These are some really
BAD NEWS !!
We're very proud to announce that our batch #1 customers will see their orders being shipped beginning early next week!
Despite being one of the rarest "elements" on earth due to Avalon's delayed shipping, we were anyway able to source from third parties a lot of Avalon ICs that is big enough to assemble all of our Batch #1 units.
First, you should be proud to make this announcement if this had been done on the end of July'13.
...in order to protect our customer's investment and satisfaction it was our top priority to source the ICs somewhere else as fast as possible.
This protects our investment and satisfaction?
No! This is only a shameless try to protect your image, lets be sincere here, you failed to deliver the product. Why? You really belive that your costumers should care why you failed at this?
From the news posted on August 9, 2013 on you site anyone can read the following:
As far as our production plan is concerned, we have everything in stock and we’re ready for production of all the three batches of units as soon as we get the chips. Our current plan is to wait a couple of more weeks for Avalon to fulfill their obligations, but if there are further delays we will initiate the process of upgrading FOR FREE all of our orders to the next generation of bitcoin miners based on Bitfury’s 55nm chips, a product we’ve been working on for almost two months now and that is 15 times more power efficient than the current generation devices, with the hashing power ranging from an entry level, 50 GHash/s retail miner up to the fully-populated, 2 THash/s industrial-grade power monster. These new miners will be available for sale to everybody else beginning in October.
You clearly state that "Our current plan is to wait a couple of more weeks for Avalon to fulfill their obligations, but if there are further delays we will initiate the process of upgrading FOR FREE all of our orders to the next generation of bitcoin miners based on Bitfury’s 55nm chips"..
Did Avalon fulfilled their obligations? No.
Is everyone expecting you to keep your word? Yes.
Are you keeping your word? Clearly not!
Why don't you do like everyone else and ask for a refund? Why would you think we (your costumers) would accept this solution (knowing what we know now)?
Bitmine should be very ashamed to even consider this at this point. It is very clear to anyone that you should start upgrading every order as you stated.