Official Americas Cardroom Thread - page 48.

nikona

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Quote from: SyGambler on June 23, 2015, 02:09:46 PM

Quote from: nikona on June 23, 2015, 01:14:48 PM

Quote from: ACR Rep on June 23, 2015, 11:55:57 AM

Hello,

indeed, we require the verification process because we want to provide the best and safest play enviroment for all our players. Now this is done on all cash out methods and it is a one time deal only, once the account is verified you won't have to do it again.

May I ask whats the reason behind having these verifications done for withdrawals ? I don't see any legal laws requesting the casino sites to do this.

every licensed and official site needs to verify their players accounts , this is very legal and healthy
don't forget that there are many players can play and the site should at least know that they are over 18
if they have players under 18 , the law may sue the site and may close it
remember this is not a bitcoin site , this site is famous and full licensed
just like PS or FT or any other site like them , you need to be legally qualified to play poker first

Nothing against ACR in particular, But perhaps these casinos should do all that on registration. I see a lot of casinos do it on withdrawal or when you have a large amount of funds in your account, which doesn't make any sense, unless their main hope is that you can't present your ID and therefore they have the right to take your funds.

SyGambler

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guess who's back

Quote from: nikona on June 23, 2015, 01:14:48 PM

Quote from: ACR Rep on June 23, 2015, 11:55:57 AM

Hello,

indeed, we require the verification process because we want to provide the best and safest play enviroment for all our players. Now this is done on all cash out methods and it is a one time deal only, once the account is verified you won't have to do it again.

May I ask whats the reason behind having these verifications done for withdrawals ? I don't see any legal laws requesting the casino sites to do this.

every licensed and official site needs to verify their players accounts , this is very legal and healthy
don't forget that there are many players can play and the site should at least know that they are over 18
if they have players under 18 , the law may sue the site and may close it
remember this is not a bitcoin site , this site is famous and full licensed
just like PS or FT or any other site like them , you need to be legally qualified to play poker first

katerniko1

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im glad to see you here

nikona

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Quote from: ACR Rep on June 23, 2015, 11:55:57 AM

Hello,

indeed, we require the verification process because we want to provide the best and safest play enviroment for all our players. Now this is done on all cash out methods and it is a one time deal only, once the account is verified you won't have to do it again.

May I ask whats the reason behind having these verifications done for withdrawals ? I don't see any legal laws requesting the casino sites to do this.

ACR Rep

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Hello,

indeed, we require the verification process because we want to provide the best and safest play enviroment for all our players. Now this is done on all cash out methods and it is a one time deal only, once the account is verified you won't have to do it again.

Also, about the documents in English, that was a misunderstanding that happened on support and all reps have been informed about it, if you ever encounter an issue about it please contact us thru this forum.

SyGambler

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Quote from: fox19891989 on June 22, 2015, 09:43:23 AM

Quote from: SyGambler on June 05, 2015, 01:47:22 PM

Glad to hear that your are finally here
I should post somethings about my experience with you
I had a great time playing ACR but then I had to leave the site
I left the site cause your support wasn't helping at all
I asked the support to verify my account in order to withdraw my money and they said that I have to send them ID with a bill
I said ok , but suddenly your support said that I have to send them the papers in English
I mean how can I send you my ID and a bill in English when English is not used here
so I had my money stuck at your site and I couldn't do anything with them , I had to make a deal with a player that I don't know to send him the money and he pays me in BTC , Luckily this player was trusted and didn't steal my money
I wish that u don't accept deposits without verifying , but I have deposited without even you asking me about my age
but then when a player want to withdraw his winnings all of your rules suddenly show up , and your support doesn't help at all !!

imo the site has btc gamble, deposit, withdraw, should not require an ID verification cos btc is anonymous, if we need ID, it is not the feature of bitcoin, they should learn from others' rules, which is no ID verification needed for btc players, that's the spirit of bitcoin

it's not a btc site mate , it's fiat site which accepts bitcoins as a payment option ( BTC is not the only option )
but all the games and tourneys are in USD
ID verification is ok , I have no problem with verifying , but my point was that they accept all players around the world but you need to verify only in English
luckily they have opened the thread recently and OP promised to solve my problem when I come back to play poker

fox19891989

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Quote from: SyGambler on June 05, 2015, 01:47:22 PM

Glad to hear that your are finally here
I should post somethings about my experience with you
I had a great time playing ACR but then I had to leave the site
I left the site cause your support wasn't helping at all
I asked the support to verify my account in order to withdraw my money and they said that I have to send them ID with a bill
I said ok , but suddenly your support said that I have to send them the papers in English
I mean how can I send you my ID and a bill in English when English is not used here
so I had my money stuck at your site and I couldn't do anything with them , I had to make a deal with a player that I don't know to send him the money and he pays me in BTC , Luckily this player was trusted and didn't steal my money
I wish that u don't accept deposits without verifying , but I have deposited without even you asking me about my age
but then when a player want to withdraw his winnings all of your rules suddenly show up , and your support doesn't help at all !!

imo the site has btc gamble, deposit, withdraw, should not require an ID verification cos btc is anonymous, if we need ID, it is not the feature of bitcoin, they should learn from others' rules, which is no ID verification needed for btc players, that's the spirit of bitcoin

ACR Rep

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Quote from: erpbridge on June 21, 2015, 03:38:15 PM

Quote from: Lottenice on June 21, 2015, 11:11:09 AM

Do you accept every player of any country in the world ? Or are there some countries you dont ?
And can we withdraw in bitcoins? I see a page about bitcoin deposits on your website, but nothing about withdrawal.

They mostly do accept players from all countries except for " Residents of the Commonwealth of Kentucky, State of Maryland, State of New Jersey, State of Delaware, State of Nevada or Washington State may not download and use the Software for any purpose." as stated in their terms and conditions.
And I did see on the site the withdrawal option for bitcoin however your game play will be in Dollars.

thanks for your message. Indeed as erpbridge mentioned, we accept players from all countries except for " Residents of the Commonwealth of Kentucky, State of Maryland, State of New Jersey, State of Delaware, State of Nevada or Washington State may not download and use the Software for any purpose."

About the utility bill and ID, i have talked to support and it seems it was a misunderstanding, as you can send them in any language, that will be accepted.

thank you

erpbridge

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Quote from: Lottenice on June 21, 2015, 11:11:09 AM

Do you accept every player of any country in the world ? Or are there some countries you dont ?
And can we withdraw in bitcoins? I see a page about bitcoin deposits on your website, but nothing about withdrawal.

They mostly do accept players from all countries except for " Residents of the Commonwealth of Kentucky, State of Maryland, State of New Jersey, State of Delaware, State of Nevada or Washington State may not download and use the Software for any purpose." as stated in their terms and conditions.
And I did see on the site the withdrawal option for bitcoin however your game play will be in Dollars.

Lottenice

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Do you accept every player of any country in the world ? Or are there some countries you dont ?

Also, one guy mentioned he couldnt withdraw because his bills and ID were not in english. What the fuck ? I dont live in an english speaking country too. Am I fucked ? Will I have to rely on a third party to withdraw?

And can we withdraw in bitcoins? I see a page about bitcoin deposits on your website, but nothing about withdrawal.

ACR Rep

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Also, we you want to check out the site, and today is the day!!

Click on the link to open your account today using code SPINFREE and get TWO FREE Spins to win a WSOP Main Event Package, a $12,500 value!!

Open the account at this link: https://www.americascardroom.net/online-poker-promotions/world-series-of-jackpots/social/#1

If you already have an account, simply send us a PM (Via Facebook) with your username and email address and the two free spins are on us! ****For old accounts only

*Only one $6 bonus per player/computer.
**Please allow 2 business days to have your bonus credited
Offer Expires 6/12/15

ACR Rep

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Quote from: sherbyspark on June 09, 2015, 11:56:45 AM

Is the special deposit bonus also applicable with bitcoins on the site ? http://www.americascardroom.eu/online-poker-promotions/first-deposit-bonus-promotion/
Nice to have a poker site with fiat which also does withdrawals in bitcoin. I have heard about ACR before but never played on it.

Hi the bonus is credited once you make your first deposit. For example, if you deposit $100, you will get the $100 credited in your real money balance and then $100 in bonus money. the bonus money will be then release while you play real money games ( release $1 bonus every time you accumulate 27.5 Award Points.) when you release it the cash is yours, and you can play it or cash it out via Bitcoin whenever you want.

ACR Rep

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Quote from: Dogedigital on June 09, 2015, 11:13:33 AM

Quote from: ACR Rep on June 09, 2015, 11:08:14 AM

Quote from: Dogedigital on June 09, 2015, 10:46:58 AM

Any reload bonuses coming up?

I haven't played for a while hoping that the servers were running a little more consistent. Just waiting on a reload bonus. I got 200,000 player points just sitting there right now.

Would love to get back to 28 tabling.

We just had a reload a couple of weeks ago, we should have one in the near future. you can follow us on Facebook or twitter to get the full promotional info.

Can you please just post the information here or PM me? Can you define near future a bit. I generate at least >1k in rake myself a day when up and running and the only thing stopping me from playing is the reload bonus (i feel kind of snubbed from the disconnects that i was facing earlier)

sure, will do, I'm expecting to have one in about 3 weeks.

sherbyspark

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Is the special deposit bonus also applicable with bitcoins on the site ? http://www.americascardroom.eu/online-poker-promotions/first-deposit-bonus-promotion/
Nice to have a poker site with fiat which also does withdrawals in bitcoin. I have heard about ACR before but never played on it.

ACR Rep

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Quote from: nikona on June 09, 2015, 10:50:07 AM

Quote from: ACR Rep on June 09, 2015, 10:41:55 AM

Quote from: NLNico on June 09, 2015, 12:30:18 AM

If this is a real ACR rep, I gotta say, nice to see you here

BTW, a link to your site and some info in the OP might help.

Hi, thank you, I'm, indeed, a real ACR Rep. We are the fastest growing poker site in the U.S. We have been in business since 2001 and we have super fast payouts. about our offering we have FREE Rake Races for Ring Games (The Beast), FREE Point Races for Sit & go's (Sit & Crush), Jackpot Poker tourneys http://www.americascardroom.eu/poker-customer-support/how-to-play-poker/software-game-features/jackpot-poker/ and Million Dollar Sundays ($1 Million USD Guaranteed tournament, the next one is on August 2nd)

Even though this might be a real ACR rep , with the info I see in the Op makes me think the opposite. You should also modify to add a link the website, which usually any rep would do. Also would be nice to have some offers or information about the bitcoin use on the site. I believe the site accepts bitcoins. Does it also honour withdrawal requests for bitcoins ?

Hi, yes, actually with the links we were trying to shrink them, but as you saw it didn't work

You can deposit and cash out using Bitcoin on Americas Cardroom. here you can find all the info about depositing: http://www.americascardroom.eu/how-to-play-poker/play-poker-for-real-money/deposits/bitcoin/ about cash out using Bitcoin here are the limits:

Daily $5,000
Weekly: $25,000
Monthly: $50,000

ACR Rep

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Quote from: SyGambler on June 09, 2015, 10:07:01 AM

Quote from: ACR Rep on June 08, 2015, 04:19:11 PM

Hi, we are really sorry about this issue, and completely understand and share your pain.

For sure our presence in the social networks are to improve the support given to all our players, with the spirit, can you please send em a PM with your Username so I can look into it, I would be more than glad to help verify your account and have it in good standing so you can come back and play with us, as the verification is a one time deal and you won't have to pass through it again.

thank you .

it's really appreciated , I really hope that your are CEO cause I really like CEO of ACR
I was going to ask Evan " Gripsed " for CEO's email to tell him about the problem since I saw many live streams hosting by Gripsed with the CEO
right now I have plenty of exams so I will not play poker , but after a month I will PM u and I hope you help me with my problem
a week ago I got my passport so now you can check my passport as an ID and of course it's in English
but still the bill problem which for sure I can't give it in English and I really hope that you will understand it

Regards

I will be waiting for your PM! Good luck on your exams.

Dogedigital

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Quote from: ACR Rep on June 09, 2015, 11:08:14 AM

Quote from: Dogedigital on June 09, 2015, 10:46:58 AM

Any reload bonuses coming up?

I haven't played for a while hoping that the servers were running a little more consistent. Just waiting on a reload bonus. I got 200,000 player points just sitting there right now.

Would love to get back to 28 tabling.

We just had a reload a couple of weeks ago, we should have one in the near future. you can follow us on Facebook or twitter to get the full promotional info.

Can you please just post the information here or PM me? Can you define near future a bit. I generate at least >1k in rake myself a day when up and running and the only thing stopping me from playing is the reload bonus (i feel kind of snubbed from the disconnects that i was facing earlier)

ACR Rep

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Activity: 810

Merit: 500

Quote from: Dogedigital on June 09, 2015, 10:46:58 AM

Any reload bonuses coming up?

I haven't played for a while hoping that the servers were running a little more consistent. Just waiting on a reload bonus. I got 200,000 player points just sitting there right now.

Would love to get back to 28 tabling.

We just had a reload a couple of weeks ago, we should have one in the near future. you can follow us on Facebook or twitter to get the full promotional info.

ACR Rep

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Activity: 810

Merit: 500

Quote from: Slark on June 09, 2015, 02:07:08 AM

Quote from: ACR Rep on June 05, 2015, 10:30:42 AM

Hello Everyone!

We know there's been some players wanting us to pop in here, so we're very happy to open this thread and help answer to any of your questions or concerns.

As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make your experience at America's Cardroom is a good one.

This is the place to vent, share your poker hands, comment and suggest anything you want ( but let's keep it friendly).

We look forward to hearing from you!

The ACR Staff

If you are starting new thread here you might want to introduce yourself and present your service here. I am not familiar with ACR at all as I am not from US, is it only American thing?
You seriously need to capitalize on new players and upgrade your OP with pictures, background and rules.

Thank you for the feedback. Indeed we are Americas Cardroom, we offer our services to the entire world (with the following exceptions: Iran, Iraq, Afghanistan, Pakistan, France, Spain, Turkey,Malaysia, Louisiana, Kentucky, Maryland, New Jersey, Delaware, Nevada or Washington State )

We have several amazing promos, like the First deposit bonus (100% up to $1,000) we have the option to deposit and cash out with Bitcoin. also have $1 million dollar guranteed tournaments (next on August 2nd) and FREE Rake Races for Ring Games (The Beast), FREE Point Races for Sit & go's (Sit & Crush), Jackpot Poker tourneys http://www.americascardroom.eu/poker-customer-support/how-to-play-poker/software-game-features/jackpot-poker/

nikona

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Quote from: ACR Rep on June 09, 2015, 10:41:55 AM

Quote from: NLNico on June 09, 2015, 12:30:18 AM

If this is a real ACR rep, I gotta say, nice to see you here

BTW, a link to your site and some info in the OP might help.

Hi, thank you, I'm, indeed, a real ACR Rep. We are the fastest growing poker site in the U.S. We have been in business since 2001 and we have super fast payouts. about our offering we have FREE Rake Races for Ring Games (The Beast), FREE Point Races for Sit & go's (Sit & Crush), Jackpot Poker tourneys http://www.americascardroom.eu/poker-customer-support/how-to-play-poker/software-game-features/jackpot-poker/ and Million Dollar Sundays ($1 Million USD Guaranteed tournament, the next one is on August 2nd)

Even though this might be a real ACR rep , with the info I see in the Op makes me think the opposite. You should also modify to add a link the website, which usually any rep would do. Also would be nice to have some offers or information about the bitcoin use on the site. I believe the site accepts bitcoins. Does it also honour withdrawal requests for bitcoins ?

Topic: Official Americas Cardroom Thread - page 48. (Read 55071 times)