and very affordable next week. We really can't give out much details as of now, but in our opinion this would essentially be the final evolution in Bitcoin mining.

All of you know that we have demonstrated the ability to produce and run the boards. We were the first one to successfully assemble a K16, and we were the first to start mining with a fully assembled K16 as well. And we will again demonstrate the ability to mass produce boards once we get the chips.

In my opinion, instead of taking a decision of behalf of everyone and pressing Avalon for refunds, we give everyone the following options individually:

a) If you want 100% refund, you need to give us 3 months time. We fully acknowledge that we are legally required to issue a refund when asked. Legal issues aside, we ourselves want to do the right thing to maintain our credibility. But the fact is we do not have enough liquidity right now to process all the refund requests. If you are willing to settle for a partial refund right now, please contact us and we can work something out.
b) Keep your order with us. We deliver it within the promised time (2 weeks of receiving the chips). We will also give you a 20% (of your current order) credit for our next project which we will be announcing next week. This credit will be transferable (you can sell it if you want).

I hope you understand that we are doing this despite the fact that the current situation is NOT our fault. Everyone who ordered from us were totally aware of the risks involved. Also 20-25% was our average profit per order. So even with option 'b', we are willing to make 0 profit from this whole Avalon saga, just for the sake our next project and to maintain long-term credibility for our company.

We would love to hear your comments on this.
Bring up the issue of getting the chips at a discount and see how that goes. Avalon broke the contract and you need to stand up for honoring it.
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