Official Americas Cardroom Thread - page 47.

kaykawa

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Quote from: ACR Rep on August 04, 2015, 09:40:25 AM

Good day,

Please note that our players accounts are not deleted even if the account has years of inactivation. Please send us an email to [email protected] with your username asking for the password information in order to reset the login. Unfortunately I will not be able to give you details of the call you received but you can for sure provide me with your user information so I can check if our call center tried to reach you.

Did you get a chance to look at my question concerning Bitcoin deposits and withdrawals... seeing you know.... as this is a Bitcoin forum.

ACR Rep

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Good day,

Please note that our players accounts are not deleted even if the account has years of inactivation. Please send us an email to [email protected] with your username asking for the password information in order to reset the login. Unfortunately I will not be able to give you details of the call you received but you can for sure provide me with your user information so I can check if our call center tried to reach you.

Indamuck

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Quote from: Indamuck on August 03, 2015, 10:11:59 PM

Quote from: notserp on August 03, 2015, 09:48:18 PM

yes they call you to give free money i think i got $50 2 or 3 times

So you have to answer the call to get the money? Lol ...

I picked up but there was no sound, so I just hung up. Now I'm having trouble logging. Guess I should try again and have a look ...

I'm thinking they've deleted my inactive account, because I can't login for the life of me. Maybe they were calling before they delete it ... uggh.

Indamuck

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Quote from: notserp on August 03, 2015, 09:48:18 PM

yes they call you to give free money i think i got $50 2 or 3 times

So you have to answer the call to get the money? Lol ...

I picked up but there was no sound, so I just hung up. Now I'm having trouble logging. Guess I should try again and have a look ...

notserp

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yes they call you to give free money i think i got $50 2 or 3 times

Indamuck

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A couple questions for the ACR rep:

I hadn't logged into my account for a few months and in fact deleted the software from my pc. This afternoon I re-downloaded it and tried to login, but doesn't seem to recognize my ID/e-mail or ID/password combination. Are accounts simply deleted after a long period, or am I missing something? (I have my ID/password written down in hardcopy, so I didn't forget or lose them.)

Second question: I received a call today from 213 271-2576 - is this you? Do you guys tele-market to your customer base? When I did a search online of this number some people said it was 'ACR or BlackChipPoker', apparently you called someone from that number in the past? *I didn't speak when the call came, just listed, so I suspect it was one of those automated marketing calls.

http://800notes.com/Phone.aspx/1-213-271-2576

sherbyspark

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Quote from: kaykawa on August 03, 2015, 03:46:42 PM

How fast are bitcoin deposit and withdrawals through your site?

Wasn't able to test and confirm this, but the deposit times for sites depend entirely on what processor they are using and how many confirmations they require for the deposit to be confirmed and added to the user balance account. Usually its in the range of 1-3 deposit confirmations. Unless it is manually done later, I am sure it will be within that range.

kaykawa

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How fast are bitcoin deposit and withdrawals through your site?

ultimo_dragon

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I played at ACR a few years back. I liked the tourneys but the SnG action was non-existent really. Has SnG action picked up yet? If so, I would def go back and play. You guys send me like $5 every few weeks to entice me to come back.

ACR Rep

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Million Dollar Sunday tournament rocks! Remember you still have the chance to get home $200,000.00 Guaranteed with 5 hours of late registration! Also check on our 2nd Sunday Special for 75,000.00 GTD starting at 7:00 PM http://www.americascardroom.eu/poker-tournaments/online-tournaments/million-dollar-sundays/

ACR Rep

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Hello guys,

please be aware that you can win your seat to the $1 million GTD tournament this Sunday, Aug. 2nd at 3 pm ET for FREE.

Every day this week we’ll be giving away free satellite tickets to our Mega and Monster Satellites via our social media draws. Tomorrow’s big raffle winner will win a seat to the Million Dollar Sunday itself.

Like us on Facebook or retweet us on Twitter to be entered in today’s draw.

https://www.facebook.com/americascardroomnet

https://twitter.com/acr_poker

ACR Rep

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Thank you for your interest,

Please send an email to [email protected] with your inquiry and they will take care of it.

Warm regards,
ACR Rep

SyGambler

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guess who's back

Hey ACR Rep
I was curious if you can run a signature campaign in this forum so people can wear your signature and get paid to advertise your site
I saw your banners everywhere in gambling related sites and I thought that running a campaign here may help to attract bitcoiners to your site

ACR Rep

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Good morning,

a quick follow up, the maintenance is over and we are back to normal. See you at the tables!

ACR Rep

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Notice: We will have some scheduled downtime for maintenance tomorrow, Monday, July 27th from approximately 8am-10:00 am ET. We appreciate your patience and apologize for any inconvenience.

ACR Rep

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not at this time, just for the tournament specified on the schedule of the link: http://www.americascardroom.eu/online-poker-promotions/gone-in-60-minutes/

SyGambler

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guess who's back

Quote from: ACR Rep on June 26, 2015, 12:23:43 PM

Hi guys,

You asked and we listened. The wait is over. Literally. Forget about waiting 3 hours for late registration to close. With Gone in 60 Minutes Tournaments, late registration closes in just 60 minutes. That means fewer shots at re-entries and more thrills for diehard players.

Check the entire schedule here: http://www.americascardroom.eu/online-poker-promotions/gone-in-60-minutes/

that's really great , tourneys used to take serious time due the late registration
is that for all of your tourneys !! like deep ones ?

ACR Rep

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Hi guys,

You asked and we listened. The wait is over. Literally. Forget about waiting 3 hours for late registration to close. With Gone in 60 Minutes Tournaments, late registration closes in just 60 minutes. That means fewer shots at re-entries and more thrills for diehard players.

Check the entire schedule here: http://www.americascardroom.eu/online-poker-promotions/gone-in-60-minutes/

nikona

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Quote from: ACR Rep on June 24, 2015, 09:02:17 AM

on registration would be difficult as well, as several players just want to open an account to check on the software, play freerolls, and just like a hobby. Other players choose to deposit and then to cash out, then we have to use the security procedure to ensure, is not a stolen card, players have the legal ag to play, etc.

And it is not about hoping to keep the money, we want to ensure to offer the best and safest play enviroment to all our players.

Thanks for explaining that, that definitely makes sense. Looking forward to try your site out.

ACR Rep

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Quote from: nikona on June 23, 2015, 05:05:29 PM

Quote from: SyGambler on June 23, 2015, 02:09:46 PM

Quote from: nikona on June 23, 2015, 01:14:48 PM

Quote from: ACR Rep on June 23, 2015, 11:55:57 AM

Hello,

indeed, we require the verification process because we want to provide the best and safest play enviroment for all our players. Now this is done on all cash out methods and it is a one time deal only, once the account is verified you won't have to do it again.

May I ask whats the reason behind having these verifications done for withdrawals ? I don't see any legal laws requesting the casino sites to do this.

every licensed and official site needs to verify their players accounts , this is very legal and healthy
don't forget that there are many players can play and the site should at least know that they are over 18
if they have players under 18 , the law may sue the site and may close it
remember this is not a bitcoin site , this site is famous and full licensed
just like PS or FT or any other site like them , you need to be legally qualified to play poker first

Nothing against ACR in particular, But perhaps these casinos should do all that on registration. I see a lot of casinos do it on withdrawal or when you have a large amount of funds in your account, which doesn't make any sense, unless their main hope is that you can't present your ID and therefore they have the right to take your funds.

on registration would be difficult as well, as several players just want to open an account to check on the software, play freerolls, and just like a hobby. Other players choose to deposit and then to cash out, then we have to use the security procedure to ensure, is not a stolen card, players have the legal ag to play, etc.

And it is not about hoping to keep the money, we want to ensure to offer the best and safest play enviroment to all our players.

Topic: Official Americas Cardroom Thread - page 47. (Read 55071 times)