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Topic: Official Quoine Exchange Thread - page 22. (Read 48536 times)

full member
Activity: 248
Merit: 100
November 24, 2016, 05:54:18 PM
Hey when will your system analize aboutt strange behavior ia over
an my account get unbanned again
so that i can trading  and control my money again
Its almost a week since last banned,
Also i have gave you my trading method,

full member
Activity: 248
Merit: 100
November 22, 2016, 01:07:23 AM
For some onw that trade in this platfprm,

Becarwfull of your money
They can banned your acout without notifying and leve you no explanation

Also
Noone here or there wiil reach you out for giving you deatils

Beware
My money stuck 4 daya and noone from support reaching me out,
full member
Activity: 248
Merit: 100
November 21, 2016, 08:05:51 AM
Hey wheere are the support

Yoy just banned my account and leave no explanation

Yu just say at 18 nov 2016
Our system has detected strange trading behavior in your account
But not give me details

And now the support gone no one reply my message,
Even here in btalk

Are you trying to scamming poeple here??

Because there my money stuck in inr i cant convert to btc or my local currency idr, for more than 3 days

full member
Activity: 248
Merit: 100
November 20, 2016, 04:00:29 PM
hey im so frustated about this,
no support reply,


when my account get unbaned,
its 3 days already, my money stuck  while bitcoin price so volatile
full member
Activity: 248
Merit: 100
November 18, 2016, 03:16:32 AM
why  icant buy(trade) btc in btc/inr,

because there my money traped in inr around 359,162

now my account trading is disabled (banned),
why??

do i did something wrong??
i trade manually not using api or other,

sr. member
Activity: 643
Merit: 264
November 17, 2016, 12:30:13 PM
why crypto withdrawal process is so slow ? I've beed waiting few hours and it's still pending
full member
Activity: 248
Merit: 100
November 14, 2016, 02:42:49 PM
people above just wamt to try Arbitrase their money from exchange A to exchange B(quoine) to bank and to exchange A and to quoine again, because proce btc/idr or btc/usd in quoine more higher than local exchange in indonesia, th different about 10-15 usd
but i feel sorry for them  because quoine still not have indonesian local partner after indomog, so there are another fee beside 1% fee, and delay withdrawl caused by wire transaction, in term of crypto worl that has great fluctuation  price movement, delay is problem
so ihope quoine will have another payment partner for local currency
newbie
Activity: 6
Merit: 0
November 08, 2016, 02:32:04 AM
My account was just verified and I was given details to deposit Fiat but that didn't include a bank account number. In account number place its mentioned 'CA'.

Please share the correct details.

Also, what are the charges to move BTC from Quoine to another address ?
newbie
Activity: 7
Merit: 0
November 07, 2016, 10:57:03 AM
-edited-
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
November 07, 2016, 03:34:38 AM
hi, any indonesians here use quoine?
If I withdraw IDR to IDR bank account, is there any bank charges aside from the 1% fee charged by quoine? anyone knows?

Hi,

There will be bank charges aside from our 1% fee, though we do not know the exact number since this can vary depending on banks and withdrawal amount.
newbie
Activity: 7
Merit: 0
November 07, 2016, 03:28:28 AM
hi, any indonesians here use quoine?
If I withdraw IDR to IDR bank account, is there any bank charges aside from the 1% fee charged by quoine? anyone knows?
newbie
Activity: 19
Merit: 0
November 01, 2016, 03:48:45 AM
Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------

Hi bctps55,

The previous IDR withdrawal and this USD withdrawal are not from the same user. I will contact you via PM to resolve this as this is another matter relating to your personal account and may include personal information.

You said the withdrawal request has been approved and money left Quoine bank account on 27/10 Morning.
Now already 31/10 and I still not receive my money.
It is from SG bank account to SG bank account!!!
It's already 3 Bank Business Day!!!



Hi,

Our Support team has reached out to you via email. Thank you.

They just telling me to wait!!
It's already 4 Bank Business Day!!!
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
November 01, 2016, 01:40:48 AM
Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------

Hi bctps55,

The previous IDR withdrawal and this USD withdrawal are not from the same user. I will contact you via PM to resolve this as this is another matter relating to your personal account and may include personal information.

You said the withdrawal request has been approved and money left Quoine bank account on 27/10 Morning.
Now already 31/10 and I still not receive my money.
It is from SG bank account to SG bank account!!!
It's already 3 Bank Business Day!!!



Hi,

Our Support team has reached out to you via email. Thank you.
newbie
Activity: 19
Merit: 0
October 31, 2016, 08:11:19 AM
Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------

Hi bctps55,

The previous IDR withdrawal and this USD withdrawal are not from the same user. I will contact you via PM to resolve this as this is another matter relating to your personal account and may include personal information.

You said the withdrawal request has been approved and money left Quoine bank account on 27/10 Morning.
Now already 31/10 and I still not receive my money.
It is from SG bank account to SG bank account!!!
It's already 3 Bank Business Day!!!

legendary
Activity: 2940
Merit: 1131
October 30, 2016, 01:14:25 PM
Is there a way to get the "product_id" of a currency pair, without the API call "products" ?
Because the response from that API call contains a sign I can't print:
UnicodeEncodeError: 'charmap' codec can't encode character '\u20ac' in position 1083: character maps to
it was a problem with the windows command console. Simply write the command "chcp 65001" before trying to print the product_info solved it Smiley

I noticed that in your API v2 are also "pusher_channels" mentioned, that is great!
But I did not found the pusher key to access those channels.
Where can I find it?

edit:
when will you enable ETH/EUR pair again?
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
October 27, 2016, 08:18:04 PM
Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------

Hi bctps55,

The previous IDR withdrawal and this USD withdrawal are not from the same user. I will contact you via PM to resolve this as this is another matter relating to your personal account and may include personal information.
newbie
Activity: 19
Merit: 0
October 27, 2016, 07:46:05 PM
Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------
legendary
Activity: 2940
Merit: 1131
October 24, 2016, 11:05:12 AM
Is there a way to get the "product_id" of a currency pair, without the API call "products" ?
Because the response from that API call contains a sign I can't print:
UnicodeEncodeError: 'charmap' codec can't encode character '\u20ac' in position 1083: character maps to
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
October 23, 2016, 11:19:52 PM
Now already 10DAYS, my withdrawal still not reach?
Is this going to take TWO weeks??

Hi,

I have PMed you on the matter. Please check and let me know also via PM if you have any further questions.

Why not post it here but need PM me?
Anyway, it is already 13DAYS and I still waiting for the money.


Hi,

I cannot post updates regarding your individual fiat withdrawals on a public forum because this is a matter relating to your individual account on QUOINE in which personal address and details might need to be mentioned. Again, I'm very sorry for this delay and will check again with our team regarding the process. Please rest assured that we do not, under any circumstances, intentionally hold on to our users' assets. I will PM you again as soon as I receive an update.
newbie
Activity: 19
Merit: 0
October 23, 2016, 11:10:52 PM
Now already 10DAYS, my withdrawal still not reach?
Is this going to take TWO weeks??

Hi,

I have PMed you on the matter. Please check and let me know also via PM if you have any further questions.

Why not post it here but need PM me?
Anyway, it is already 13DAYS and I still waiting for the money.
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